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McGovern Subaru
Newington, NH
654 Reviews
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March 05, 2015
Great experience I had a fantastic experience with Ocean Subaru. I met with Jessica Smith and she was very helpful and friendly, as was everyone else I dealt with at t I had a fantastic experience with Ocean Subaru. I met with Jessica Smith and she was very helpful and friendly, as was everyone else I dealt with at the dealership. I was surprised at how quick and easy the whole experience was. More
by BW
Employees Worked With
Jessica Smith, Jessica Smith
February 25, 2015
Disgruntled buyer I would like to rewrite my review. I would not recommend this dealership at all. Ron should be fired. First of all it took 12 days too recieved my pap I would like to rewrite my review. I would not recommend this dealership at all. Ron should be fired. First of all it took 12 days too recieved my paperwork.after multiple phone calls an getting the run around I recieved the paperwork an took off from work so I missed 14 hours for that day. So I waited 50 mins in the registry an they proceeded too tell me that I needed to go to my insurance an have it stamped I thought that was already done because I waited so long. I went back to the registry waited another hour an got to the counter an the rep stated that the paperwork was not even signed by the Lien holder or the dealership so now I am still driving a car uninsured an unregistered. I called the office an spoke with Ron he apologized but was not giving answers to my questions. I was then called back by ththe GM who finally gave me an answer an suggested that he send a worker to pick up another check an paperwork to go the registry an fix this. I did not trust this. It sounded shady. I wasn't going to hand over a 1005 dollar check an the only paperwork linking me to this car. So again I miss 14 hours of work to wait for this sales rep to bring me missing paperwork. Now I'm sitting here another hour or so with this wonderful kind sales rep that went out of his way to bring me this paperwork( thanks Tyler)I made him stay with me so I don't have to experience more embarrassment of not having the correct paperwork. When we got to the registry theu handed us a check list of how the papers need to be singed an handled. I knew that was becauae of my paperwork from the day befor. Not to mention he is missing out on opportunities to sell cars because of Rons screw ups. I hope this works finally, but needless too say I lost 420 worth of pay for the Irresponsibility of RON. I would like to be compensated, but when I requested this an sent a email to the GM, I was ignored. So I would never recommend this dealer because of RON and his lack of ability to get things done in a timely fashion. Also when they gave me the car they did not do a tune up consisting or an oil change. I did Not even have windshield washer fluid. So now I have to go out of my way drive another hour or so just to get my tuneup. Losing more time an gas money. Just for an oil change which cost 30 dollars and windshield washer fluid that cost one dollar. Talk about inconvience. I lost more than I gained not too mention my aggravation and Time. So STAY AWAY FROM THIS DEALERSHIP. I would like too speak to Todd Berkowictz if possible to resolve my issue. More
by Dr0005312
February 15, 2015
Straightforward and to the point Update 2/3/2015 (Original review below) The dealership promised my brother-in-law the same price I was offered. However when he showed up at the de Update 2/3/2015 (Original review below) The dealership promised my brother-in-law the same price I was offered. However when he showed up at the dealership after a long drive, there was some confusion about the price I paid for my vehicle, and he also couldn't agree on a price for a Legacy (he changed his mind about getting an outback). The manager of the dealership, Mark, reached out to me the next day and clarified that confusion was an honest mistake. Over the next couple of days, they exchanged emails with each other and agreed on a good price for a custom order Legacy. Original review from 2/15/2015 I had used TrueCar to get a quote for a Subaru Outback 2015. Ocean Subaru provided the best quote, and Rick reached out again in short order. I had to customize the car and got an updated quote from Rick in short order. Decided to take my trade-in for an assessment, and after some negotiation walked out with what I considered a fair trade, and ordered a Subaru with Eyesight. The wait time quoted was 8-12 weeks. Even though it took 13 weeks to get the car, the overall experience with the dealership had been great, including picking up and paying for the car last weekend. Definitely recommend Ocean Subaru if you want the best price and want a hassle-free transaction. More
