McGovern Hyundai Rt 2

Above and beyond My story is of a rare nature. I bought my new to me, used 2011 Sonata from a local used lot in my home town, Iannotti Bros Coventry RI. Two days after My story is of a rare nature. I bought my new to me, used 2011 Sonata from a local used lot in my home town, Iannotti Bros Coventry RI. Two days after I drove it off the lot the motor blew. I was not near home but had AAA. I called them first, and then my hometown small dealership. The owner Ron was beside himself and instantly went into a rectify mode. Within 20 minutes he had called the lot he only deals with (Rt2 Hyundai, as they are reputable and he has done business with them for years) and inquired, It had had a motor recall and was addressed and fixed at that time. Well between Mike, John, and Ron (first 2 RT2 guys, Ron my used car deaer) they agreed to have me get towed directly to them and leave Ron out of the fix. Ron asked if I could have AAA bring it there. I graciously agreed as no one intentionally wants you to be stranded, I felt I could help in the process as I wasn't under any warranty that obligated RT 2 Hyundai to fix the issue and the standard 30 days 50/50 at Iannottis. Between John Sadam of RT2 Hyundai and Ron Iannotti of Iannotti Bros in Coventry RI I was never left wondering when what, where, or how long. The motor was replaced and in less than a week!!. I recieved 4 calls from Ron the day it happened and at least 3 more soon after just to see if RT2 had communicated. Yes sir they did! John beat me to the call both times I needed an answer regarding what would be done and when it would be. All is real good concerning what happened and Ron was genuinely upset for me, knowing I had been stranded. He and John are icons of what business men should be, especially in an industry that gets such a bad rap!! They did not need to go above and beyond to the extent they did, but they did and I am extremely grateful beyond words. Thank you Boys! From a very happy Girl. More

Excellent Dealership This is new second car from Rt 2 Hyundai. Nadia was amazing to deal with !! Highly recommend Rt2 Hyundai and Nadia !! Thank you for everything. This is new second car from Rt 2 Hyundai. Nadia was amazing to deal with !! Highly recommend Rt2 Hyundai and Nadia !! Thank you for everything. More

Ask for Nadia Great veteran services even on used vehicles!! Sales and Finance worked with me to make my dream come true. Couldn't have asked for a better outcome! Great veteran services even on used vehicles!! Sales and Finance worked with me to make my dream come true. Couldn't have asked for a better outcome! More

Very good experience Our experience was great. We purchased our lease and leased a new car. Garcia was very helpful and personable. He did not pressure us. Brendan in the Our experience was great. We purchased our lease and leased a new car. Garcia was very helpful and personable. He did not pressure us. Brendan in the finance was very helpful as well. It was a great experience. More

poor customer service Went to dealership for my new 2017 veloster. Still not fixed. Asked for a rental / loaner. John the service manager stated twice "you can get a rental Went to dealership for my new 2017 veloster. Still not fixed. Asked for a rental / loaner. John the service manager stated twice "you can get a rental once you remove your nasty negative comments online." I asked if he was threatening me. He said yes. I told him he would be getting another review on our conversation today. All i want is a safe care. I don't understand how threatening customers is fixing my car. Customer care is unethical. More

Turned a '05 into a '18 I walked in hoping to trade my '05 murano for a '13 hyundai, and Brian S made it possible that I walked out with a '18 Hyundai. Never been to a huge d I walked in hoping to trade my '05 murano for a '13 hyundai, and Brian S made it possible that I walked out with a '18 Hyundai. Never been to a huge dealership, but after this experience I wont go anywhere else. More

Nice experience Nadia was knowledgeable, friendly, and very helpful. She walked me through everything and answered or found answers to all of my questions. I’m very h Nadia was knowledgeable, friendly, and very helpful. She walked me through everything and answered or found answers to all of my questions. I’m very happy with the car and her. More

Not the best Drove 2 hours to test drive the car I wanted. Printed out the $40 Amazon rebate form for test fldriving ANY car with no purchase necessary. In the end Drove 2 hours to test drive the car I wanted. Printed out the $40 Amazon rebate form for test fldriving ANY car with no purchase necessary. In the end I couldn't put down the $1500 they needed me to. So they never called me back, just left me hanging for a couple weeks until I was notified by mail. I was really disappointed. And to top it off they never sent me the $40 Amazon card for test driving the car. I am buying a new car at the end of this year and it WONT be from them!!!! More

Great experience. Brian was great! My son had no credit and the Hyundai worked their magic, they gave him a great price for his trade in which helped get the monthly lo Brian was great! My son had no credit and the Hyundai worked their magic, they gave him a great price for his trade in which helped get the monthly loan payment that he needed. My son is very happy. More

New car purchase We came into the dealer because of a promotional offer we received. We were able to make a deal for a new car. We have purchased four cars from this d We came into the dealer because of a promotional offer we received. We were able to make a deal for a new car. We have purchased four cars from this dealer and also have our warranty work done here. We are happy with this dealership. More