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McGovern Ford of Saugus

Saugus, MA

4.8
590 Reviews

1481 Broadway

Saugus, MA

01906

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Showing 590 reviews

March 23, 2010

$20,000 of body shop repair work done incorrectly - parts I was charged for were not actually replaced. 6 months later, I was hit by a red light runner, and the drivers seatbelt they were supposed to have re More

by hates_york_ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve (Bodyshop Manager) and Brad York - Owner., Paul Ferry
Apr 06, 2010 -

McGovern Ford of Saugus responded

York Ford attempts to satisfy all our customers. We would be happy to discuss your issues if you would like to recontact us.

March 23, 2010

Dealing with Vinny Gordon at YORK FORD was a very pleasant experience. He helped me reach a fair price on a great truck. He was right on top of everything and kept in touch with me through out my buy More

by timjohn716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Gordon
March 22, 2010

Our windshield wipers stopped working during the 10" rain storm and we needed to get them fixed and get to the airport within two hours. We stopped in at York and they immediately checked out the vehicle a More

by rick plummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
March 21, 2010

I would recommend York Ford to others' looing to purchase a Ford vehicle because they were straight forward, clear, helpful and friendly. ................................................................... More

by york ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Turner
March 17, 2010

I went into York ford knowing I wanted a new ford fusion. I had already been to one other dealership and was not impressed. I was met at York ford by salesman Vinnie Gordon. From the start he was a no non More

by Witchcity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonnie Gordon
March 16, 2010

We have a fleet of vehicles that occasionally need service work. Working these appointments into a construction schedule is never a problem with Christine involved. York's service department never hes More

by nelcorporation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
March 10, 2010

I was very pleased with the service I received from Vinny Gordon of York Ford...I have purchased a vehicle from York in the past and I was just as pleased then as I am once again...I shopped around for the b More

by lapeluso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Gordon
March 06, 2010

I find everyone at York Ford a pleasure to work with! They are knowledgable, friendly and take the time to explain whatever I have questions about. I would highly recommend York Ford to anyone intereste More

by Marla Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, Christine Morganelli
March 06, 2010

We found Vinnie to be a refreshing change from what we experienced in the past with other dealers . Vinnie was helpful , informative and most of all patient . he did not try to pressure us , but was gener More

by Barrymerluzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Gordon
March 04, 2010

Over the years, we have done several leases through York Over the years, we have done several leases through York Ford in Saugus. We've also had vehicles repaired/serviced there as well. Most recently we p More

by hk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Turner and probably many others
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