McGovern Hyundai Rt 2
Leominster, MA
Filter Reviews by Keyword
By Type
Showing 2,830 reviews
As soon as we pulled into the parking lot, Brian came out and greeted us and asked us how he could help. I was torn between a new Tucson or a new Santa Fe and Brian had no problem letting me drive them both and greeted us and asked us how he could help. I was torn between a new Tucson or a new Santa Fe and Brian had no problem letting me drive them both. When I decided on the Santa Fe, it was time to talk numbers. My husband and I told Brian what we were willing to pay. After a few back and forths, Brian got us a monthly payment that we are comfortable with and I was able to drive my new car away that same day. Brian went over all of the equipment and made sure to answer all of our questions. I love my new car! More
I communicated through email with Scott Menard regarding purchasing a new Hyundai Santa Fe. Scott was condescending and make some interesting statements in his emails. One comment he made was "If that is purchasing a new Hyundai Santa Fe. Scott was condescending and make some interesting statements in his emails. One comment he made was "If that is your offer how would you like me to do that for you???" and another was "Where did you come up with that ??????????????? I wish it was like that!!!!!!!" As you can see, Scott likes his ? and ! keys. If he had been professional and a mature in his dealings, I would have purchased the vehicle through this dealership. I expected factual and at least courteous replies, but got snide remarks instead. I guess they let the youngest sales person handle the Internet transactions because he is good with computers. More
I had a great experience buying from Route 2 Hyundai! After submitting an online quote request for a new Elantra Touring at Edmunds, Scott at Route 2 send me the lowest price, so I decided to buy from th After submitting an online quote request for a new Elantra Touring at Edmunds, Scott at Route 2 send me the lowest price, so I decided to buy from them. In the end, they stuck to the price they originally quoted me, and found me a car with the exact specifications I wanted (although they did need to add around $200 to transport it, they were upfront about that charge from the beginning). Everyone I dealt with was friendly, honest, and professional. The delivery process was smooth and quick. I'll definitely consider them first the next time I need to buy a new car! More
Brain Smith was the salesmen that I dealt with and he was extremely helpful, courteous, and polite from the minute I walked in to the dealership. He answered all questions and gave me information about the v extremely helpful, courteous, and polite from the minute I walked in to the dealership. He answered all questions and gave me information about the vehicle that I was looking for. I have recommended him to all my friends who have asked where I purchased my vehicle. More
The salesman was helpful and not "pushy". He described options, amount of trade in possible and was familiar with the automobile to be purchased. I appreciated the efficiency of the operation, from first options, amount of trade in possible and was familiar with the automobile to be purchased. I appreciated the efficiency of the operation, from first contact on the web to the final delivery of the car. I especially liked the time taken to explain all the functions of the car before I left the lot, an experience I had not had in the previous purchase of new cars. Steve Bing More
This was my first time buying a new car, so you could imagine all the bull I was going through with each dealership. It was so bad that I didn't even want to purchase a car, I rather ride my bike. My mom imagine all the bull I was going through with each dealership. It was so bad that I didn't even want to purchase a car, I rather ride my bike. My mom requested information on a 2011 Hyundai Sonata online and within minutes Scott from Rte 2 Hyundai gave me a call. He was very pleasant to talk to and very helpful. I told him what I was looking to spend, the interest rate I knew I could get and the term I wanted. He gave me very thing I asked for with no hassle. They didn't have the color car I wanted so Scott spoke with another dealer and did a trade so I can have the color car I wanted. This is a great dealership and I highly recommend them to anyone interested in purchasing a Hyundai. More
Purchased online, best price by over $700.00 compared to next best online price. I had a few problems (not fault with dealership) that caused me to need to change paperwork three times, dealership VERY VERY next best online price. I had a few problems (not fault with dealership) that caused me to need to change paperwork three times, dealership VERY VERY helpful, not once did I hear a complaint about changing paperwork. Would come here again, and would recommend this dealership and the online experience to everyone. More
I purchased a used car, it was a 03 Hyundai Sonata with 56K miles. I liked the price and did a lot of research. I found out that at 60K miles the car was due a major service (timing belt, plugs,....) I 56K miles. I liked the price and did a lot of research. I found out that at 60K miles the car was due a major service (timing belt, plugs,....) I asked the salesman if this service was done and he said yes since it was so close. Before agreeing on a deal, I asked again about the 60K service (very expensive) and he went inside and came out and told me it was done. Well I have had the car for 2 years, and it started running very bad, I had my local mechanic look it over and he said it needed plugs. Plugs were supposedly done at 60K. I am now doubting what they told me, so I called the dealer service department and they confirmed my suspicions. I was very upset, I am 20K miles over on my timing belt change. The motor is a interference motor so if the timing belt breaks the engine is severely damaged. Needless to say I am quite upset. I have got no response from the dealer. Never trust this dealer. More
Mark Casavant is an excellent Sales Representative. He is very knowledgeable about Hyundais, is polite and helped me purchase the car that was right for my needs. He gave me a good deal on my Sonata. Inthink very knowledgeable about Hyundais, is polite and helped me purchase the car that was right for my needs. He gave me a good deal on my Sonata. Inthink Mark ha sexcelllent Customer Service skills and would recommend him to friends and family. Jane Crocker More
ON WEDNESDAY, SEPTEMBER 2ND, WE BROUGHT OUR NEW SONATA TO ROUE 2 HYUNDAI IN LEOMINSTER FOR THE FIRST SERVICE. WE WERE GREETED WITH SMILING FACES AND FRIENDLY STAFF. WE WERE THERE ABOUT THIRTY MINUTES IN A VE ROUE 2 HYUNDAI IN LEOMINSTER FOR THE FIRST SERVICE. WE WERE GREETED WITH SMILING FACES AND FRIENDLY STAFF. WE WERE THERE ABOUT THIRTY MINUTES IN A VERY CLEAN WAITING AREA THAT SERVED A GREAT CUP OF COFFEE AND TALKED WITH THE OWNER WHO CAME OVER TO GREET US. WE MET GINO WHEN WE PURCHASED THE NEW VEHICLE AND HE WAS VERY POLITE AND FRIENDLY. I HAVE WORKED IN THE AUTOMOBILE BUSINESS FOR 48 YEARS, 25 YEARS WITH GM AND 23 YEARS WITH CHRYSLER. EVEN IN THE TWO DEALERSHIPS I HAD WORKED AT, I CANNOT RECALL OUR STAFF BEING AS FRIENDLY AND POLITE AS THE STAFF AT RTE 2 HYUNDAI. KEEP UP THE GOOD WORK. I HAVE BEEN RETIRED SINCE 2004. MICHAEL F. BARCH More