
McGovern Kia of Norwood
Norwood, MA
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To Service Manager, James Charron is the best service advisor in the business! He always takes the time to explain, in layman terms, my car needs and keeps me informed while the service is in progress. I advisor in the business! He always takes the time to explain, in layman terms, my car needs and keeps me informed while the service is in progress. It's people like James that will keep me doing business with McGovern. Thank You James! More
I found them very friendly, professional and most of all extremely helpful. They got me the car that I wanted and handled everything with ease. extremely helpful. They got me the car that I wanted and handled everything with ease. More
Miguel helped throughout the car trading process. Highly recommend their team to get your next car by purchase or trade in. Will reach out again in the future. Highly recommend their team to get your next car by purchase or trade in. Will reach out again in the future. More
To Jimmy, General Manager: James Charron, Services Advisor provided me with excellent curtesy and service today when I brought my KIA Sorento for three recalls. He also advised me of other deficienci Advisor provided me with excellent curtesy and service today when I brought my KIA Sorento for three recalls. He also advised me of other deficiencies that were needed. And he got them all fixed up. Thank You 👍🙏 George Sabatini More
James in Service dept always gives Top Notch Service. Overall the Service and Sales depts always takes care of my needs. I will always recommend this dealership, I have had no issues since my car purchas Overall the Service and Sales depts always takes care of my needs. I will always recommend this dealership, I have had no issues since my car purchase. More
James was very friendly and straightforward which I appreciated. He communicated the work that needed to be done, the timeline and cost very clearly. Got me a Lyft ride home too no questions asked. Rea appreciated. He communicated the work that needed to be done, the timeline and cost very clearly. Got me a Lyft ride home too no questions asked. Really great customer service More
This was my first time getting service from McGovern Kia and I am very pleased. I was very comfortable with my service agent and his personality was impeccable. In the future, I will be continuing receivin and I am very pleased. I was very comfortable with my service agent and his personality was impeccable. In the future, I will be continuing receiving my service here. More
I would highly recommend Kia of Norwood. The staff is attentive, welcoming and very professional. I specifically recommend Jarmal Sainvilus who went out of his way on several occasions to m The staff is attentive, welcoming and very professional. I specifically recommend Jarmal Sainvilus who went out of his way on several occasions to make sure my car was ready on time and to my specifications. Jarmal kept a high level of attentiveness during and after the sale. I couldn't write this review without also mentioning Christian Keith - I honestly felt Chris was a partner who worked with me to get the sale done. I must let you know that at Kia of Norwood I never felt the usual "shark-salesman" feeling that people (specially women) so often complain about. In me this dealership has a client for life! I bought my car a few weeks ago and since then I have not been able to stop talking to family and friends about my experience. Thanks to all of you; front-facing as well as the back office guys! You are not in the business of selling cars, you are in the business of selling dreams! Kindest regards, Ingrid Harik More