McGovern Kia of Norwood

The dealership hires the best service technicians. Clean, reliable and helpful employees that know how to take care of customers. Clean, reliable and helpful employees that know how to take care of customers. More

Erryn was professional personable and efficient. She put the customer first and handled an extensive service issue effectively from beginning to end. 5 stars She put the customer first and handled an extensive service issue effectively from beginning to end. 5 stars More

First, I can’t say enough wonderful things about my experience with Lurgy Ramos! From the very beginning, she took the time to truly listen to what I was looking for in a car and never once made me fe experience with Lurgy Ramos! From the very beginning, she took the time to truly listen to what I was looking for in a car and never once made me feel pressured to go in a direction that wasn’t right for me. Instead, she worked with me patiently, presenting different options and helping me weigh them so that I felt confident and informed every step of the way. Lurgy has such a professional yet warm and approachable way about her. She made me feel like my needs and priorities really mattered and that I was her top priority throughout the entire process. What impressed me most was the amount of care and attention she gave from start to finish. Lurgy was right there with us through every step of the way, answering questions, explaining details clearly, and making what could have been a stressful process feel smooth and enjoyable. Even after the paperwork was complete, she went above and beyond by walking me through a full tutorial of my new car before I drove off the lot. Her patience, knowledge, and genuine excitement for me made the whole experience so special. Thanks to Lurgy and Riley, who processed the paperwork, (and all of the staff who were part of the process), I drove away not only with the perfect car for me, but also with the confidence of knowing I was well taken care of. I am beyond happy with my new car, and I am so grateful for the exceptional level of professionalism, dedication, and kindness that Lurgy provided. She truly sets the standard for what a car-buying experience should be! If you are in the market for a new car, I highly recommend Lurgy. She is absolutely amazing! More

Excellent service people. They went the extra mile to make sure the car was safe and looked for ways to limit costs. They went the extra mile to make sure the car was safe and looked for ways to limit costs. More

A representative was explaining well and speaking clearly. I do homework about the car before purchase. I feel drive comfortably. and need more experience. thanks! clearly. I do homework about the car before purchase. I feel drive comfortably. and need more experience. thanks! More

Luis was exceptional It was pleasure to work with him He made car buying experience great , very honest , great communication skills He made car buying experience great , very honest , great communication skills More

Professional, friendly and knowledgeable staff. Deal went smoothly and I was able to choose based on options offered Deal went smoothly and I was able to choose based on options offered More

They repaired the damage to my Telluride quickly and professionally. The body work was some of the best I've had done and the service from James and the rest of the McGovern KIA team was top notch! professionally. The body work was some of the best I've had done and the service from James and the rest of the McGovern KIA team was top notch! More

Louis was vey nice and accommodating. I will highly recommend this dealership to anyone looking for a new vehicle. Kd I will highly recommend this dealership to anyone looking for a new vehicle. Kd More

Great staff. Sales consultant Lurgy knows how to work with younger families, finance guy Ramon is very low pressure, and manager continuously checked in with me t Sales consultant Lurgy knows how to work with younger families, finance guy Ramon is very low pressure, and manager continuously checked in with me to make sure I was going well More