McGovern Subaru

Professional with good explanation of the repair needs. Timely and flexible so as to accommodate my work schedule. Timely and flexible so as to accommodate my work schedule. More

Customer care is excellent. On my 4th Subaru and would not consider purchasing from any other dealership. The Service department is outstanding. On my 4th Subaru and would not consider purchasing from any other dealership. The Service department is outstanding. More

I've bought or leased 6 cars (and sold one) through this dealership, and have always been treated fairly. Their service department goes above and beyond to be helpful and informative. I'll come back for mor dealership, and have always been treated fairly. Their service department goes above and beyond to be helpful and informative. I'll come back for more! More

I recently had the unfortunate experience with car sales person Cheryl Pierro at McGovern . My experience started when I dropped off my 2013 outback to have the oil changed and a rear wiper replaced at Se person Cheryl Pierro at McGovern . My experience started when I dropped off my 2013 outback to have the oil changed and a rear wiper replaced at Service. This is when I met with Cheryl to test drive some new Cars. Cheryl was very informative on showing me all the new features on the Outback and I took it for a ride. When I return to the dealership I popped into the service department to check on my Outback. There I spoke with service advisor Jay Dittbenner. I was informed that basically my sub frame and arm bushings and adjusters were rusted badly. The estimate for this was 4210.00 And of course I need a new tires. I’ve been going to the dealership for the last several years and in fact I was there in the beginning of the summer and had some work done on my vehicle to keep it properly maintained. So from early summer until November apparently the whole bottom of my car started rusting out. Not sure how the bottom of my vehicle can rust out in about four months. However it must be a very good coincidence that since I was looking for a new car, my car was falling apart. My guess is a good old Cheryl that worked at Subaru for 15 years mention this to the service department when I was out on a test . Apparently she has picked up some slick and unscrupulous ways of selling a car. I never mentioned that I wanted to trade my car. In fact, I was getting the oil changed to sell my car to a good friend of mine. I never told the service department that I was shopping for a new car or intended to use it as a trade. In conclusion my experience with Cheryl and Jay and their unethical practices find it morally wrong and troubling. Buyer beware More

They exceeded my expectations offering additional terrain guarantee at no additional cost. Also, it was easy to buy a car. guarantee at no additional cost. Also, it was easy to buy a car. More

Great service. Offered reasonable price, and the process was very efficient. Car was unexpectedly on the lot a day early, so great surprise! Offered reasonable price, and the process was very efficient. Car was unexpectedly on the lot a day early, so great surprise! More

I had a great experience buying my second Subaru, working with Travis! Travis did a great job keeping me informed about the status of my incoming vehicle and helped me navigate my own personal decision to sw with Travis! Travis did a great job keeping me informed about the status of my incoming vehicle and helped me navigate my own personal decision to swap which incoming car I wanted. More

Scammers! They will try to up sell you a "mandatory" platinium appearance package for $2,200. This is the exact text I have received from dealer "Also everyone They will try to up sell you a "mandatory" platinium appearance package for $2,200. This is the exact text I have received from dealer "Also everyone one of our new and used vehicles get a platinum appearance package which totals $2,134.00" Bunch of scammers, these people should be jailed for stealing More

Everyone was friendly and courteous. They made the car buying process so easy for me. My salesman Travis C. was very helpful and explained everything. The entire experience was seamless. They made the car buying process so easy for me. My salesman Travis C. was very helpful and explained everything. The entire experience was seamless. I would highly recommend Travis and the team to anyone who wants a fair deal and excellent service! More

Travis and Christine were great! Love that they allowed us to work most of the trade-in part of the deal beforehand so that we wouldn’t be at the dealership too long with our two you Love that they allowed us to work most of the trade-in part of the deal beforehand so that we wouldn’t be at the dealership too long with our two young children. The whole process took under an hour from our arrival, and we couldn’t be happier with our new Subaru. More