by SG
Employees Worked With
Rick Rynerson
February 13, 2015
Just in the nick of time! It was incredibly easy to purchase the very specific car that my husband and I wanted in a time frame we could dictate. When the car arrived we were It was incredibly easy to purchase the very specific car that my husband and I wanted in a time frame we could dictate. When the car arrived we were pleasantly surprised that one of the snowiest winters didn't get in the way. We are giving our new car the best initiation to New England weather, and have not been disappointed. More
by Connie
Employees Worked With
Cheryl Pierro
January 28, 2015
new cars We bought two new Outbacks during the past two months and my sister bought a new Forester. Very happy with the people and service. Patrick Smith was r We bought two new Outbacks during the past two months and my sister bought a new Forester. Very happy with the people and service. Patrick Smith was really terrific to work with. More
by MCAKane
January 21, 2015
Stress Free Car Buying in 2015 This was my first new car purchase. After lengthy research on which car to buy and what would be a reasonable price to pay for it, I decided upon a 2 This was my first new car purchase. After lengthy research on which car to buy and what would be a reasonable price to pay for it, I decided upon a 2015 Outback, and began my vetting process of various dealerships. After several conversations with dealers, I selected Ocean despite the fact that they were a full hour (and a few dealerships) away from my home because the conversation that I had with Joseph over the phone was relaxed, informative, and the price was reasonable from the start. Once I decided to move forward with Ocean, it was extremely simple. The process couldn't have been any easier for me and the transaction was all as transparent as could be. I dealt with Joseph, the Sales Manager to secure the deal and and Patrick, a sales associate after purchase; they were both awesome. My negotiation process was very brief and very simple. The price was great, the trade-in value fair, and the car...awesome. If you are in the Market for a Subaru, you can't beat Ocean. Thanks guys! More
by newoutbackbuyer
January 14, 2015
superb and friendly I just bought my 4th Subaru from Ocean Subaru - a Forester. Love it! Mark and Cheryl are incredibly knowledgeable and offered an excellent package wi I just bought my 4th Subaru from Ocean Subaru - a Forester. Love it! Mark and Cheryl are incredibly knowledgeable and offered an excellent package with no hassle. Most of all I appreciate the warm and friendly and professional dealership from service to sales! More
by kathyk
Employees Worked With
Cheryl Pierro
January 12, 2015
Best and quickest experience! very easy going and best price All it took was one quick phone call and I had my dream car! They had it in inventory and were able to match my true car price! Very straight forward All it took was one quick phone call and I had my dream car! They had it in inventory and were able to match my true car price! Very straight forward and friendly. When I called in the general manager answered the phone! That's true service if you ask me. Will recommend to anyone. More
by mikev124
Employees Worked With
Rick Rynerson
January 09, 2015
Phenomenal from Start to Finish I just bought a 2015 Subaru Legacy and dealt with Patrick Smith. Negotiation was simple, and the only terribleness of the whole thing was the fact I h I just bought a 2015 Subaru Legacy and dealt with Patrick Smith. Negotiation was simple, and the only terribleness of the whole thing was the fact I had to wait for my car to get built! They kept in touch as necessary and helped through the horrible holiday season shipping schedule, and was overall an awesome experience for a first time car buyer. Only thing I recommend as a customer is that to make deliveries at night extremely thorough as driving home at night can be dangerous if you don't have a thorough introduction to the simplest aspects of the vehicle. More
by officialbengl
January 04, 2015
Rick Rynerson and Ocean Subaru the BEST! BEST Deal is at Ocean Subaru! Received the highest trade-in and purchased a 2015 Subaru with the exact options/features I required. I didn't have to p BEST Deal is at Ocean Subaru! Received the highest trade-in and purchased a 2015 Subaru with the exact options/features I required. I didn't have to pay for extras that were not needed. No other dealer worked so hard to match a vehicle to specifically meet my requirements. I have ALL the bells and whistles I could possible want (plus safety) at a price I can afford. I LOVE MY NEW "CUSTOM" SUBARU-Thanks Again TEAM OCEAN SUBARU!!!!! More
by harry.sanders.37
Employees Worked With
Rick Rynerson
