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McGovern Subaru

Newington, NH

4.8
654 Reviews

85 Gosling Road

Newington, NH

03801

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Showing 654 reviews

December 07, 2015

"Second time purchase experience even better than first" Our first Subaru Outback was purchased from Ocean Subaru in 2010. We are sold on the vehicle so much so that it is the only one we considered when tim More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Pierro
November 28, 2015

Stress free We turned in our leased Outback for a new lease on a 2016 Outback through USAA. We worked with Patrick. The whole process was the most straight forwa More

by Ratt65
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
November 23, 2015

Could be better When my '05 died, I started looking for another to replace it. Ocean Subaru was able to find me a car that was able to satisify both my desires, and t More

by PhotoChet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Smith
November 09, 2015

good place to buy a car John Fudala helped us with the purchase of our new outback. He was professional, very helpful and made sure we got the care we wanted. More

by bnb7577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fudala
November 09, 2015

Very friendly, informative and no pressure I recently bought a used Forester from Patrick. He was a very easy person to talk to about the car. I didn't try to lower the price because I though More

by Leslie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
November 09, 2015

Great first time buyer's experience! These folks were friendly and helpful from the very first email contact with Cheryl. I traded in my 2008 Outback (98K miles) and walked away with a g More

by Subaru4life
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Pierro, Tyler Hibbard
November 06, 2015

Left with a great car and a good feeling. Purchased an Impreza, which I was alerted to by this dealer after I had been specific about what I was looking for. They called me immediately when it More

by baggy722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rynerson
October 15, 2015

New car Warranty work We bought a 2015 Impreza in July of 2015. The first time I went to check the oil I noticed the hood did not fit properly and it made a noise when I pu More

by Jay51031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 29, 2015 -

McGovern Subaru responded

Dear Jay, I am very sorry that you did not receive the level of service you expected and as the General Manager, I only wish that you had sought me out long before this created an issue for you. Here is what I found out... In July when you came in, the factory fit and trim on the hood of your Impreza WAS off and we removed the hood and adjusted the hinges per factory specs. In August, the rubber mounts were lubricated to eliminate a pesky squeak. Turns out when you came in on October 12th with the same fit issue, a Subaru of America Service Rep was at our dealership that day, thoroughly inspected the hood and determined that it did indeed meet factory specs and could not find anything wrong with it. As for the remote starter, Service Managers are pretty knowledgeable but they don't know everything, which is why Roger consulted with one of our experienced technicians who works on remote starters regularly. According to our technician, the best way to unlock a "frozen and unresponsive" remote starter system is to power it off by disconnecting the battery so that it will reset itself and be responsive to programming. Please let us know if you still need assistance with your remote starter and we will be happy to help. We value you as a customer and would appreciate the opportunity to continue servicing your Impreza. Please reach out to me if you have any questions. Steve Girtatos General Manager Ocean Subaru 603-964-9303.

October 13, 2015

Very happy after a full year since my purchase! Just got home after my free oil change. Had such a good experience, had to write kudos for Ocean Subaru! Not only did they do my free oil change, they More

by SubaruGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hibbard, Roger David
October 12, 2015

Excellent sales person, who was knowledgable and helpful. Warranty extensions and other service opportunities that coat extra money were not introduced until after the car was delivered and the sale complete. More

by Ed Hampton
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Pierro, Steve Girtatos
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