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McGovern Hyundai Rt 93
Wilmington, MA
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 233 reviews
February 15, 2025
Truly awful for service. I waited six weeks for an appointment for a known recall issue. They know why the appointment was made. I literally included the link to the recall n I waited six weeks for an appointment for a known recall issue. They know why the appointment was made. I literally included the link to the recall notice in my appointment request online. I couldn't change the appointment despite conflicts in my schedule because it will be another 6 week wait. I finally get there, and they don't have the parts???? Lost 3 hours of work on a work day for this appointment and they didn't even make sure they had the part they KNEW I needed. So made a new appointment, waiting weeks more, and I now need to reschedule again and can't even get someone to answer the phone. I am so unbelievably frustrated by this entire thing and honestly don't want to buy Hyundai ever again if this is the situation (and it is) when there are known recall issues. More
by Kate
Employees Worked With
Tori Marchese
February 13, 2025
Brian was great to work with! He made the process easy and was really an all around nice person. I will absolutely recommend him in the future! He made the process easy and was really an all around nice person. I will absolutely recommend him in the future! More
by ivyssmith
Employees Worked With
Brian Kelley
February 12, 2025
The salesman Mitchell was fabulous. He explained everything about the vehicle and showed me what I was interested in. Showed me how to use the equipment made sure I understood what he w He explained everything about the vehicle and showed me what I was interested in. Showed me how to use the equipment made sure I understood what he was talking about. He also explained to me how he is only a phone call away if needed More
by Jdbrown46
Employees Worked With
Mitch Godes
February 06, 2025
My 2nd service here and I always look for Sarah to be my service consultant, she is amazing in explaining every steps of my service evaluation that’s give me confidence and believe in her technical capabili service consultant, she is amazing in explaining every steps of my service evaluation that’s give me confidence and believe in her technical capabilities. More
by Jassy.kol
Employees Worked With
SARAH
January 16, 2025
Purchased from McGovern Hyundai Wilmington a new 2025 Palisade Calligraphy trim in mid-December 2024 and only now, 4 weeks later, have WiFi activated but I STILL don’t have wireless Apple CarPlay (yes th Palisade Calligraphy trim in mid-December 2024 and only now, 4 weeks later, have WiFi activated but I STILL don’t have wireless Apple CarPlay (yes this model and trim is supposed to have it!). Active WiFi was only obtained after 7 separate calls to BlueLink totaling 8 hours. Only after the 8th call did the BlueLink rep just give me a number to Verizon and tell me to call them myself to active service. Easy, right? I was supposed to get 3 months free WiFi (a $90 value). Nope. So now I have WiFi, NO wireless CarPlay, waisted 8 hours of my life and have $90 less in my pocket…. Was it worth it? Nope Was anyone at McGovern Hyundai any help? Nope Am I happy with my Hyundai purchase? Nope Would I recommend Hyundai to a friend? Nope Would I purchase a Hyundai again? Nope Will I ever get wireless CarPlay? Maybe but probably after spending another 8 hours with BlueLink. More
by bsenesi
Employees Worked With
Eduardo
January 16, 2025
Went in to pick up cross bars for my 2023 Santa fe. I asked if someone could install them for me. I did not have an appointment. To my surprise, they were able to squeeze me in. Now, that's customer I asked if someone could install them for me. I did not have an appointment. To my surprise, they were able to squeeze me in. Now, that's customer service! Thank you!! More
by samjuly23
Employees Worked With
Tori Marchese
January 16, 2025
So far so good with this dealership. Had a problem with the 12 volt battery on my ionic5. They did another recall and I’m hoping this fixes it. Hyundai needs to make sure this problem is Had a problem with the 12 volt battery on my ionic5. They did another recall and I’m hoping this fixes it. Hyundai needs to make sure this problem is solved before someone gets killed! More
by deanthornhill2655
Employees Worked With
Tori Marchese
