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McGovern Hyundai Rt 2

Leominster, MA

4.8
2,965 Reviews

743 N Main St

Leominster, MA

01453

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2,965 Reviews of McGovern Hyundai Rt 2

August 24, 2017

Excellent service!!! Staff at route 2 were very friendly, helpful and knowledgeable. I had a wonderful experience! I will definitely refer them to any friends or family, a More

by c.leslie2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kelly
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

Thank you very much! See you in service!

August 23, 2017

Great customer service Garcia Wong is a awesome sale person he understood what we needed and what we could afford have great advice on the perfect suv for my family More

by Neresia Watson honore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia Wong
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

Great job Garcia! Congrats on the purchase!

August 23, 2017

Rt 2 Hyundai The best in customer service This is the 12th car we have purchased from this dealership! Our first visit was in 2001 and 16 years later we continue to do business with this deale More

by pattybragg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Rebovich ***** I would give him more stars but I guess 5 is the most
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

The Bragg family bought a ton of cars! We love you guys!

August 22, 2017

Good salesman,bad customer service Like I said whoever supposed to take care of the registration is suck, if it's was for them never recommend anyone to this place More

by wilhems23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia Wong
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

Thanks for bringing that to my attention, we will get to work on it. Congrats on the purchase!

August 22, 2017

My experience at Hyundai Very friendly environment. Got to look at a few different colors of the vehicle I was interested in. The finance dept was able to work with me on affo More

by irishlassy20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

Awesome, congrats!

August 19, 2017

Garcia Wong is ruining your business I was 19 years old with a 89 year old woman. Garcia took advantage of us, and we stupidly ended up paying $19,500 for a 2014 Elantra with 40,000 miles More

by Tial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garcia Wong
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

I will go through this line by line. I was 19 years old with a 89 year old woman (We would not alter or change our sales process based on someone’s age). Garcia took advantage of us, and we stupidly ended up paying $19,500 for a 2014 Elantra with 40,000 miles on it. He brought out a 2016 Elantra and let me test drive it. I liked it and was ready to purchase. He then said that at was no longer available and brought out a 2014, and didn't even offer me a test drive We at first took out a loan but quickly realized that would of meant we paid over 30,000 (You came to this conclusion and continued to move forward?) and I was harassed and told I couldn't leave unless (How can you not leave?) I gave a good review (How was it ever a good review if you felt you were overpaying for a car you didn’t want?) first which is exactly why their reviews are so high so we were returned to the store 3 days later to be told we could not return the car, they would not allow it (Nobody does http://www.mass.gov/ago/consumer-resources/consumer-information/auto-and-vehicle-insurance/buyingleasing-a-vehicle.html ) . Garcia was belligerent and plain out rude. (Only because he told you couldn’t return the car?) We threatened to get a lawyer and he left us sitting alone and refused to help us any longer until someone else came by to help (So we did help?). Not to mention, this is the first car I've ever bought, i needed help! They basically told us there was nothing they could do, so we were left with no other option. (There was nothing other than the return of the vehicle that you considered as help) I ha to use my money for COLLEGE because these people completely disregarded us. Not to mention they put my aunt on as a cosigner without her consent (Then she wouldn’t have signed the paperwork?).. they lied to her telling her she was only signing documents because I was unemployed at the time (Isn’t that why you brought her) and that none of it was in her name or had anything to do with her(If it wasn’t in her name or have anything to do with her why would we need her signatures?). I left in tears, my boyfriend left pissed and my aunt left extremely disappointed. Garcia Wong shouldn't have a job with people in general never mind at Hyundai. He is rude, manipulative and judgemental. I've even seen him in stores prior to this event and he's made remarks, been unprofessional and even almost scary at times. (That’s extreme) He even personally replied to my review on the Facebook page calling me a liar (Don’t have any record of that). I am not a liar, this is the true story of how immature this man actually is. This is not someone you want representing your company. I still feel traumatized by these events and we do not deserve to go unnoticed.(You are clearly upset and saying these things out of anger and I understand) We are still here for you and if there is anything we can do obviously other than return the vehicle please don’t hesitate to contact us.

August 18, 2017

Excellent service I had great experience buying my car at this dealership. Erica was great during the test drive and finding the right car which met all of my needs. More

by pbialek71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Andries
Sep 21, 2017 -

McGovern Hyundai Rt 2 responded

Thanks for sharing! Congrats on the purchase!

August 17, 2017

1st car Erica was great and made everything easy and exciting!! I recommend her to other people. She is very professional and gets her work done in a nice way More

by vduprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Andries
Aug 21, 2017 -

McGovern Hyundai Rt 2 responded

She’s awesome. Congrats on the purchase!

August 17, 2017

Ask for Will Landine Will made my experience of buy a new vehicle very stress free and made sure everything was to our Liking if you go to RT 2 )Hyundai ask for Will. More

by cjbutland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Landine
Aug 21, 2017 -

McGovern Hyundai Rt 2 responded

Car buying is supposed to be stress free. Great job Will. Congrats on the purchase!

August 16, 2017

2017 Hyundai This is my second Tucson from Rte 2 Hyundai. Another professional experience by all staff. I would recommend Hyundai to others. Love that they took th More

by joycebennett53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager., Aram Al
Aug 21, 2017 -

McGovern Hyundai Rt 2 responded

Enjoy the Tucson!

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