McGovern Subaru

I was able to get all my questions answered and conduct all negotiations over the internet. A very helpful timesaver. They offered opinions on auto trade-in value. A bit longer drive to get there but th all negotiations over the internet. A very helpful timesaver. They offered opinions on auto trade-in value. A bit longer drive to get there but the car ordering process was smooth and easy. More

My experience has been very good. The friendliness, patience, and professional service has been very good. Follow-up on small concerns has been great. I would highly recommend this dealership and patience, and professional service has been very good. Follow-up on small concerns has been great. I would highly recommend this dealership and the product to my friends. These are the reasons I have given this rating. More

Excellent sales person, knowledgeable, and thorough. I would highly recommend dealing with Andy. Everyone else did their jobs in a very professional manner and made us very comfortable. They met our price would highly recommend dealing with Andy. Everyone else did their jobs in a very professional manner and made us very comfortable. They met our price objective which was very important. Overall our experience with Ocean Subaru was excellent. More

They told me I needed new struts. I was only 300 miles over warranty and they did not offer to contact Subaru to cover it as goodwill. I sent email which was ignored. Took car to independent Subaru shop a over warranty and they did not offer to contact Subaru to cover it as goodwill. I sent email which was ignored. Took car to independent Subaru shop and car did not need struts. Normal seapfe. They were trying to up sell me. More

We bought a brand new Outback and the sales process was smooth. We have since had our car serviced and the staff has been friendly and the service prompt. We bought our previous two Outback's from Strath smooth. We have since had our car serviced and the staff has been friendly and the service prompt. We bought our previous two Outback's from Stratham but we are happy to be a new customer of Ocean Subaru. More

Best car buying experience I have ever had. Been buying cars for 25 years and couldn't be happier with price, and salesen, no hard sell! cars for 25 years and couldn't be happier with price, and salesen, no hard sell! More

If only I could say one nice thing about Ocean Subaru, but the fact is I cannot. I was disrespected from the moment I sat down. The sales people were incredibly disinterested in selling me a car. I was lo but the fact is I cannot. I was disrespected from the moment I sat down. The sales people were incredibly disinterested in selling me a car. I was looking for a brand new car. After a long test drive in a new one and some conversation, they suggest a slightly used car. I was open to the idea since it was the same model. I was told that the car only had 2300 miles on it. When I got in it the odometer said 5000! When I asked about it they said the manager had been driving it. They let me take home the used vehicle which I believe was just to get me out of there so that they could go home. I am glad that they let me take it home as I realized it was not what I wanted for the price they were asking. It was 23,900 with 5,000 miles. So I decided to go to another dealer. When I came back the next day, after visiting another Subaru dealer who gave me a better offer on a brand new car with no miles on it, they simply got up to get the keys to the car I currently own. Isn't it the job of a car dealer to hear that you got a better offer some where else and then try and give you something better? Clearly these people did not care one ounce about my potential business. I was even told that they would not work hard to get me a good deal if I would not commit to whatever price they said. I was then asked how would I like it if I worked my tail off for a client who then said, "Nah I don't want that anyway?" I nearly died because I am a public school teacher! I get that all day long with my students! I could not believe the nerve these people! They have truly made my experience with Subaru horrible. So I went back to the other dealer and ordered a brand new one for less than the used one with 5,000 miles on it! More

I visited this dealership to peruse the used Outbacks and Impreza Wagons. The sales guy who met me in the lot said he was new and while he may be able to sell me a car, he knew a lot about them. However, aft Impreza Wagons. The sales guy who met me in the lot said he was new and while he may be able to sell me a car, he knew a lot about them. However, after I told him I was looking only at outbacks and impreza wagons, he asked me if I was looking at six cylinder versions or just the 4CYL. These cars only come in 4CYLs. I asked to drive one, and while he was getting the keys, we noticed that one of the front bumpers was ZIP-TIED to the quarterpanel. I told him I wasn't interested and explained why, and he was so surprised that I feel it must have been an act. All of the cars I looked at (4) had been repainted and had concealed damage. His father also worked at this dealership and he as well didn't seem too knowledgeable and made cheesy comments in an attempt to gauge my interest. Typical salesman. I bought a car two days later from Exeter Subaru. Don't waste your time with this place. More

Ocean Subaru is a great no hassel, no pressure dealership. Hands down, just a great place to look for a car. I had little research on the car I was looking at, and did not need it due to the att dealership. Hands down, just a great place to look for a car. I had little research on the car I was looking at, and did not need it due to the attention and service given by Ben Allen. I hate when salesmen grab you once you make two steps onto the lot, but Ben thankfully did not do that. He graciously introduced himself then gave us all the time we wanted to look around first. He was very informative about the car, and was overall a great sales person. Highly recommend shopping here for anyone, look for Ben. More

My wife and I bought a 2011 Subaru Outback from Ocean Subaru back in August - around the 12th or so. We had actually purchased a 2010 Subaru Outback earlier that year and a few thousand miles later we w Subaru back in August - around the 12th or so. We had actually purchased a 2010 Subaru Outback earlier that year and a few thousand miles later we were struck by a teen driver and our new car was totaled. We thought about buying another Subaru from our local dealer (we live in Madison, CT) but before we did I looked around to see which dealers had what Outbacks. Ocean Subaru happened to have a car that met my wife's criteria: Subaru. Blue or green (it was blue). Manual transmission. Premium package. Moonroof. Because Ocean Subaru is so far from us, we settled on a price with our eventual consultant, Don Walters. Don is really the reason for this message! He made every facet of our buying experience a breeze, from emails back and forth, to greeting us at the dealership after our 2 1/2 hour drive up to expediting the paperwork. It was honestly the best (and easiest) car-buying experience we've ever had. We were made to feel comfortable throughout the entire process. After our Subaru kept us safe in such a bad accident, we will be loyal Subaru customers. And after Don Walters and Ocean Subaru made our 2nd new car buying experience in a matter of months so smooth, we will be loyal Ocean customers. More