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McGovern Subaru
Newington, NH
687 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 687 reviews
February 09, 2012
I had a great experience purchasing a new Impreza at Ocean Subaru. Ben, Mark and the rest of the staff were very helpful, knowledgeable and friendly. I appreciated how quickly emails were returned and Ocean Subaru. Ben, Mark and the rest of the staff were very helpful, knowledgeable and friendly. I appreciated how quickly emails were returned and how thorough the answers were. I will recommend Ocean Subaru to friends and family. More
by saabTEC-9five
Employees Worked With
Ben and Mark
February 08, 2012
All ratings would have been a 5 except for the high pressure received from the sales manager. The sales and finance reps were great. So far I love the car. Overall a good experience. pressure received from the sales manager. The sales and finance reps were great. So far I love the car. Overall a good experience. More
by emh22
Employees Worked With
Cheryl, Skip, Jeff, Cheryl Pierro
February 07, 2012
We had a very good experience with Andy at Ocean Subaru. They were friendly and low pressure and thier prices are very reasonable. I would highly recommend this dealer! They were friendly and low pressure and thier prices are very reasonable. I would highly recommend this dealer! More
by davejoyg
Employees Worked With
Andy Belanger
February 03, 2012
Andy was easy to work with. He knew what I wanted and worked very hard to make it happen. As I explained to him my situation, I felt that he was listening to what I had to say and weighing my options. worked very hard to make it happen. As I explained to him my situation, I felt that he was listening to what I had to say and weighing my options. I walked away feeling as though I had accomplished my goal of buying a car while staying within my price range. The dealership as a whole made the process easy. My experience was no stress/no hassle. More
by edemars
Employees Worked With
Andy
January 28, 2012
I had a great start, then a scare, followed by a great finish, with Ocean Subaru. I started online, and received an immediate reply back from Mark Galante, GM. I called and Kathleen answered. I was loo finish, with Ocean Subaru. I started online, and received an immediate reply back from Mark Galante, GM. I called and Kathleen answered. I was looking at a specific used Otuback, but in talking with her, learned that the 2012's had arrived. Upon my arrival at dealer, I saw the new car line up, and Andy greeted me outside immediately. He was very thorough, but pushy about closing a deal, at the same time, deferring my questions about figures to the finance guy. I knew what I wanted, so I went ahead with their method of operation. Next, the finance guy, Skip, explained all at length, and the deal was soon completed! However, I learned there was a recall on a brake part, which Subaru would have to deliver and install before I could take the car home. I called 3 days later, and was given what I felt to be the brush back, "we'll call you as soon as they come in"...."the manager is out". I drove back and called off my deal in the GM's office. He listened and asked if there was anything they could do to earn back my business. After I initiated an email to him (a few days later)to keep me posted if any cars came in that did not have this recall, he found a car and I went and picked it up within the next week. Before driving the car off lot, another salesperson, Ben, sat with me and very efficiently explained the warranty, service, and features of car, the driver's manual, etc. All my questions were answered. Also, in their letterhead, Ocean describes a few exclusive special offers for Ocean Subaru customers. Though I had to ask, the additional offers cited online were sent in mail and through email to me. Don't forget to mention these when you go! I am very pleased with my car, with the GM, and staff of Ocean Subaru. 28.5 avg MPG on first road trip for Outback, and handles with confidence in the few inches of fresh snow we have had to date! Finally, on price, I was pleased to note that the Base model now comes with the all weather package, though it is a jump from last year's Base price, (approx what the 2011 Premium cost last year). More
by DinaD
Employees Worked With
Kathleen, Andy. Skip. Mark. Ben
January 17, 2012
I completed a pre-qualification survey on cars.com and within two hours received a call from Ben Allen. He asked the usual questions, make, models, monthly payment, etc. Within an hour, he called back wit within two hours received a call from Ben Allen. He asked the usual questions, make, models, monthly payment, etc. Within an hour, he called back with a match and followed up with an e-mail. We set an appointment to see the car, took a test drive, spoke with Skip and closed the deal. Easiest car purchase ever. Solid professional service. More
by davidmorin
Employees Worked With
Ben Allen, Skip Leclerc
January 14, 2012
I leased new Subaru Impresa and was satisfied with a process. They find the car with exact specification that I want. Overall experience was positive. process. They find the car with exact specification that I want. Overall experience was positive. More
by uchenii
Employees Worked With
Jim, Mark Galante, Kathleen Connelly
January 14, 2012
Subaru was offering 0% financing and since I liked the new styling and performance of the Outback, I decided to trade in my old car for a new Subaru. It has been a great car so far. It has handled beaut new styling and performance of the Outback, I decided to trade in my old car for a new Subaru. It has been a great car so far. It has handled beautifully in the recent snow storm and is a very comfortable and great performing car. Thanks to Jim and Mark at Ocean Subaru for making the purchase so easy. They worked with me on price and features and I was completely satisfied with their ability to get me in the car I wanted. I'm very happy with my new car as well as everyone at Ocean Subaru. More
by ekray
Employees Worked With
Jim Mahoney and Mark Galente
January 09, 2012
We have had excellent service both through sales and service! Everyone has been professional, friendly and vey helpful. We just bought a new Subaru, but our prior subaru has bee serviced here for mult service! Everyone has been professional, friendly and vey helpful. We just bought a new Subaru, but our prior subaru has bee serviced here for multiple years. More
by Amy De Angelis
Employees Worked With
Ben Allen, Mark Galante, Mark Tavares,Karyn Currier
January 07, 2012
Before I bought my current Subaru from Ocean Subaru, I had work done on my 2000 Subaru there. I was always treated with respect, my questions were answered fully, and I never felt that anything was sugge had work done on my 2000 Subaru there. I was always treated with respect, my questions were answered fully, and I never felt that anything was suggested that I did not need. The customer service department was very efficient. They did what they said they'd do with no hidden expences.The quality of work was always excellent...no further problems...ever. Everyone was very helpful and friendly. I bought my car one day and needed to pick it up the next. I worked with two different people both of whom were very knowledgeable and helpful. I would certainly recommend a Forester Subaru to anyone...it's the best car on the market and I would suggest that the car be purchased at Ocean Subaru because of the great service I have received there. I wanted a red Forester with heated seats,a moon roof, intermittant wipers and a CD player. There was not a car like that on the lot, but they found me one. I wanted remote starting, a special treatment inside and out (twin 8 year old boys and a black lab)and heavy duty floor mats. These are extra items I chose, they were not "suggested" items I may like. No one tried to up my price. I had taken very good care of my 2000 Subaru Forester and I feel I received a fair trade in value (I did check the blue book). I am very please with my 2011 Subaru Forester. When I drive it I feel like a am in a ccoccoon of steel protecting me. I am very glad I bought my car at Ocean Subaru, They are a pleasure to work with. More
by curtiscindylu
Employees Worked With
Karyn Currier Donald ???
