McGovern Kia of Norwood

Make sure everything is physically written down, issues with the car , I was told Navigating would be updated , it wasnt I paid $200 for that , I recieved car with a crack windshield they replaced but afte with the car , I was told Navigating would be updated , it wasnt I paid $200 for that , I recieved car with a crack windshield they replaced but after market windshield, I told them about Atena not looking flushed when I dropped car off for windshield and secretary noted probably just needed tighten but they did not have time to look at it , make another appointment, Norwood is an hour away , I said ill bring it to Acton since its a screw tighten, Acton noted it as broken, if I had known it was broken I would have taken it in right away , because they didnt physically write it down they will not honor a repair More

The dealership was helpful and responsive to my questions. They made the process smooth and were quick to respond to my questions. questions. They made the process smooth and were quick to respond to my questions. More

Easily one of (if not the) best Kia dealers in the area. Every member I interacted with — from service to the GM — was personable, helpful, and knowledgeable. I walked in the door and the GM, Jimmy Pelus Every member I interacted with — from service to the GM — was personable, helpful, and knowledgeable. I walked in the door and the GM, Jimmy Peluso, greeted me and immediately set me up with a great sales rep, Anthony Moussalli. I had my eyes on the top trim for the Telluride, and Anthony worked quickly to set up a test drive. He rode in the car with me, taking me on a great route to test out the vehicle and pointed out key features that piqued my interest. When the three of us talked numbers, Jimmy and Anthony were diligent and upfront about line items, helping explain the options and flexibility they had on price. We had a very transparent conversation around budget, and they worked with me to find the best alignment on price and quality. In Finance, Riley Mellow was friendly and well-informed on add-ons, which I politely declined, and he worked diligently to get all my paperwork squared away so I could wrap up the purchase and drive off the lot with the car in the same day. Overall, they lived up to their reputation as the top Kia dealership and I look forward to doing more business at McGovern in the future. More

Pedro was friendly and professional as we were buying our new car. We would recommend McGovern and Pedro! new car. We would recommend McGovern and Pedro! More

Dealing with Adriano on my sale was stressfree! He is a great sales person with no pressure!! He is a great sales person with no pressure!! More

Peter Nett was very professional and informative. Gave me all the information I needed to make a good decision. Pleased with the whole experience Gave me all the information I needed to make a good decision. Pleased with the whole experience More

Prior experience with this dealer was stellar from start to finish; this one was equally above and beyond. Thanks McGovern ! to finish; this one was equally above and beyond. Thanks McGovern ! More

Michael Sorm was great to work with. He worked with us to find the right model van for our family, was honest and worked with us to assure we were getting the best deal. He took the time He worked with us to find the right model van for our family, was honest and worked with us to assure we were getting the best deal. He took the time to go through all of the van’s features once we bought it. More

It was great dealing with Adriano on my car lease. He was very pleasant to deal with and also James his manager was very helpful and did anything he could to help close the deal! Best crew He was very pleasant to deal with and also James his manager was very helpful and did anything he could to help close the deal! Best crew More

Very pleased with service, done promptly and James is a pleasure to do business with, great communication pleasure to do business with, great communication More