McGovern Ford of Saugus

I highly recommend purchasing your next vehicle from Jim Fauci at York Ford, even if you’re not in Massachusetts! I had been looking locally in the Delaware/ Philadelphia area for several months, working w Fauci at York Ford, even if you’re not in Massachusetts! I had been looking locally in the Delaware/ Philadelphia area for several months, working with dealers to find a specific vehicle with no luck. Taking a chance I called Jim Fauci who was over 300 miles away and things just clicked! Jim’s positive attitude and friendly service exceeded my expectations and his commitment and dedication to this unusual sale should be commended! Due to the distance between us and my busy schedule, Jim made himself available after work and even on his day off to make sure everything went smoothly! Jim and Cheryl assisted me in obtaining financing and completing all of the necessary paperwork, so within 2 days I was on a plane to Boston and within hours I was driving my vehicle to Fenway Park to see a Red Sox’s game! Truly an exceptional experience! More

Buyinb a good used car is usually a difficult, time-consuming, artificial and stressful chore. My experience with York Ford and Mr. Jim Fauci was, in contrast, exactly what I look for in a busines time-consuming, artificial and stressful chore. My experience with York Ford and Mr. Jim Fauci was, in contrast, exactly what I look for in a business transaction: honest, straightforward, highly unpressured, informative and fair. I was in the market for a clean, gently-used, sports sedan at a decent price, and in the end drove 85 miles from home to York Ford to buy the best example that I found (out of 14 cars test-driven overall). So far I am highly pleased with my choice, and would certainly recommend both the dealership and Mr. Fauci. More

It was a pleasure buying my F350 Dump truck at York Ford. The salesman Jim Fauci was the best. He is honest, friendly and easy to work with. I have known Jim for almost 20 years in the car business and he The salesman Jim Fauci was the best. He is honest, friendly and easy to work with. I have known Jim for almost 20 years in the car business and he is the reason I bought my truck at York Ford. Thank you again for a great buying experience. Pete Wells Presidents Landscape & Design More

Excellent service, great guy and all the othe sales guys that work there too are very nice. I feel like I know all of them. Very very happy and would recommend to everyone I know - besides I love my new v that work there too are very nice. I feel like I know all of them. Very very happy and would recommend to everyone I know - besides I love my new vehicle and will continue to buy a Ford Escape. Love it!!!!!!! More

I've been leasing trucks since the early 90's from Ford and when I moved back to MA in '93 I met Bob Turner at York Ford. I had some concerns with my out-of-state trade in but Bob made the transition as sm and when I moved back to MA in '93 I met Bob Turner at York Ford. I had some concerns with my out-of-state trade in but Bob made the transition as smooth as possible. Since then, I've aquired 3 more leases through York and Bob was always there to assist me. Bob's knowledge and skills as a sales person are by far the best. With aquiring my new 2011 Lariat, I was given many options and opportunities that fit my budget and Bob was very thorough with assisting me with them. I was also given a quick hands-on tutorial from another sales person with SYNC (even though he was tied up with another customer). Absolutely GREAT SERVICE at York Ford from all staff.... More

Jim is very friendly to work with and made the process very easy. I called Jim a couple of times after hours on his cell and he answered promptly. My overall sales experience was very good. I have gone ba very easy. I called Jim a couple of times after hours on his cell and he answered promptly. My overall sales experience was very good. I have gone back for some service questions and am not very satisfied with that part of the experience. More

I just went to York Ford and I'm a 30 year old professional woman who looks a bit younger. I was treated like Julia Roberts in the movie Pretty Woman when the attendents on Rodeo Drive refuse to w professional woman who looks a bit younger. I was treated like Julia Roberts in the movie Pretty Woman when the attendents on Rodeo Drive refuse to wait on her. I specifically wanted to test drive the 2009 Ford Taurus Limited as the internet posting was the reason I went to this dealership and the salesman REFUSED to take it out of the showroom. I asked about a Mercury Milan also listed on the website and was told that a salesman was driving it. I am disguisted at this dealership and walked out without testing driving any cars since I was told no cars on lot were in my price range ($15,000-$17,000)!!! More

Worst experience I have had at any dealership. Customer service is non-existent. When I dropped off my car I entered the service department where 4 employees took a good 2-3 minutes before even acknowledg service is non-existent. When I dropped off my car I entered the service department where 4 employees took a good 2-3 minutes before even acknowledging I was there. There were no other customers waiting. If you want to try and get an update on the progress of your repair...good luck. When you call this dealership you are bounced from voicemail box to voicemail box EVERY time you call. You never get a live person. Has to be the most frustrating customer service experience ever. More

Went in looking for a use car I saw on York Fords web site there price for a 2007 certified owned car was what I wanted to pay and with my Saturn trade in it made the deal even better. From the sales pe site there price for a 2007 certified owned car was what I wanted to pay and with my Saturn trade in it made the deal even better. From the sales person to the finance lady my experience was great. They went out of there way to explain all the paper work and charges to me. I would have no problem at all sending my friends there for a car. More

I found the salesman Mr. James Fauci to be very polite and profesional and he was very helpful with all questions.The price of the car that I purchesed was a very good price and I ame very happy with the and profesional and he was very helpful with all questions.The price of the car that I purchesed was a very good price and I ame very happy with the car and service that I received. I am 89 years old and have delt with other dealers and I have found York Ford of Saugus, Ma. to be one of the best. Sincerely, Saul Limardo More