McGovern Hyundai Rt 2

Used to love RT 2 until yesterday Let me start off by saying prior to yesterday we LOVED RT 2 and recommended them to people all the time, we wouldve been 3 time repeat customers if we Let me start off by saying prior to yesterday we LOVED RT 2 and recommended them to people all the time, we wouldve been 3 time repeat customers if we made a deal yesterday. We wouldve never seconded guessed them if after our visit it didnt get us deeply thinking about everything and all the numbers they were trying to throw at us. Yesterday my fiance and I went to RT 2 after getting some flyers in the mail about trading in our Tuscan and they NEEDED our Tuscan (apparently not that bad), they could payment swap, and PAY OFF OUR current loan NO MATTER HOW MUCH AWE OWED. We walked in and instantly told the sales person the exact car we were looking for and we didnt want anything else just that specific SUV, well the sales guy instantly tried selling us something else, similar but NOT what we were looking for after we told him we know 100% another dealership had the car we were looking for and ONLY wanted that specific car. So we go and sit down we hand him the flyers we received in the mail about Payment Swap and Paying Off Our Current Loan NO MATTER WHAT WE OWED, the sales guy asks us a few questions and asked what we didnt like about our current car which we told him nothing we love it just wanted something a little bigger and with the payment swap and paying off our current loan now felt like the perfect time to trade it in. THEN he starts talking about roll over xxxx, and I look at him and say "what roll over, your flyer says youll PAY OFF our loan NO MATTER what we owe so there should be NOTHING to roll over" and he tries to catch himself real quick and said "oh no we'll defiantly pay off this loan no questions asked" So where the xxxx does roll over come from. So we let him go run some numbers and what ever else he had to do while we looked around and tamed our 2 kids. He comes back to us and says"how far into the THOUSANDS would you be willing to pay for your new car, my fiance and I look at him and say "NONE what we pay now is the HIGHEST we would go", so he then says again with the roller over xx that they couldnt help us then because the loan would be too high. So they apparently didnt want the sale or my car that bad. The car he was trying to sell us was the LAST 2017 they had and he offered is 8k off the sticker price which was $44k so 8k off would be $36k where the xxxx are you getting THOUSANDS in monthly payments from a $45-$48k loan after all fees? Glad you asked; we looked at our current loan through them which shouldve only been about the same loan $45-48k due to the price of the car when we bought it (which we still have the window sticker), BUT heres the good part, well bad part to us and the absolute deal breaker for EVER going back to RT 2, they were SUPPOSE to pay off our trade when we bought our new car,and we were under the impression they did until yesterday. I pulled out our papers and the xxxxxxxx rolled OUR ENTIRE previous loan into our current one which DOUBLED our current loan, I never wouldve questioned or even looked at that paper work and compared our first loan to our current if yesterday didnt happen. So the reason why our payment wouldve been in the THOUSANDS is because they werent paying off our current loan like their flyer falsely says, the scammers where ROLLING IN INTO a new loan which wouldve TRIPLED the price of the new car. TOTAL SCAMMERS!!! Dont ever use them unless you have 1000% proof that your previous loan is NOT rolled into your new one. Yes its our fault for not thoroughly looking over everything and running the numbers in our head prior to signing the papers but I still can probably guarantee what they did was ILLEGAL and we will be contacting a lawyer about it. AND BEFORE ANYONE ASKS OUR LOAN PAPER SAYS THEY WERE PAYING OFF OUR PREVIOUS LOAN WITH NO ROLL OVER IN THE TRADE IN SECTION. Before all this xx we were thoroughly happy and satisfied with RT 2 and liked everyone we worked with. More

DARCIE she was the best Darcie was my sales associate, I came with a huge loan on a current vehicle she did a great job in getting me into a brand new car with a great paymen Darcie was my sales associate, I came with a huge loan on a current vehicle she did a great job in getting me into a brand new car with a great payment an out of the old one😊😊.....she was very friendly down to earth just all around greatness.....the best sales I've had an I've bought 3 cars none with her personality or attention to detail..... More

Great experience We were interested in leasing a new Tucson. Will worked w/us to accommodate the features & price we were looking for. Very smooth transition. We high We were interested in leasing a new Tucson. Will worked w/us to accommodate the features & price we were looking for. Very smooth transition. We highly recommend Will & RT 2 Hyundai. More

Excellent service, great experience. I have always had a good experience with the service dept. The work and cost is explained up front, the people are very courteous and knowledgeable, t I have always had a good experience with the service dept. The work and cost is explained up front, the people are very courteous and knowledgeable, the waiting area is clean and comfortable, and the time estimate for the service is remarkably accurate. No complaints at all! More

Excellent Service Excellent service by Brianna & Darcy-They made the entire experience stress free & enjoyable. Unlike the other dealerships my wife and I visited they Excellent service by Brianna & Darcy-They made the entire experience stress free & enjoyable. Unlike the other dealerships my wife and I visited they were not pushy and listened to what we were interested in and worked with us to find it. True Professionals, I would highly recommend them, specifically working with Brianna. More

Amazing Rte 2 Hyundai is amazing. Purchasing my new vehicle was quick and pain free. The staff are knowledgeable and courteous. The best car buying experience Rte 2 Hyundai is amazing. Purchasing my new vehicle was quick and pain free. The staff are knowledgeable and courteous. The best car buying experience I’ve ever had....Rte 2 Hyundai you rock!!!! More

Experience My experience with this dealership was great well inform up front. Friendly services and fast.Price was also good too. Thanks so much., Wilfredo Mal My experience with this dealership was great well inform up front. Friendly services and fast.Price was also good too. Thanks so much., Wilfredo Maldonado More

Great experience!! We are so grateful for all the help we received at Rt2 Hyundai. We love our new 18 Elantra and would recommend everyone to this dealership. Brianna an We are so grateful for all the help we received at Rt2 Hyundai. We love our new 18 Elantra and would recommend everyone to this dealership. Brianna and her team treated us like family and worked extremely hard to get us a new vehicle, we will definitely return again!!’ Thanks Rt2 Hyundai!! More

2018 Elantra After finding out my 2011 Elantra needed major repair I started reviewing my options. I met with Josh to discuss a new vehicle and 90 minutes later I After finding out my 2011 Elantra needed major repair I started reviewing my options. I met with Josh to discuss a new vehicle and 90 minutes later I was driving out in a new 2018 Elantra. The whole process was quick and easy and Josh was knowledgeable and helpful. I highly recommend Rt. 2 Hyundai. Brian Bush More

Friendly Staff, Great Prices Very pleased with my experience shopping for my first new car. Will met all my needs with the Tucson and made it stress free. Test drove 2 vehicles an Very pleased with my experience shopping for my first new car. Will met all my needs with the Tucson and made it stress free. Test drove 2 vehicles and loved the second one so Max helped me out with the financing and got me a great price. Overall very happy with my purchase and all the employees at Rte 2 Hyundai. I would definitely recommend checking them out for your next vehicle! More