McGovern Subaru
Newington, NH
Filter Reviews by Keyword
By Type
Showing 641 reviews
Both Michele and Laura were very helpful in answering my questions and helping me with information while I was deciding to purchase a used MINI Clubman -LONG DISTANCE! I felt confident in their trustworthin questions and helping me with information while I was deciding to purchase a used MINI Clubman -LONG DISTANCE! I felt confident in their trustworthiness and appreciated their willingness to answer my questions - even when it meant running out into the lot to look over the car, sit in it or check the vehicle report. I was unable to travel to look at the car - I am over four hours away - two states away actually and both Laura and Michele made my arrangements for purchase a breeze! They offered to deliver the vehicle or meet me half way! I am very impressed with both of these young ladies! I am so very happy with my purchase from Ocean Subaru. I would 100% recommend this company. Thank you so very much. More
We absolutely loved our experience with Ocean Subaru! Everyone was amazing! We had a terrible experience with another dealership and within a day they met the same deal (over the phone) and it only took Everyone was amazing! We had a terrible experience with another dealership and within a day they met the same deal (over the phone) and it only took an hour to sign the paper work and we had the keys to our new outback! I couldn't image going anywhere else! More
Fantastic deal and great service. Was not nagged in anyway and was able to ask any questions I had and receive an answer quickly. Could not have asked for a better experience! anyway and was able to ask any questions I had and receive an answer quickly. Could not have asked for a better experience! More
Great buying experience. Sale price quoted was the real thing, no hidden or extra costs. Skip provided detailed explanation of purchase. Cheryl took time to review every aspect of new car with us. Would thing, no hidden or extra costs. Skip provided detailed explanation of purchase. Cheryl took time to review every aspect of new car with us. Would definitely buy again from Ocean. More
Great experience. Michele was on vacation so we work with another salesman but unfortunately I cannot remember his name. He was very kind and make the process easy. another salesman but unfortunately I cannot remember his name. He was very kind and make the process easy. More
I would recommend Jim Mahoney. he was excellent to work with. Very straightforward with no runaround. The only thing I would change in the sales process is to ensure customer get full price when signing i with. Very straightforward with no runaround. The only thing I would change in the sales process is to ensure customer get full price when signing initial agreement. In my case, the extended warranty was brought to my attention during the meeting with the Finance Manager, and it was presented as add-on to the monthly finance rate rather than as part of the total purchase price. More
We were very pleased with Ocean Subaru. Rick made our car buying process very relaxed and stress-free and no pushiness what so ever. We were able to drive away in our new Outback that same day! I will certai buying process very relaxed and stress-free and no pushiness what so ever. We were able to drive away in our new Outback that same day! I will certainly recommend this dealership to my friends and family. Thank you The Dennehys More
I went to Ocean Subaru on 8/31/13 to get a new "to me" vehicle. I already had a couple vehicles in mind but since my credit is improving but not flawless I wanted to make sure I could get something in me" vehicle. I already had a couple vehicles in mind but since my credit is improving but not flawless I wanted to make sure I could get something in my price range. Not only did I get the exact car I wanted (2011 Subaru Legacy Premium) but for far less than I expected. Jim was our salesman and was knowledgeable, respectful, and not pushy like almost every other car salesmen I have encountered. He had an appointment with another customer so other salesmen/saleswomen helped us with any questions we had without batting an eye. Everyone was just so wonderfully helpful. Even the finance manager was excellent. Ocean Subaru has a culture like no other dealer I have ever dealt with and it was refreshing. I would highly recommend this dealership to anyone and everyone. Although some of the vehicles seemed a little bit high but that's why you negotiate. I got a good deal on my car but I also did my homework to get that deal. My biggest suggestion is to check out their inventory online and know the price of the vehicle(s) you are interested in or the deals they have online and mention it when negotiating a price. I can't stress enough though that my experience at Ocean Subaru was excellent! Great job by all, thank you. We are now a Subaru family because of this great experience. Wonderful, wonderful, wonderful people is what makes me know that I will be a return customer. Brett Fralish Newmarket, NH More
Sales associate was rude and cold, gm offered no resolution to situation, service dept was unfriendly. Nothing good about my numerous visits to Ocean Subaru. resolution to situation, service dept was unfriendly. Nothing good about my numerous visits to Ocean Subaru. More
We had already decided on a Subaru Forester as we had bought a 2012 with our son. With the redesign of the 2014 the Forester has been very hard to find. We tried the dealership we previously bought fro bought a 2012 with our son. With the redesign of the 2014 the Forester has been very hard to find. We tried the dealership we previously bought from and a few others trying to find a 2.5i premium with all weather package. I went to True car to try and find what I was looking for and Ocean called literally within a minute of finishing the application. We struck a great deal on a car that another dealer was willing to trade. Unfortunately, the other dealer reneged and left us without a car. Ocean had a gray 2.5 i premium coming in and they worked to find us another trade, ending up with our second choice - Marine Blue. They installed a fog light kit and we literally made one visit to sign the papers and the next day Ben Allen delivered the car to our door. Ben and Michelle were great as was the whole dealership. The entire deal was done on the phone and internet and they went the extra mile to make it easy for us even though it was a 45 minute drive. I'd wholeheartedly recommend Ocean to anyone in the market for a Subaru! More