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McGovern Subaru
Newington, NH
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 641 reviews
April 03, 2014
Cheryl Pierro is our fave salesperson. We've bought 3 cars from her so far, one used and two new. She's friendly, knowledgeable, and full of energy. We recommend Ocean Subaru, and Cheryl in particular, t cars from her so far, one used and two new. She's friendly, knowledgeable, and full of energy. We recommend Ocean Subaru, and Cheryl in particular, to our friends and family all the time. Great product, great salesperson, good deals, we will be back. More
by ancientsgate
Employees Worked With
Cheryl Pierro
March 21, 2014
My first visit to this dealership. Rick was very easy to talk with. Asked for his best price. Bought the car. Done in less than 10 minutes! How often does that happen!!! talk with. Asked for his best price. Bought the car. Done in less than 10 minutes! How often does that happen!!! More
by Single67
Employees Worked With
Rick Rynerson
March 18, 2014
Rick was very professional and helped iron out the details when it came down to what I needed in a car. He was helpful and not overbearing. I would recommend Rick & Ocean Subaru to any young professio details when it came down to what I needed in a car. He was helpful and not overbearing. I would recommend Rick & Ocean Subaru to any young professional who needs a reliable car in New England. More
by fugazieyes
Employees Worked With
Rick Rynerson
March 05, 2014
We had a great experience buying from Ocean Subaru. Tyler and Joseph made the purchase easy and stress-free. I love my new Forester, its so fun to drive and it completely exceeded our expectations. I Tyler and Joseph made the purchase easy and stress-free. I love my new Forester, its so fun to drive and it completely exceeded our expectations. I would recommend Ocean for their friendliness, professionalism and great prices. More
by Kmerikanto
Employees Worked With
Joseph Rhodes, Tyler Hibbard
February 20, 2014
On my first visit I met Cheryl. She was very knowledgeable about the cars that I was looking at. She quickly offered me a test drive. There was no pressure. After I left she followed up with tel knowledgeable about the cars that I was looking at. She quickly offered me a test drive. There was no pressure. After I left she followed up with telephone calls, but still with no pressure. When I went back, I took another test drive in a different model. All my questions were answered and I made the purchase. The process was easy. I'm very pleased with my experience. More
by BD14
Employees Worked With
Cheryl Pierro
February 18, 2014
I had a great experience at Ocean Subaru. Rick was very helpful and I got a great price on a 2013 Outback and fair value on my trade. I would highly recommend you check them out. helpful and I got a great price on a 2013 Outback and fair value on my trade. I would highly recommend you check them out. More
by Tmur
Employees Worked With
Rick Rynerson
February 09, 2014
The salesperson who greeted me at the door, Laura Leary, took me from an interested consumer to a purchaser of a new Subaru. She took her time to not only answer those questions I had that first day, but a took me from an interested consumer to a purchaser of a new Subaru. She took her time to not only answer those questions I had that first day, but answer the many calls I made in the following week it took to make my decision. She was friendly and very knowledgeable, and worked well with me to come up with a fair price. I had done my comparison shopping at several other dealerships in the area, but it was my experience working with Laura that sold me on Ocean Subaru. Buying a car can be stressful at best; I am very glad I dealt with Laura and Ocean Subaru. More
by kwoelfel
February 08, 2014
Ocean Subaru was the second dealer we visited - the first one was understaffed and cramped (it had the feel of a one-person shop - a few potential customers standing around bored, uninviting waiting room, ru one was understaffed and cramped (it had the feel of a one-person shop - a few potential customers standing around bored, uninviting waiting room, run-down lot, etc) - and nobody was free to talk to us - so we decided very quickly to move on... So we drove over to Hampton... and got a completely different experience. Ben Allen came out to greet us before we were even out of our old car, and within a few minutes he disappeared to get us a car for a test drive. We loved the car, and when we got back it was time to cut a deal. I had done some research on the internet before leaving home, so I had some numbers in mind. As we went through the options, Ben actually discouraged us from a few options I was thinking about, and we left with a contract for a car that we felt very good about - and for a little less money than I had been prepared to pay. Less than a week later, we're driving our new Legacy. More
by tim183
February 07, 2014
Very good experience overall. Most of my business was done via email and it was completely painless. I had a very specific car in mind and required very little. Pricing was very upfront, lower than compa done via email and it was completely painless. I had a very specific car in mind and required very little. Pricing was very upfront, lower than comparable area dealers, and the financing process was easy and straightforward. I put off buying a new car for a long time just because I didn't want to bother with the whole haggling and dealer process, but this was very simple and I felt no pressure or salesmanship. Would definitely recommend to anyone looking at a Subaru. So far, I absolutely love the car as well! More
by Piggun1
January 31, 2014
We had a good buying experience. Until our 2013 Outback We had a good buying experience. Until our 2013 Outback hit the 30,000 mile mark we had no problems. While making the deal to buy the car we were of We had a good buying experience. Until our 2013 Outback hit the 30,000 mile mark we had no problems. While making the deal to buy the car we were offered a free NH inspection, and free oil change for the entire length of time we own the car. Because of the amount of miles driven daily with the car it is time for the fourth oil change. When we called to schedule an oil change on Jan. 26, 2013 we were informed that it would be necessary for us to get the car serviced for it's regular 30,000 mile maintenance check at the cost of $495.00. We were told that in order to obtain the free oil changes offered to us at the time of the deal it would be necessary to pay $450.00 every 30,000 miles. We were not given this information while making the deal to by the car. No one ever mentioned the customer would have to pay $450.00 every 30,000 miles in order to receive the free oil change. After much arguing, and explaining we were offered a discounted rate for the maintenance of $350.00. Most everything being checked is covered under warranty, and everything else we can maintain ourselves. Why would we pay $450.00 for a maintenance check on a car with no problems that is not even a year old? During my conversation with the GM trying to resolve this issue I was told that the owner of this dealership said all of this info is on their website, and we would have to follow the rules. Pretty pathetic! There isn't a reason for me to go to a dealership's website after we've purchased a car from them. The oil change really isn't a big issue, I can do that myself. Unfortunately we no longer feel comfortable dealing with a deceptive dealership. We've lost all trust. This is a good car. There is nothing wrong with this car, but we are trading it in. We don't want to own a brand of car that costs us money for a mechanic when it is not broken! More
by 987tracey
Employees Worked With
General Manager
