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McGovern Subaru

Newington, NH

Overview
Reviews
Vehicles
4.8
654 Reviews
Call Dealership (603) 758-7600
View Awards

85 Gosling Road

Newington, NH

03801

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Showing 654 reviews

December 29, 2023

Easy to schedule service appointment, timely and knowledgeable staff, reasonable prices, cash comfortable waiting area More

by diana.l.gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Jan 03, 2024 -

McGovern Subaru responded

Thank you for the positive feedback, Diana! We appreciate your support and look forward to your next visit with us here at McGovern Subaru!

December 29, 2023

Easy to deal with. Simple issues are handled simply without extra pressure to upsell. Service fixes the (minor) issues the first time and at a fair price. More

by Jnadolny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Jan 03, 2024 -

McGovern Subaru responded

Thank you for trusting the McGovern Subaru team with your service needs! We're grateful for your support and look forward to your next visit!

December 29, 2023

Service Department is always Pleasant, efficient, professional Short wait times in a comfortable wait room More

by dshar93024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Jan 03, 2024 -

McGovern Subaru responded

We're glad to know you've had positive experiences with our Service Department at McGovern Subaru. We always aim for efficiency and comfort during your wait! Safe travels!

December 29, 2023

Work performed as written up. Special thanks to parts dept for info and fast service More

by Rjkj49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Polito, Jay Dittbenner
Report | Print
Jan 03, 2024 -

McGovern Subaru responded

Thank you for the 5-star rating! We're pleased to hear that the work was performed as written up with our team at McGovern Subaru. We look forward to serving you again! Have a great ride!

December 28, 2023

We brought our Subaru Ascent in to have a slow leak in a tire repaired. The service representative knew I was waiting at the dealership for the work to be completed. After an hour or more I was told that I More

by Celtic1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Report | Print
Jan 02, 2024 -

McGovern Subaru responded

Hello, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration caused during your recent visit to our dealership. It is our priority to provide efficient and attentive service, and it seems we fell short in your case. We understand how valuable your time is, especially when you're waiting for a specific service to be completed. The miscommunication regarding the repair of the slow leak in your tire is regrettable, and we assure you it's not the standard we strive for. While our intention with the multipoint inspection is to ensure your Subaru Ascent's overall well-being, we realize we should have focused on your immediate concern first and foremost. We appreciate your feedback as it helps us improve our service. We would love the opportunity to rectify this situation and restore your confidence in our dealership. Please feel free to reach out to us directly so we can discuss how we can make this right for you. Thank you again for your feedback, and we hope to have the chance to serve you better in the future. Sincerely, Matthew Barker General Manager Mcgovern Subaru

December 28, 2023

They are very prompt and keep you informed of what is going on with your service More

by Mybdog0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dittbenner
Report | Print
Jan 02, 2024 -

McGovern Subaru responded

Thank you for leaving us this five-star review and kind words about our service team at McGovern Subaru! We'll see you next time!

December 28, 2023

The best professional service manager staff ever! the guys take good care of me and my car. Very respectful and I them. They help me with questions I have and point me in the right direction. I tru More

by Nlwhite315@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other service department employees , Jay Dittbenner
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Jan 02, 2024 -

McGovern Subaru responded

Hi NlWhite! We're delighted to know that our team at McGovern Subaru has been able to provide you with the professional service and guidance you deserve. Your trust in us is greatly appreciated, and we'll continue striving for excellence! Thank you for your kind words about our staff - they truly are great people!

December 28, 2023

Excellent, very fast, reasonable rates and very courteous customer service! Definitely would recommend them for you. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Polito
Report | Print
Jan 02, 2024 -

McGovern Subaru responded

Hey Drew, thank you for the 5-star rating! We're delighted to know you had a great experience at McGovern Subaru. We appreciate your recommendation and see you again! Have a great ride!

December 27, 2023

You sold me a used car, no even 2 months ago, that has a coolant leak. It will cost me $1,1.00.00 to fix it. NOT A HAPPY CUSTOMER!!! More

by A.Valli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Barker, Jay Dittbenner, Travis Carlisle
Report | Print
Jan 02, 2024 -

McGovern Subaru responded

Dear Amanda, Thank you for taking the time to share your experience with us. We understand that purchasing a pre-owned vehicle, like the 2014 model with 116,000 miles that you selected, is a significant decision. We want to assure you that your satisfaction is our priority. As part of our commitment to our customers, we provided a 30-day/1,000-mile warranty, specifically covering state inspection items. This warranty is designed to give you peace of mind regarding the essential aspects of your vehicle's performance and safety. If you have any concerns or questions about your vehicle or the terms of the warranty, please do not hesitate to reach out to us. Our team is here to provide support and ensure that your vehicle meets your expectations. Warm regards, Matthew Barker General Manager McGovern Subaru

December 27, 2023

Travis Carlisle our salesperson was quick to respond with any questions or concerns we had More

by Pageone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom in Finance Dept, Travis Carlisle
Report | Print
Jan 02, 2024 -

McGovern Subaru responded

Hi Pageone! Thank you for leaving us this five-star review and kind words about Travis from our sales team at McGovern Subaru! We'll see you next time!

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