McGovern Honda of Boston

Fitz was awesome. We knew what we wanted walking in (a used CR-V) and he talked it up like any knowledgeable sales person would, but never tried to talk us into something we didn't want. He listed to our used CR-V) and he talked it up like any knowledgeable sales person would, but never tried to talk us into something we didn't want. He listed to our needs and what we wanted and was very accommodating. When we had a small problem just after buying he was quick to take care of us. If I had one complaint it would be that Jared Garfield in the business office was not very friendly or accommodating. With Fitzy we felt welcomed. With Jared it seemed much more like he wanted to get our money and get us out the door. More

How much do I love this dealership? I just drove away from the dealership on Tuesday in my 14th lease! If that's not proof, I don't know what is. Sales manager Dean and salesman John Fitzpatrick are the from the dealership on Tuesday in my 14th lease! If that's not proof, I don't know what is. Sales manager Dean and salesman John Fitzpatrick are the best in the business and I always appreciate their honesty and integrity when leasing at Honda Cars of Boston. Thanks AGAIN, guys! More

This was my first time at Honda in Everett. My fiance and I were looking to buy a new CRV. John immediately came to our service with a welcoming smile and sense of humor. He listened to what we wanted and ne I were looking to buy a new CRV. John immediately came to our service with a welcoming smile and sense of humor. He listened to what we wanted and never tried to convince of something more expensive. His goal from the start was to make me happy and it was clear that he would do whatever we needed to make sure of it. It was a pleasure working with John. He was so wonderful that I felt compelled to hug him when I picked up my new CRV!! If you are looking to buy a new Honda I highly recommend you ask for John! More

I feel that John Fitzpatrick was one of the best car salesman that I have ever encountered. (I have purchased 4 new cars in the past other than Honda). From the time I entered Honda, I was greeted wit salesman that I have ever encountered. (I have purchased 4 new cars in the past other than Honda). From the time I entered Honda, I was greeted with a smile and a man with a great personality and sense of warmth. I was never pressured into buying any car and I knew that I had control over the vehicle I wanted to purchase. He helped me with my finances and I knew that he was honest and gave me the best price that he could for my new car and my trade-in. Buying a car could be stressful, but this purchase was far from that. I also felt that I had known him for a long time (I had never met him before) and this also made it easier for me to purchase the vehicle and have faith in him. I was comfortable with my decision thanks to him. I would definitely recommend Honda of Boston but especially John Fitzpatrick. I was impressed with his follow-up. He called me on several occasions and asked me if I was happy with my purchase and if I had any questions or concerns. He told me to call him with any issues. Thanks again, Sandra Palladino More

John Fitzpatrick was a breath of fresh air! He was very straight-forward and honest as far as what he thought would be feasible as far as my trade value. He didn't pressure me at all, and I felt very comfo straight-forward and honest as far as what he thought would be feasible as far as my trade value. He didn't pressure me at all, and I felt very comfortable with him. I think I really did get a fair even generous price for my trade and ended up with a better model than I intended on purchasing for no added expense! More

Our experience with John was great. He helped me find the perfect car for my needs and it was overall a pleasant experience. I thank Fitzy for making me test drive the Pilots as well as the CRV because the perfect car for my needs and it was overall a pleasant experience. I thank Fitzy for making me test drive the Pilots as well as the CRV because in the end that made all the difference on my comfort level. We will definitely return to him in the future for our next car. Jessica More

My advice is to find another dealer if you want good customer service. I have only had the car for 2 weeks and dealing with rich fonzi about issues that has come up has been a nightmare. During purchase customer service. I have only had the car for 2 weeks and dealing with rich fonzi about issues that has come up has been a nightmare. During purchase of the car Jared in finance walked out because I won't sign sales agreement after he played with numbers. In hindsight wish I had went to Herb Chambers. More

This is the 4th car I have purchased with Honda Cars of Boston and I couldn't be happier. The entire staff is pleasant. The sales person I dealt with was extremely knowledgable of the vechile I chose. H Boston and I couldn't be happier. The entire staff is pleasant. The sales person I dealt with was extremely knowledgable of the vechile I chose. He let me know of promotions going on that saved me quite a bit of money. After the purchase he called to see if I had any questions or concerns. He also let me know that he placed his business card in several areas of the paper work so if I found I had a question in the future I could call and he would assist me. I love this dealership and would highly recommend it to anyone. More

Great customer attention. They get the car right in and have a comfortable waiting room. Fortunately I did not have to wait long at all for a major service appointment. The staff runs around like bees in have a comfortable waiting room. Fortunately I did not have to wait long at all for a major service appointment. The staff runs around like bees in a bee hive. Each person seems to know exactly where they are going and what they are doing. Very pleasant...almost like dining at an upscale restaurant without the food...but short walk for breakfast or lunch. I had the pleasure of meeting the owners, the Giacchino brothers, who seem to be genuinely caring and bring an air of fun to their job....sort of like the Marx brothers! When employees appear to enjoy their work it is testament to a first class business! I actually enjoy bringing my car in for service. This is my second honda from this dealer. I'm sure it won't be my last. More