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McGovern Hyundai Rt 2

Leominster, MA

4.7
2,878 Reviews

743 North Main Street

Leominster, MA

01453

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Showing 2,878 reviews

December 29, 2023

Helpful and accommodating staff. Great vehicle options. I can’t wait to see what the new building will be. More

by J.Pistolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chiaravalle, Jake Irvine, Nidal Murashah, Zachary Schweda
Jan 03, 2024 -

McGovern Hyundai Rt 2 responded

Hi J.Pistolis! We're glad to know that you found our staff helpful and accommodating at McGovern Hyundai Route 2. We also can't wait for the new building! Thanks for your support.

October 27, 2023

You will never get a call back from the service department or the sales department at this dealership. When I picked up my certified used car I was not given any paperwork at all, just the keys and More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Smith, Nicholas Spadafore
Nov 02, 2023 -

McGovern Hyundai Rt 2 responded

Hi CJ, we are sorry to hear you did not have the best experience with us. Here at McGovern Hyundai Route 2, we strive for the highest level of customer service and it seems like we may have dropped the ball here. We would love to get a better understanding of what happened, not only for an opportunity to make it right but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Nidal Murashah, directly at 978-657-7774 or via email: nmurashah@mcgovernauto.com. Thank you.

September 16, 2023

Don't try to get your new car under warranty that has a problem with only 600 miles serviced at any McGovern Hyundai dealer as they will not service it right away even though you can't drive it. I tried Mc More

by Stew03062
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get name
Sep 20, 2023 -

McGovern Hyundai Rt 2 responded

Hi Stew03062, thank you for leaving us a review. We appreciate and value your feedback and will certainly take everything into consideration. We would like to get a better understanding of what may have happened. At your earliest convenience would you please reach out to our General Manager, Nidal Murashah at 978-534-9999, or via email: nmurashah@mcgovernauto.com. Thank you.

July 04, 2023

I probably rank up to near difficult to sell anything to but Nicholas Gianetti was so impressive I left with new SUV. He has a great personality that seems very genuine. He goes the extra mile to make s More

by S[BRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Giannetti, Zachary Schweda
Jul 05, 2023 -

McGovern Hyundai Rt 2 responded

Congratulations on your new SUV. We're delighted to hear that Nicholas provided you with an exceptional car-buying experience and made sure everything went smoothly from start to finish. We appreciate your recommendation and kind feedback! If there's anything else we can do for you in the future, don't hesitate to reach out. Have a great ride!- The McGovern Hyundai Route 2 Team

May 30, 2023

Just a follow up to an earlier review that has yet to be posted. Bottom line I called THREE times today to get an appointment for service. I was cut off after holding for several minutes, called back and wa More

by debee622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It's difficult to say since they don't even bother telling you you have called Hyudai.
Jun 08, 2023 -

McGovern Hyundai Rt 2 responded

Hi Debee622, Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to our General Manager Nidal Murashah directly at 978-534-999, or via email: nmurashah@mcgovernauto.com with any further comments or suggestions? We hope we can use this to improve in the future. Thank you.

May 03, 2023

I loved how efficient and professional the service was. I searched online for my car and I was able to go meet such a great community of staff members! William Reitzell was the person to help me get my car More

by Nahama Dejeanlouis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Reitzell, Zachary Schweda
May 05, 2023 -

McGovern Hyundai Rt 2 responded

Nahama, we're so happy to hear you enjoyed our efficient and professional service at McGovern Hyundai Route 2! William will be thrilled to receive your kind words about his exceptional customer service skills. Thank you for choosing us, and we hope you enjoy your new Hyundai vehicle!

March 29, 2023

The manager and salesman Adrian were both above board and easy to deal with throughout the entire process! Thanks to MCGovern Hyundai for my new car. More

by Johnragusa7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hester, Jake Irvine, Nidal Murashah, Zachary Schweda, Arianna Sherblom
Mar 31, 2023 -

McGovern Hyundai Rt 2 responded

Thank you for the fantastic review! We're happy to hear you had a great experience with Adrian & the team here at McGovern Hyundai Route 2 and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

March 27, 2023

I was looking for my dream car and I found it here! Adrian was my salesman and he was as excited about my car as I was! He was knowledgeable, professional and the entire process was so much easier than More

by enigmagirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hester , Darcy Tucker
Mar 29, 2023 -

McGovern Hyundai Rt 2 responded

Thanks for the five stars! We're glad to hear that Adrian and the rest of the crew here at McGovern Hyundai Route 2 could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

January 31, 2023

My family had problems with our with our 2016 Hyundai Tucson , Cassandra in service helped us out and made everything good for us in the end. Thank you for your great service and thanks for looking out More

by k9szam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Olson
Feb 01, 2023 -

McGovern Hyundai Rt 2 responded

Thank you for choosing McGovern Hyundai Route 2 for all of your automotive needs! We're so happy that Cassandra earned your business!

January 14, 2023

Nick Giannetti provided excellent service. He listened to my wants and conveyed them to the sales manager which ultimately led me to purchase a new Tucson! More

by Patty.johnson54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Giannetti, Jake Irvine
Jan 18, 2023 -

McGovern Hyundai Rt 2 responded

Thank you for the great review, Patty, and congratulations on your new Tucson! We appreciate you trusting Nick & the McGovern Hyundai Route 2 team with your purchase and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

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