McGovern Kia of Norwood

Great people to deal with. Good service at the repair shop. I felt like I was in good hands. Good service at the repair shop. I felt like I was in good hands. More

Honest, not pushy, easy to work with, realistic, willing to work with the customer to keep them within price range for the car they are looking at to work with the customer to keep them within price range for the car they are looking at More

Molly, at the desk, came out to meet me outside and immediately made me feel comfortable. She was very efficient and kind while dealing with my issue. immediately made me feel comfortable. She was very efficient and kind while dealing with my issue. More

Excellent experience leasing a new car at McGovern. I reached out to Kia McGovern originally to ask if they had a Kia Niro EV in a certain trim that another dealership did not have and if they could ma I reached out to Kia McGovern originally to ask if they had a Kia Niro EV in a certain trim that another dealership did not have and if they could match the same lease deal. Alyssa got me in touch with their salesperson, Luis. Luis was excellent and called me to let me know they could match the lease deal. As soon as I got to the dealership, Luis helped me find parking, and showed me the vehicle I was interested in and went over all details of the car. He was very attentive and professional. More

The best experience I’ve had at a car dealership ever. I reached out to McGovern Kia in Norwood with a pretty complicated and annoying situation that other dealerships would have likely been like “we can’ I reached out to McGovern Kia in Norwood with a pretty complicated and annoying situation that other dealerships would have likely been like “we can’t help you.” I got a response immediately and was able to schedule an appointment for the next morning. When I arrived I was greeted by and began working with Peter. He was friendly, genuine, and understanding, and worked with me to both understand my limited options while also doing everything he could to help me. At no point did I feel that icky “sales-y” approach I have experienced in previous car dealership experiences. Similarly, when I met with the finance department, things were efficient, clear, and genuine. McGovern Kia has a new loyal customer in me and I would highly recommend them to anyone and everyone as well! More

Service was as expected and took the amount of time we were told. Friendly and helpful personnel. were told. Friendly and helpful personnel. More

James provided excellent customer service when helping me through my 30k maintenance event. He walked me through the itemized list before and after the service quickly but did not skip any details when it ca through my 30k maintenance event. He walked me through the itemized list before and after the service quickly but did not skip any details when it came to costs. Approvals for additional services were sent over and he confirmed they were received when the website did not. My Lyfts were scheduled in a timely manner to and from the dealership to my place of work. More

Upon entering this dealership, I noticed the warm and friendly welcome and how professional everybody was. Additionally, the Office itself is very clean and organized. For example, right off the park friendly welcome and how professional everybody was. Additionally, the Office itself is very clean and organized. For example, right off the parking, I noticed how well the parking lot was Very well organized, all the cars had all the specific information that might need to be known prior to lease or buying a car. Right at the entrance, you will find a sales person to welcome you, and make sure to help you with whatever the reason you came into the office. In addition, I appreciate how they kept us posted about how the process was going to work, not only, but also made sure we were comfortable throughout the process. Finally, I was very pleased with the great assistant I received, and how easy to ship made my experience. For the good experience, I will definitely recommend McGovern Kia of Norwood to all my friends and family. More

They were great. The service advisor did everything I asked and was very responsive. Definitely a 2 thumbs up The service advisor did everything I asked and was very responsive. Definitely a 2 thumbs up More

Easy and great service experience. Comfortable waiting area. Didn't take long. Friendly advisors. Recommend. Comfortable waiting area. Didn't take long. Friendly advisors. Recommend. More