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McGovern Subaru

Newington, NH

Overview
Reviews
4.8
632 Reviews
Call Dealership (603) 758-7600
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85 Gosling Road

Newington, NH

03801

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Showing 632 reviews

February 05, 2024

Every interaction with this dealership has been excellent! Great service and very reasonable prices! They go out of their way to meet your needs in terms of scheduling. More

by Jenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
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Feb 06, 2024 -

McGovern Subaru responded

Jenna, we're so glad to know you've had excellent experiences with us at McGovern Subaru! We always aim to provide great service and accommodate our customers' schedules. Thanks for your feedback!

Helpful
February 04, 2024

Helpful explanations of service needs for an older vehicle with over 100,000 miles. Usually pretty efficient and accurate with letting us know how long wait time will be. Online appointment setting More

by jfeerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Feb 05, 2024 -

McGovern Subaru responded

We're glad to know you found our explanations helpful and the online appointment setting convenient at McGovern Subaru. We appreciate your feedback!

Helpful
February 04, 2024

My experience at McGovern Subaru in Newington is always pleasant and this time was no different. I like that it’s quiet so that I can work while I wait for services and the staff is always kind and polite. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Feb 05, 2024 -

McGovern Subaru responded

Tanya, we're delighted to know you've consistently had pleasant experiences at McGovern Subaru. Our team always aims to provide a comfortable and friendly environment for our customers. Thanks for your feedback!

Helpful
February 04, 2024

Timothy and all the people at McGovern Subaru do a great job. I appreciate the excellent service. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner, Stephanie DeMatteo
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Feb 05, 2024 -

McGovern Subaru responded

Thanks a million for leaving Timothy and the McGovern Subaru team a five-star review. We are glad to know you are happy with our services.

Helpful
February 03, 2024

I had a great experience with McGovern Subaru! Kind, communicative, friendly. Would recommend to anyone! More

by emmamzimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Feb 05, 2024 -

McGovern Subaru responded

Hey Emma! We're so glad to know you had a great experience with us at McGovern Subaru! Thanks for recommending us, we appreciate it.

Helpful
February 03, 2024

Lots of disappointing experiences. This time was utterly ridiculous. Totally dissatisfied with this visit! Very unhappy. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Dittbenner
Report | Print
Feb 05, 2024 -

McGovern Subaru responded

Dear Will, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience did not meet your expectations. We are committed to ensuring our customers have a positive experience, and it seems we fell short this time. Could you please provide us with more details about what happened? Understanding your specific concerns will help us address the issues directly and take appropriate action to prevent such situations in the future. Please contact me directly at 603.758.746 so we can make things right. Again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to serve you better in the future. Sincerely, Matt Barker General Manager 603.758-7646

Helpful
February 03, 2024

Excellent customer service, fast oil change and kept up to date when work was done! More

by Melliebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Feb 05, 2024 -

McGovern Subaru responded

Your feedback makes our day! Thank you for choosing McGovern Subaru.

Helpful
February 02, 2024

It was my first time having my car serviced at McGivern. I was very happy with the service. They found the problem and fixed it quickly, even let me use a loaner car. More

by Samcann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept, Jay Dittbenner
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Feb 04, 2024 -

McGovern Subaru responded

Sam, we're glad to know your first service experience at McGovern Subaru was a positive one! We always aim for efficient and reliable solutions. Thanks for trusting us with your car's needs!

Helpful
February 01, 2024

I purchased my suberu at a different dealership and was not happy with their service department. Started going to McGovern about 2.5 years ago and I am pleased with their service department. I Would recomm More

by Ek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Feb 01, 2024 -

McGovern Subaru responded

We're glad to know that you've had a positive experience with our service department at McGovern Subaru. We appreciate your recommendation and look forward to continuing to serve your Subaru needs!

Helpful
February 01, 2024

Their service department is very attentive, transparent, and informative. They’ve been excellent whether I’ve come in with an appointment or without. More

by alreadythere4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Feb 02, 2024 -

McGovern Subaru responded

We're delighted to know that you've had excellent experiences with our service department at McGovern Subaru. We always aim for transparency and attentiveness, whether or not an appointment is scheduled. Thanks for the review!

Helpful
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