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McGovern Ford of Saugus

Saugus, MA

Overview
Reviews
4.8
591 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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Showing 591 reviews

July 25, 2024

Exelent service very professional especially Juan from service..place is was nice and clean...they fixed my car problem by the time Juan said at 3 pm. More

by jorgebarreto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 25, 2024 -

McGovern Ford of Saugus responded

Jorge, we're delighted to hear that Juan and the team at McGovern Ford Saugus provided excellent service and resolved your car issue on time. Thanks for sharing!

July 25, 2024

Jason was a great person helping me in my time of need to fix my car More

by crazywoman2399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
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Jul 25, 2024 -

McGovern Ford of Saugus responded

Thank you for taking the time to leave Jason and the McGovern Ford Saugus team a five-star review! It was a pleasure assisting you with your vehicle.

July 22, 2024

Myles ordered part as necessary and scheduled the install ASAP. All work was done quickly & correctly the 1st time. More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Goodwin
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Jul 23, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience! We're glad to hear Myles and the McGovern Ford Saugus team provided efficient and accurate service. We appreciate your support!

July 22, 2024

Bought my car there 10 years ago. Have had service there here and there. Had an issue recently with a recall situation. I know places are busy but 3 days to fix something and the comm More

by lenferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, Kerry Bontos
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Jul 28, 2024 -

McGovern Ford of Saugus responded

Thanks for sharing your feedback. We're sorry to hear about the communication issues and delay with your recent recall service at McGovern Ford Saugus. We'll work on improving our processes to better serve you in the future! If there is anything else you would like to share or discuss, please feel free to reach out. Thank you, Melvin DeLeon - Service Manager - (781) 231-1945

July 22, 2024

Excellent , Efficient,and Friendly ! !! Totally satisfied! Thank you ! JoAnn Chiarello. Your service is always appreciated More

by Joannchiarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guzman, William Barboza, Suad Alushaj
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Jul 23, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear you had an excellent experience with McGovern Ford Saugus! Thanks for the kind words and your continued support.

July 22, 2024

I was pleasantly surprised and delighted to receive a call from McGovern Ford to set up an appointment for their mobile unit to come out and repair a recall issue! The appointment was made and Antho More

by gorillazoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Jeff Perkins, Christine Morganelli
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Jul 23, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience! We're glad to hear Anthony and our McGovern Ford Saugus mobile unit provided timely and pleasant service. We appreciate your feedback!

July 22, 2024

They made getting service very easy and inconvenient I was dealing with Myles And he was very professional and listened to what I had to say More

by pmaylor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
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Jul 23, 2024 -

McGovern Ford of Saugus responded

We're glad to hear Myles provided you with professional and attentive service at McGovern Ford Saugus. Thanks for sharing your experience!

July 18, 2024

Friendly customer service, once the vehicle arrived they acted very quickly to get it registered and inspected. More

by Debbie Young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler, Alex Avanesau, Chris Gabresi, Christine Morganelli
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Jul 19, 2024 -

McGovern Ford of Saugus responded

Debbie, we're glad to hear our team at McGovern Ford Saugus provided friendly and efficient service. Thanks for the great review!

July 18, 2024

This dealership communicates well with you, does quality work and picks up on issues that may cause future problems. More

by Courtfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever was on Weds morning July 17th quick lane, Christine Morganelli
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Jul 23, 2024 -

McGovern Ford of Saugus responded

Thank you for highlighting the excellent communication and quality work at McGovern Ford Saugus! We're glad to hear our team could address potential issues effectively. Your feedback is greatly appreciated!

July 15, 2024

Had a good experience they put me in the right direction to move forward on purchasing a new truck More

by Pmarzeotti83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suad Alushaj
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Jul 15, 2024 -

McGovern Ford of Saugus responded

Thank you for leaving McGovern Ford Saugus a four-star review! We hope you enjoy your new truck. Safe travels!

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