McGovern Kia of Norwood

I highly recommend McGovern Kia in Norwood and Lurgy Ramos in particular. It was great to work with them and I will be going back when the time comes. Ramos in particular. It was great to work with them and I will be going back when the time comes. More

Service team is great; good communication and appointment management; helpful answers to questions; prompt ride share management management; helpful answers to questions; prompt ride share management More

It was a very positive experience. All of the staff were very helpful and pleasant. All of the staff were very helpful and pleasant. More

Very professional. Explained everything and options. Also punctual. Their policy of using lyft to pick me up or take me home was a huge Plus. Explained everything and options. Also punctual. Their policy of using lyft to pick me up or take me home was a huge Plus. More

I had an outstanding experience working with Tony at McGovern Kia! From start to finish, he was knowledgeable, transparent, and genuinely helpful. Tony took the time to understand my needs and budget, m McGovern Kia! From start to finish, he was knowledgeable, transparent, and genuinely helpful. Tony took the time to understand my needs and budget, making thoughtful recommendations that aligned perfectly with what I was looking for. His friendly and easygoing personality made the entire process stress-free, and his honesty inspired confidence every step of the way. Because of his exceptional service, I decided to trade my Acura MDX for the Kia Telluride, and I couldn’t be happier with my decision. Tony certainly earned and continues to earn my trust and loyalty. I am a repeat customer. If you’re in the market for a vehicle, I can’t recommend him highly enough! More

My car got rear ended in an accident. Had the car towed to Kia McGovern and James Charron helped me through the entire process for the repairs and replacement needed. Insurance took 2.5 m Had the car towed to Kia McGovern and James Charron helped me through the entire process for the repairs and replacement needed. Insurance took 2.5 months and a lot of back and forth but James went out of his way as usual to work with my insurance and I on the appraisals. Without James, the car would probably still sit there waiting for parts or for sign off from insurance. James is the best! More

I made my appointment online and it took many weeks for a slot to open. My dashboard lights were on and my backup camera was working intermittently. I was greeted by James. I thought he was a personable guy. slot to open. My dashboard lights were on and my backup camera was working intermittently. I was greeted by James. I thought he was a personable guy. I told him 3 years prior I had the same issue with the lights. The same dealership location but under a different name. They fixed the problem but said it was covered under recall warranty. I purchased my car at this location also under a different name. Maybe three changes in ownership over 12 years should be a tip off. Now in order to fix the dashboard lights, the car needed a new ABS sensor cost $500. I’m a nervous driver and I wanted these lights off. After paying $1500 total because of the camera and additional problems found during the checkup, I now find out because of rust on the axle the lights won’t go out. This was the only reason I brought the car in. If I was told upfront that the rust may cause this problem, I wouldn’t have had them do the work. I was told the sensor was dead but still seeing all the same lights on, I have my doubts. For all I know the rust issue was the initial problem. I gave them 3 stars because I liked James and felt he was just the messenger. He also arranged for a Lyft, which I thought was nice. But I think the mechanic knew beforehand and should have advised me before proceeding with the work. More

James is extremely professional and well educated in his job position. This was a great experience. Thank you, James job position. This was a great experience. Thank you, James More

James, Courtney, and crew did an excellent job on having my turn signals fixed after I figured out I wouldn't be able to replace them very easily, even got my key fob batteries replaced after I asked last s my turn signals fixed after I figured out I wouldn't be able to replace them very easily, even got my key fob batteries replaced after I asked last second. James and Courtney both kept in good communication and answered all my questions. I'll definitely be back for service in the future! More

I have dealt this dealership for several years now and have ALWAYS been very happy with the service. James was very nice and knowledgeable. Showed professionalism and explained everything in detail have ALWAYS been very happy with the service. James was very nice and knowledgeable. Showed professionalism and explained everything in detail More