McGovern Kia of Norwood
Norwood, MA
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I had a great experience with my sales person and everyone… up until I decided against getting the extended warranties. The day I picked the car up I noticed some cosmetic issues that were camouflage everyone… up until I decided against getting the extended warranties. The day I picked the car up I noticed some cosmetic issues that were camouflaged or waxed (more visible once washed) and was told that was part of getting a used car and because I didn’t get the warranties nothing could really be done. It’s unfortunate due to the damage being done prior to pick up. But please learn from my mistake. Not to mention my brother just bought the warranties & they don’t cover scratches )only dents). More
Service was quick. Service advisor was pleasant and easy to work with. Transportation was provided by Uber. Would definitely recommend Kia of Norwood Service advisor was pleasant and easy to work with. Transportation was provided by Uber. Would definitely recommend Kia of Norwood More
Very happy with service. Gave quick estimate broken down for each issue . Serviced my car quickly for less than the original estimate. Got a complimentary Uber to and from Gave quick estimate broken down for each issue . Serviced my car quickly for less than the original estimate. Got a complimentary Uber to and from the dealership More
Brandon and the McGovern team were great at their role. They patiently let us consider our car options, did not apply purchase pressure, and have continued to support through and after the buying process. They patiently let us consider our car options, did not apply purchase pressure, and have continued to support through and after the buying process. More
I met with Courtney upon picking up my new Kia. I got a tour of the dealership, including the Service department, where I met Courtney. He was very friendly, and I felt welcomed. I got a tour of the dealership, including the Service department, where I met Courtney. He was very friendly, and I felt welcomed. More
Brett from McGovern Kia in service was exceptional. He insured we were able to get a tow to get our car to the dealership. He kept us abreast along the way for the service and when the car would be ava He insured we were able to get a tow to get our car to the dealership. He kept us abreast along the way for the service and when the car would be available. He also was able to provide us a loaner car so our out-of-pocket expense was limited. He explained everything that was done in a way that we could understand, and appreciate his kind, thoughtful, and service oriented approach. It makes a difference, and we are grateful and we look forward to working with him and the dealership in the future on both service and purchases. More
I am overjoyed with the service provided by my Kia dealership. On every occasion, whether routine maintenance or small repair associated with vehicle recall, they are prompt, courteous, and helpful in dealership. On every occasion, whether routine maintenance or small repair associated with vehicle recall, they are prompt, courteous, and helpful in every way. They provided Uber free of charge when I dropped off the car and Uber to pick me up and bring me back to the dealership when completed work. Highly recommend this dealership and its service department! More




