McGovern Hyundai Rt 2
Leominster, MA
Filter Reviews by Keyword
By Type
Showing 2,878 reviews
Helpful and accommodating staff. Great vehicle options. I can’t wait to see what the new building will be. Great vehicle options. I can’t wait to see what the new building will be. More
You will never get a call back from the service department or the sales department at this dealership. When I picked up my certified used car I was not given any paperwork at all, just the keys and department or the sales department at this dealership. When I picked up my certified used car I was not given any paperwork at all, just the keys and see you later. So after receiving paperwork from the bank servicing my loan, I saw numbers that did not add up. $2,495.00 for "Paint & Upholstery" Um no I never approved that but only saw it after going back to the dealer to pick up my paperwork. I have left 2 message's for the finance guys but have not received a call back and really don't expect to. Do not go to this dealership they are not honest. This was by the far the worst experience I have ever had purchasing a car. I put $8,500.00 down on the car so most dealerships would love to have our business. But this dealership is not recommended in any way. I would not send an enemy to this place. More
Don't try to get your new car under warranty that has a problem with only 600 miles serviced at any McGovern Hyundai dealer as they will not service it right away even though you can't drive it. I tried Mc problem with only 600 miles serviced at any McGovern Hyundai dealer as they will not service it right away even though you can't drive it. I tried McGovern Rt 2 and McGovern rt 93 both said they could not look at it till the end of October! They would not connect me to a service manager just told us there was nothing they could do even though I can't drive the vehicle leaking Antifreeze all over the place. More
I probably rank up to near difficult to sell anything to but Nicholas Gianetti was so impressive I left with new SUV. He has a great personality that seems very genuine. He goes the extra mile to make s but Nicholas Gianetti was so impressive I left with new SUV. He has a great personality that seems very genuine. He goes the extra mile to make sure the experience from start to finish is exceptional. I highly encourage reaching out to Nick to set up a time to find your next vehicle. He understands the true meaning and value of customer service. More
Just a follow up to an earlier review that has yet to be posted. Bottom line I called THREE times today to get an appointment for service. I was cut off after holding for several minutes, called back and wa posted. Bottom line I called THREE times today to get an appointment for service. I was cut off after holding for several minutes, called back and was told they couldn't transfer me. They said call in an hour and I couldn't cause I was at work. I called after work and nobody ever picked up. So, I called NASHUA HYUNDAI! They picked up on the FIRST RING. I now have a scheduled appointment to service my car. I may have to drive further, but it's worth it to not have the aggravation and overall disrespect McGovern puts you through. I have gone to this dealership for years when it was Route 2 Hyundai and was very satisfied overall. Sorry to say since the name has changed, the phone number has changed and the overall attitude of the staff has changed. They don't even tell you it's Hyundai when you call. You have to ASK! Btw, I had to wait 6 weeks and call multiple times just to get an oil change with them last time. It's just not worth the hassle. Go to a dealership that WANTS your business and treats you as a valued customer. More
I loved how efficient and professional the service was. I searched online for my car and I was able to go meet such a great community of staff members! William Reitzell was the person to help me get my car I searched online for my car and I was able to go meet such a great community of staff members! William Reitzell was the person to help me get my car (a Hyundai silver blue) and he was awesome! If you step foot into this dealership they will take care of you and you will be very happy you did. Thank you guys! More
The manager and salesman Adrian were both above board and easy to deal with throughout the entire process! Thanks to MCGovern Hyundai for my new car. easy to deal with throughout the entire process! Thanks to MCGovern Hyundai for my new car. More
I was looking for my dream car and I found it here! Adrian was my salesman and he was as excited about my car as I was! He was knowledgeable, professional and the entire process was so much easier than Adrian was my salesman and he was as excited about my car as I was! He was knowledgeable, professional and the entire process was so much easier than past experiences at other dealerships! I can’t thank him enough for all of the extra help to prepare the car for me! Live life now and go get the car of your dreams here! More
My family had problems with our with our 2016 Hyundai Tucson , Cassandra in service helped us out and made everything good for us in the end. Thank you for your great service and thanks for looking out Tucson , Cassandra in service helped us out and made everything good for us in the end. Thank you for your great service and thanks for looking out for us More
Nick Giannetti provided excellent service. He listened to my wants and conveyed them to the sales manager which ultimately led me to purchase a new Tucson! He listened to my wants and conveyed them to the sales manager which ultimately led me to purchase a new Tucson! More