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McGovern Hyundai Rt 2
Leominster, MA
2,924 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 27, 2022
Back in 2017 I bought my first Hyundai from one salesman and the experience was ok, however under stressful situation with my previous vehicle I had no choice but come back to quickly secure another vehicle and the experience was ok, however under stressful situation with my previous vehicle I had no choice but come back to quickly secure another vehicle from Hyundai. The second go round was great with Will because I was not pressured to do anything outside of my price range. Will went over my options which allowed me to make an informed decision to purchase the car that I would be satisfied with. Even though I went over my own price range of monthly payments, it was well worth it. Thanks Will for being a legendary salesman. I hope Route 2 Hyundai hire more brother like yourself in the near future!! More
by rashadwilliams27
Employees Worked With
William Reitzell
August 25, 2022
We’d been watching all the Hyundai websites and car-finding services for a month, anxiously looking for a 2023 Palisade SEL Premium when Darcy Tucker called to say two cars matching our specs had a car-finding services for a month, anxiously looking for a 2023 Palisade SEL Premium when Darcy Tucker called to say two cars matching our specs had arrived that day. It was 3 pm on a Friday afternoon, and we were an hour and a half away, in NH. She could not hold a car for us, only call me if the cars were sold before we got to Leominster. We had never seen a 2023 Palisade, much less test-driven one. We jumped in our car and pointed it south. On arrival, we discovered sixty-seven Hyundais had arrived that day at Rte 2 McGovern, many of them Pre-Sold! Darcy introduced us to Ryan McLean, who led us through the selection and buying process. No rushing despite the fact that Closing Hour had quickly come and gone. Ryan was cool, very knowledgeable, and sympathetic with our dilemma— both chosen cars would likely be sold to another buyer before we could get back the next day to ink a deal. Two other couples were ahead of us in line, working to close deals on their new Hyundais. We were hungry, tired, and facing a long dark drive home. Ryan and Abdul, the last Management person on site that night, put their heads together and figured a way to get enough of the paperwork done to seal the deal, allowing us at 8:30 pm to shake hands and drive home knowing our chosen Palisade would be personally delivered to us in New Hampshire in a few days. Over a month’s wait, all three of these folks stepped out of their comfort zones to assure we’d eventually get the car we wanted. We couldn’t be more pleased with our vehicle, or with McGovern’s ability to make it happen for us at a time when Hyundai fans all over the world - literally - were clamoring for short-supply 2023 Palisades. More
by Joe H.
Employees Worked With
Ryan McLean, Abdul _____., Darcy Tucker
July 09, 2022
I had the worst experience I think ever in my 45 years on this earth. I don't even know where to begin. They ran my credit when advised not to,they offered the lowest amount for my trade it took 7 days to ge this earth. I don't even know where to begin. They ran my credit when advised not to,they offered the lowest amount for my trade it took 7 days to get the vehicle..They called 1 time in those 7 days I called them 11 times..I'm not one to write a bad review but now I asked for the owners manuals in which they still haven't called..I feel as if I shouldn't even have completed the deal but here we are ..Just got the feeling like they don't care and that's not a good feeling..I will post updated along my way here.. More
by shawnwhite4488
Employees Worked With
William Reitzell
May 14, 2022
I was going to trade in my previous Hyundai for a newer model - for lower gas mileage and lower payments. My Sales Rep was WIll - He was Outstanding. The team was great. They put me in a pre-owned 2022 Kon model - for lower gas mileage and lower payments. My Sales Rep was WIll - He was Outstanding. The team was great. They put me in a pre-owned 2022 Kona. Price was good and a little higher than I expected - but on the way to the dealership my original trade died. So the Dealership did the ultimate best that they could for me and were wonderful. From the time I walked in the door they were great. The only thing I could have asked - is if I could have done this from the comfort of my own home. Thanks McGovern Hyundai Route 2 More
by Happy1RNMSN
Employees Worked With
Max Silvera, Peter Eichholz, Willy Wachira, Darcy Tucker
March 06, 2022
Went to get a new battery for the fob which has died. I know it’s Saturday so I didn’t expect service would be open. I purchased platinum coverage when I bought the Kona. Not one person in there looking I know it’s Saturday so I didn’t expect service would be open. I purchased platinum coverage when I bought the Kona. Not one person in there looking to buy a car. At least 4 salesmen in there doing nothing. 2 of them held the doors open for me. Once they realized I wasn’t there to buy they told me to go to Auto Zone for the battery. WRONG ANSWER! All I wanted was the battery so I could replace myself. I will never go back to buy a car from them again. More
by Tsaeds1
Employees Worked With
John Sedam, Joe Decarolis
August 25, 2021
I bought a brand new 2021 venue, my sales rep was Gilll he was absolutely AMAZING. He was very professional he made the sale very quick so did not have to wait. My husband and I will definitely go to Gil he was absolutely AMAZING. He was very professional he made the sale very quick so did not have to wait. My husband and I will definitely go to Gill again great experience. More
by Jen
Employees Worked With
Gill Espindula
August 05, 2021
I was very unhappy with my sales person Nick. I felt like I was wasting his time while I was looking to buy or lease a new Santa Fe. He was not willing to work with me on my budget…so I bought a new car like I was wasting his time while I was looking to buy or lease a new Santa Fe. He was not willing to work with me on my budget…so I bought a new car at Nashua Hyundai More
by Goose
Employees Worked With
Nick
April 15, 2021
On March 30th we purchased a beautiful pre-owned Jeep from Nick Giannetti at Route 2 Hyundai. Nick greeted us at the door and walked us through the whole process, he was very friendly and worked with us from Nick Giannetti at Route 2 Hyundai. Nick greeted us at the door and walked us through the whole process, he was very friendly and worked with us to get the vehicle we wanted at a competitive price. The service department was also great, they quickly addressed an issue without delay and at no additional expense, much thanks to Josh Hammel. I look forward to returning to Route 2 Hyundai for our next vehicle. Thanks Nick & Josh! More
by michael_s
Employees Worked With
Nick Giannetti, Josh Hammel
February 18, 2021
I purchased my 3rd car with Brian Smith on Saturday and I am very Happy with it. He is a Great Salesman and very helpful and Professional. I will definitely go back for my 4th car with Brian! Thank You Bria am very Happy with it. He is a Great Salesman and very helpful and Professional. I will definitely go back for my 4th car with Brian! Thank You Brian! More
by Karen Chaban
Employees Worked With
Brian Smith
August 31, 2020
Brian Smith was SO rude. I have bought 2 brand new vehicles there and will never go back just because of this one person. The dealership needs to send him some extensive training! Until he realize vehicles there and will never go back just because of this one person. The dealership needs to send him some extensive training! Until he realized I was a returning customer and buying, then his attitude changed but when he thought we were just there kicking tires, he was very rude! More
by jill898333
Employees Worked With
Brian Smith
