McGovern Ford of Saugus
Saugus, MA
Filter Reviews by Keyword
By Type
Showing 628 reviews
Had my truck there 3 times same issue, under warranty and could not fix. Told me problem was tires cost me 1500 and still same issue,finally took to Danvers ford the found issue from McGovern Ford fixed whic could not fix. Told me problem was tires cost me 1500 and still same issue,finally took to Danvers ford the found issue from McGovern Ford fixed which I paid for after warranty and then they found my first issue and fixed.wouldn’t bring my truck back to Mc Govern Ford for repairs ever again More
The employees here are top notch all the way around. They know what needs to be done and are the ones to do it. Great customer experience every visit. I have used them since I bought my first car and wi They know what needs to be done and are the ones to do it. Great customer experience every visit. I have used them since I bought my first car and will continue to use them as long as they’re in business. I highly recommend this place. More
I had done a fair amount of research online and was looking to get a few final answers and verify pricing. Stopped in after work and Suad was very helpful and up front. What I was hoping to hear was looking to get a few final answers and verify pricing. Stopped in after work and Suad was very helpful and up front. What I was hoping to hear was exactly what McGovern was offering, no strings attached. Suad provided a clean breakdown of the cost and options. I was very happy with the price and the process and made the deal that night. Rob in the Finance Office helped me close the deal, he was great too. I wasn't looking forward to visiting dealerships and haggling, glad I stopped in at McGovern's. More
I just want to say as a first time customer. I was lucky to find Christine Morganelli at McGovern Ford in Saugus. She helped me get my repair going on my 2019 Mustang, and also responded to my t I was lucky to find Christine Morganelli at McGovern Ford in Saugus. She helped me get my repair going on my 2019 Mustang, and also responded to my texts as well as notify me of the progress of the work. Very efficient, stayed on top of the work I needed. Great person as well. Thanks, Sal More
Jeff is a hands on service manager at quick lane. He is always professional , courteous and helpful. The service there is great. What I like is they show you the air and cabin filters after they cha He is always professional , courteous and helpful. The service there is great. What I like is they show you the air and cabin filters after they change them . Excellent service! More
Exelent service very professional especially Juan from service..place is was nice and clean...they fixed my car problem by the time Juan said at 3 pm. service..place is was nice and clean...they fixed my car problem by the time Juan said at 3 pm. More
I was pleasantly surprised and delighted to receive a call from McGovern Ford to set up an appointment for their mobile unit to come out and repair a recall issue! The appointment was made and Antho call from McGovern Ford to set up an appointment for their mobile unit to come out and repair a recall issue! The appointment was made and Anthony arrived on time, was e remedy pleasant, and was done in 10 minutes. He even completed a complete check up to make sure everything was in order. More