McGovern Ford of Saugus
Saugus, MA
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$20,000 of body shop repair work done incorrectly - parts I was charged for were not actually replaced. 6 months later, I was hit by a red light runner, and the drivers seatbelt they were supposed to have re I was charged for were not actually replaced. 6 months later, I was hit by a red light runner, and the drivers seatbelt they were supposed to have replaced, broke off, leaving me unprotected for 3 subsequent collisions in the intersection. Brad York told me it was not his problem... More
Dealing with Vinny Gordon at YORK FORD was a very pleasant experience. He helped me reach a fair price on a great truck. He was right on top of everything and kept in touch with me through out my buy pleasant experience. He helped me reach a fair price on a great truck. He was right on top of everything and kept in touch with me through out my buying process. I would recomend anyone to visit york ford and Vinny Gordon to buy their next car or truck. More
Our windshield wipers stopped working during the 10" rain storm and we needed to get them fixed and get to the airport within two hours. We stopped in at York and they immediately checked out the vehicle a storm and we needed to get them fixed and get to the airport within two hours. We stopped in at York and they immediately checked out the vehicle and told us it was a broken link off the motor and the part wasn't in stock. They checked other sources and were able to find one and offered to pick it up and have the car ready within two hours. We hadn't eaten. Caesar offered to drop us off at the mall so we could get some lunch then called us when the car was ready and had us picked up. The car was ready to go on time. It was just a great experience and we appreciate the time and effort the company spent to make sure we were taken care of. More
I would recommend York Ford to others' looing to purchase a Ford vehicle because they were straight forward, clear, helpful and friendly. ................................................................... a Ford vehicle because they were straight forward, clear, helpful and friendly. .............................................................................................................. More
I went into York ford knowing I wanted a new ford fusion. I had already been to one other dealership and was not impressed. I was met at York ford by salesman Vinnie Gordon. From the start he was a no non I had already been to one other dealership and was not impressed. I was met at York ford by salesman Vinnie Gordon. From the start he was a no nonsense guy that did not pressure me at all. Long story short, I bought the car from vinnie and I am very satisfied. About a week later vinnie had intervened on my behalf to help me obtain a $500 discount credit on the car I already bought. I received a check from ford a week later. I highly recommend York and especially vinnie Gordon. As an aside,vinnie is also quite funny. More
We have a fleet of vehicles that occasionally need service work. Working these appointments into a construction schedule is never a problem with Christine involved. York's service department never hes service work. Working these appointments into a construction schedule is never a problem with Christine involved. York's service department never hesitates to call with updated information or concerns about what is going on with any specific problem or concern. More
I was very pleased with the service I received from Vinny Gordon of York Ford...I have purchased a vehicle from York in the past and I was just as pleased then as I am once again...I shopped around for the b Gordon of York Ford...I have purchased a vehicle from York in the past and I was just as pleased then as I am once again...I shopped around for the best deal and Vinny was able to give me the best possible price for the Explorer that I was interested in purchasing...He also gave me a good price on the car I was trading in. He was very professional, I never felt any pressure to buy either, which is always a plus when buying a new car. I would highly recommend York Ford. I am extremely please with my new 2010 Ford Explorer. When the time comes again to buy another vehicle, I will go to see Vinny at York knowing he will take good care of my husband and myself like he did this time. I am a happy customer. More
I find everyone at York Ford a pleasure to work with! They are knowledgable, friendly and take the time to explain whatever I have questions about. I would highly recommend York Ford to anyone intereste They are knowledgable, friendly and take the time to explain whatever I have questions about. I would highly recommend York Ford to anyone interested in an outstanding dealer to buy and then service their vehicle. More
We found Vinnie to be a refreshing change from what we experienced in the past with other dealers . Vinnie was helpful , informative and most of all patient . he did not try to pressure us , but was gener experienced in the past with other dealers . Vinnie was helpful , informative and most of all patient . he did not try to pressure us , but was generous with his time . He is truly a credit to York Ford and would recommend him to anyone looking for a new or used car . He did not hesitate to go the extra mile for us ! P. S. We love the vehicle we purchased ( Ford Edge ) and look forward too seeing you again in the future . Barry & Joanne More
Over the years, we have done several leases through York Over the years, we have done several leases through York Ford in Saugus. We've also had vehicles repaired/serviced there as well. Most recently we p Over the years, we have done several leases through York Ford in Saugus. We've also had vehicles repaired/serviced there as well. Most recently we purchased a used F-150. As expected, we had a very good experience. The truck was fairly priced and "as advertised" in appearance and features. We looked at other benchmarks and comparable vehicles in the area and this one was a good buy in that regard. The paperwork was painless and they were flexible and accomodating in moving things through as fast as possible (we were replacing a totaled vehicle so we were dealing with insurance companies, rentals, etc and timing is everything). Overall, no pressure, no hassles... we are very comfortable doing business at York Ford; everyone there is professional and friendly. More