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McGovern Hyundai Rt 2
Leominster, MA
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Fantastic As always great service, friendly sales people, pleasant to deal with. Been returning since 2006 and will continue to deal with them in the future. As always great service, friendly sales people, pleasant to deal with. Been returning since 2006 and will continue to deal with them in the future. Great finance dept. Thank you for a great job well done. More
Unhappy! We bought our used LTZ Z71 from Brian 6/19 and it seemed like a good transaction. During the drive home (quite a way) we noticed a vibration in the fr We bought our used LTZ Z71 from Brian 6/19 and it seemed like a good transaction. During the drive home (quite a way) we noticed a vibration in the front right as well as a rattle in the steering column. We had to go back for the safety inspection, to get the registration and for the “new” mats he’d promised us as part of the deal so he, supposedly, had his guys in the shop take a look. I don’t believe they even popped the hood but he said they weren’t able to find an issue. When I texted him to tell him the vibration & rattle had got progressively worse and asked how they’d reimburse me if I took it to our local Chevy dealership he said they’d only cover safety issues and “it isn’t a safety issue”. Turned out to be FOUR loose bolts in the steering column (sounds like a safety issue to me!) & they believed the vibration was a heat shield. There’s no way the mechanics at Rt2 Hyundai opened the steering column! The rattle is gone but the vibration remains. I’ve come to believe the vibration is probably why the former owner traded it in! Also the “new” mats were clearly used and dirty. This is my dream truck but that noise ruins it for me. I’d never purchase a vehicle from this dealership again & wouldn’t recommend Brian. More
Purchased a new car. All staff especially, Nicole were kind, helpful, understanding and easy to talk to and work with. I would recommend others to visit there showroom and All staff especially, Nicole were kind, helpful, understanding and easy to talk to and work with. I would recommend others to visit there showroom and car lot. More
Bought a Kona from Brian Smith Started with Darcy and the internet/customer service department. Quoted price on the model we were interested in was excellent. Went to the dealersh Started with Darcy and the internet/customer service department. Quoted price on the model we were interested in was excellent. Went to the dealership and worked with Brian. Clean building and no pressure to buy. We worked out a deal without much difficulty. I was not there for picking up the car and there was some slight confusion. However, Brian followed through and mailed what I needed. Highly recommend both Brian and the dealership. Very positive experience More
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Excellent My second elantra gt bought here and very happy with dealership and my new car. Also so helpful in every area of buying a new car My second elantra gt bought here and very happy with dealership and my new car. Also so helpful in every area of buying a new car More
Excellent Service! Will was very helpful during my car buying experience. He was very thorough in explaining all the steps I needed to take and worked hard to ensure I g Will was very helpful during my car buying experience. He was very thorough in explaining all the steps I needed to take and worked hard to ensure I got the best deal possible. It was a quick, easy process and I’m very happy with my 2018 Hyundai Elantra SE. More
Fantastic. My salesman was kind easy going and very he Route 2 Hyundai is a great day la'ship the people are friendly helpful. They answer all your questions. The facility is nice clean. I would recommend Route 2 Hyundai is a great day la'ship the people are friendly helpful. They answer all your questions. The facility is nice clean. I would recommend them to anyone. More
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Great Enchanted with the sales agent who assisted me, her name is Melissa. Even though my English is not very good she made herself understood with clarity. Enchanted with the sales agent who assisted me, her name is Melissa. Even though my English is not very good she made herself understood with clarity. More
Best car buying experience ever Brian was outstanding in the purchase of our new Kona , by far the best car buying experience ever . Friendly service and very thorough from start to Brian was outstanding in the purchase of our new Kona , by far the best car buying experience ever . Friendly service and very thorough from start to finish More
We came in and said we were looking for a loan for a new car The salesperson had a poor attitude. We were 2 woman. We told him we had a history of bad credit but was told by the other salesperson that something The salesperson had a poor attitude. We were 2 woman. We told him we had a history of bad credit but was told by the other salesperson that something defiantly could be done. I noticed that when a couple came in and when they were greeted by their salesperson he shook their hands and asked them if they wanted something to drink. He handed us the paper and told us to fill it out, not friendly at all, we were denied credit, which was okay but it was his attitude that wasn't. I felt like the entire time we were wasting his valuable time!! My husband and I had purchased 4 vehicles from this dealership prior to this. I had my daughter go there and she purchased 2 vehicles. You have now successfully lost 2 customers. I'm sure thus won't be publicly posted but I just wanted you to know. More