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McGovern Kia of Norwood

Norwood, MA

Overview
Reviews
4.8
876 Reviews
Call Dealership (781) 762-8100
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105 Boston Providence Hwy

Norwood, MA

02062

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Showing 876 reviews

March 12, 2026

James was very nice and patient thank you for your service. He kept me updated and informed. More

by Mariey-Yves Millien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron, Molly Doyle, Jeff Kuznezov
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Mar 13, 2026 -

McGovern Kia of Norwood responded

Thank you, Mariey-yves. James will appreciate your kudos. We look forward to seeing you again at McGovern Kia of Norwood!

March 12, 2026

James and his team were courteous, prompt and professional. They explained everything clearly and were very helpful. More

by Jbramadei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
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Mar 12, 2026 -

McGovern Kia of Norwood responded

We're pleased to hear you had a great experience with James and his team at McGovern Kia of Norwood! We appreciate your business and hope to see you again. Safe travels!

March 11, 2026

Pedro is the best car salesman in the business. Made it so easy and so FAST! Couldn’t have loved my experience any more. Recommend it to everyone, no hesitation. More

by Sophie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Pacheco, Riley Melo, Pedro Oliveira, Luis Lara
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Mar 12, 2026 -

McGovern Kia of Norwood responded

Sophie, we are so grateful for your kind words about Pedro! Thank you for choosing McGovern Kia of Norwood. Enjoy your new car!

March 09, 2026

Service was fast, staff were very kind and knowledgeable. Had no issues taking me in before my appointment. More

by Jonathan.lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
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Mar 10, 2026 -

McGovern Kia of Norwood responded

Hi Jonathan, we are glad our team took such good care of you. Thank you for choosing McGovern Kia of Norwood, see you next time!

March 09, 2026

I was quoted $755 for front brakes only, another mechanic charged $250 for all 4 brakes. Clear price gouging! More

by nadinel
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
James Charron
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Mar 09, 2026 -

McGovern Kia of Norwood responded

Nadinel, We use factory parts and have factory-certified technicians, which is reflected in our pricing. I’m honestly not sure how a full brake job could be done for $250 for all four brakes—typically, that would only be possible using non-OEM parts and lower-cost materials. Our quote includes OEM components and professional installation to ensure the brakes meet manufacturer standards for safety and performance. Thank you, Jeff Kuznezov Service Manager 781-352-3441

Mar 10, 2026 -

nadinel responded

Thank you for your response. I understand that dealerships often use OEM parts and certified technicians, which can affect pricing. However, the issue was not simply the difference between OEM and non-OEM parts. After receiving your quote, I sought a second opinion from another mechanic. They inspected the brakes and determined that much of the work I was told was needed was unnecessary. For example, I was told the rotors needed to be cut, but upon inspection they were in good condition and not metal-on-metal. The only work required was the brake replacement, which is why the cost was significantly lower. My concern is that I was quoted for work that did not actually need to be performed. I believe it is important for customers to receive accurate assessments so they can make informed decisions about their vehicle repairs.

Mar 12, 2026 -

McGovern Kia of Norwood responded

Good Morning, Can you please give me a call so I can look up your profile and check what was recommended? Thank you, Jeff Kuznezov Service Manager 781-352-3441

March 07, 2026

Brett and the service were top notch. Got my car back when I asked for. More

by Scoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lavanchy
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Mar 09, 2026 -

McGovern Kia of Norwood responded

We are glad to hear that you had a positive experience with Brett. Thanks for choosing McGovern Kia of Norwood!

March 07, 2026

The sales staff were great when we bought the car. The service staff have also been great. More

by paulhard90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erinn, Pedro Oliveira
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Mar 09, 2026 -

McGovern Kia of Norwood responded

Hi Paul, thanks so much for taking the time to leave McGovern Kia of Norwood a great review!

March 06, 2026

Staff listened to my wishes and concerns, very helpful and easy to communicate with throughout the process More

by fmanzira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurgy Ramos
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Mar 06, 2026 -

McGovern Kia of Norwood responded

We’re happy to hear you felt heard and valued by our team at McGovern Kia of Norwood! Thank you for your business and kind words.

March 04, 2026

McGovern Kia always does a great job taking care of my car. Brett, the Service advisor, provided friendly and helpful service. More

by louiethedahg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lavanchy
Print
Mar 04, 2026 -

McGovern Kia of Norwood responded

We appreciate your review of Brett and the team! Thank you for choosing McGovern Kia of Norwood and for your business. Safe travels!

March 03, 2026

James was awesome. The service was great and I’m very comfortable and happy with work done. More

by jbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
Print
Mar 04, 2026 -

McGovern Kia of Norwood responded

Thank you for stopping by to leave McGovern Kia of Norwood a wonderful review! James will appreciate the shoutout!

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