McGovern Ford of Saugus

I received a recall notice on my 2008 Ford Escape at the end of March. I called York Ford and set up an appointment to have my car serviced in early April. At this time, Mr.Singarella let me know that my t end of March. I called York Ford and set up an appointment to have my car serviced in early April. At this time, Mr.Singarella let me know that my transmission condensor would need to be replaced. I was concerned about finding an alternate means of transportation on the day of my scheduled appointment which was April 16th. I did not have an extended warranty on my vehicle which would have entitled me to a free rental. I spoke to Mr.York (the owner of York Ford)and explained my predicament. Mr.York graciously offered to pay the rental fee. My car was serviced on April 16th. The condensor was replaced and I was completely satisfied with my experience at York Ford. My husband and I plan to buy our next cars from this dealership. York Ford treated me as a valued customer and I plan to recommend York to my family and friends. More

Very professional and courteous staff in a modern clean and inviting showroom. I was dealt with fairly and respectfully and introduced to sales managers and owner. the salesman I worked with was experien and inviting showroom. I was dealt with fairly and respectfully and introduced to sales managers and owner. the salesman I worked with was experienced, knowledgeable, and was appreciative of my business and spent plenty of time with me. The entire purchasing process was a pleasant experience and I am very glad I selected this dealership to purchase a new car. More

Great! advised me of my Advantage balance, Rebate, and results of Alignment check. Alignment check was so minor that advice and concure not to make any changes.... Savings all around, and as frequesnt cus results of Alignment check. Alignment check was so minor that advice and concure not to make any changes.... Savings all around, and as frequesnt customer next oil change is FREE! Thanks for all the great ness in an hour! More

Family and friends have been buying cars and trucks from Brad York father when located in Revere,ma. HOWEVER this review is dedicated to the Service department Service coordinator Mr Jeff Perkins who takes Brad York father when located in Revere,ma. HOWEVER this review is dedicated to the Service department Service coordinator Mr Jeff Perkins who takes it to another level in making sure when in for service CAR IS CORRECT ALL THE WAY TO A COURTESY WASH. BRAD YORK AND FAMILY YOU HAVE IN ACE IN THE HOLE. JEFF YOU ARE THE BEST RESPECTFULLY Leoleo More

Bob Turner has been our "go-to" salesman for our last 4 - 5 cars. We thought we would not be able to stay within budget this year, but not only did he help stay within the budget, he found a beautiful comfor 5 cars. We thought we would not be able to stay within budget this year, but not only did he help stay within the budget, he found a beautiful comfortable car. He is straight forward, honest and tells us like it is. His experience, honesty and professionalism is appreciated. More

I had to make a decision about abandoning my 2001 Windstar, and purchasing a new vehicle. Brad York, the owner, introduced me to Phil Colwell. My wife and I were treated respectfully, not rushed, giv Windstar, and purchasing a new vehicle. Brad York, the owner, introduced me to Phil Colwell. My wife and I were treated respectfully, not rushed, given good explanations to all our questions. I was shown a vehicle that was two years old, very little mileage, and I concluded---a very good deal. It would have been in the dealership's interest to sell me a new car, I assume. But they gave me the deal that was best for me. While I was waiting, I observed the other customers being treated with courtesy, patience, and most of all, no pressure. I would enthusiastically recommend York Ford to any of my friends....clemens schoenebeck, Swampscott, MA More

The service that I received at York Ford in Saugus was friendly, thorough, fairly priced and clearly explained. I recently had another car service elsewhere so I am aware of current pricing and York Ford friendly, thorough, fairly priced and clearly explained. I recently had another car service elsewhere so I am aware of current pricing and York Ford is reasonably priced for the work received. Also, they truely want to know if you are not completely satisified - fortunately I am completely satisfied with the service. More

Your staff is and has done a fanatstic job. I have had many repairs done to my vehicles and they have all been done in a timely fashion always with a follow up call for both the estimate and final price a many repairs done to my vehicles and they have all been done in a timely fashion always with a follow up call for both the estimate and final price as well as a follow up call to assure I was pleased with the repair and service received. You really have the best service department in New England. I am sorry for not knowing Cesars last name but he has been excellent and very knowledgeable with regards to any problem I bring him. York truly has the best of the best. More

I do have to say that chrisine in the service dept. is by far the best you have I only will work with her. She does her job above and beyond. You are lucky to have her on your time. Phil was also great ve far the best you have I only will work with her. She does her job above and beyond. You are lucky to have her on your time. Phil was also great very freindly had all my paper work done as promised was very effiencient. Great with people. York Ford should be please to have two wonderful people working for them. Please I may have spelt the last named incorrect. My name is Angela Guarino Vilar and I purchased a 2010 Ford today with Phil. This is my Fifth Ford and I always do buis. with York. More

BROUGHT MY 2006 FUSION IN FOR ENGINE NOISE AFTER CONSULTING WITH KEN MARSHALL SEVICE MGR THEY RESCHELDULED ME FOR A FORD REP TO INSPECT FROM THAT POINT OF TIME THEY HAD IT INSPECTED ,ORDERED THE CONSULTING WITH KEN MARSHALL SEVICE MGR THEY RESCHELDULED ME FOR A FORD REP TO INSPECT FROM THAT POINT OF TIME THEY HAD IT INSPECTED ,ORDERED THE ENGINE ,REMOVE & REPLCED THE ENGINE WAS LESS THAN TWO WEEKS AND THEY GOT ME A RENTAL FOR 10 DAYS AND HAD ME BACK IN MY CAR FOR LESS THAN $150.00 INCLUDING THE DEDUCTABLE FOR FORD WITCH WAS $100.00 FOR ENIGINE .SO FOR EVERYONE WHO IS AFRAID OF THIS BEING THIER BIGGEST NIGHTMARE WHEN BUYING A CAR THEY MADE IT LIKE IT NEVER HAPPENED THANKS More