McGovern Ford of Saugus
Saugus, MA
Filter Reviews by Keyword
By Type
Showing 590 reviews
Tim McGillicuddy is an above average sales man. He took the time to point out all my options until I decided to purchase my new 2014 Escape. It took me two months decide and Tim was always available to an the time to point out all my options until I decided to purchase my new 2014 Escape. It took me two months decide and Tim was always available to answer questions. He took a lot of time to assist me in my purchase and then to explain my new auto. Tim has also encourages you to come back if you have any questions or need to be re-instructed on anything in your auto. This is the third time he has assisted our family and we would not hesitate to recommend him to anyone. Cheryl Pereira was wonderful in doing all the paper work! She explained everything and made the process an easy one. I am very pleased with my purchase, and will always recommend Tim and York ford More
I have nothing but good things to say about York Ford's Sales, Service (2013 Ford C-Max) and especially Quicklane. Dave @ Quicklane is great to deal with. I am very specific about the service on m Ford's Sales, Service (2013 Ford C-Max) and especially Quicklane. Dave @ Quicklane is great to deal with. I am very specific about the service on my vehicles and Dave has always been very accommodating. I recently purchased 4 snow tires with rims and tpms sensor from Quicklane. Their pricing wasn't much more than online including freight. Since they still need to make a profit, I would rather give York my money than some of the other places I have been too. I have never have felt slighted or frustrated with York. More
We went in to look at a fiesta and we ended up buying a focus... Jim was amazing!!! I have am 27 years old and I have owned 7 cars,needless to say have been to quite a few dealerships. Honestly we had suc focus... Jim was amazing!!! I have am 27 years old and I have owned 7 cars,needless to say have been to quite a few dealerships. Honestly we had such a good time, we were not pressured and him really took the time to find us just what we needed! Let's just say we let another dealership and went there because the other dealer didn't treat us with any respect. I would tell anyone looking to buy a new car to go to York simply because it was completely hustle free and every employee was so nice!!! When we picked up the car the next day I had my dog With us and Jim had cookies for him... How awesome is that!!! Thank you again we will be back the next time we need a new car!!! More
I gave the rating above because I had a great experience leasing my Ford Escape at York Ford. Jim Fauci was great to work with and helped me with every step along the way. I will definitely recommend this leasing my Ford Escape at York Ford. Jim Fauci was great to work with and helped me with every step along the way. I will definitely recommend this dealership to family and friends. More
Great experience. Jim Fauci is a gentlemen. He made sure everything was quick and painless. He also let my 18 month old daughter use his desk as a coloring book! (Sorry for the little fingerprints on the Sh everything was quick and painless. He also let my 18 month old daughter use his desk as a coloring book! (Sorry for the little fingerprints on the Shelby). Couldn't ask for more. I would buy here again and would certainly recommend Jim. More
I recently purchased a 2014 Ford Fusion from York Ford. My experience with Jim Fauci was a great one. He went out of his way to make my buying experience pleasurable. He searched and searched to find exact My experience with Jim Fauci was a great one. He went out of his way to make my buying experience pleasurable. He searched and searched to find exactly what I wanted. I would highly recommend buying a vehicle from Jim Fauci. He is extremely informative and really cares about his customers. If you are in the market for a new/used Ford....I encourage you to seek out Jim Fauci. His corny jokes aside, you won't be sorry! Tell him "happychik" sent you. More
I recently purchased a vehicle from York Ford with help from Jim Fauci. My experience was fantastic. Jim helped me find the perfect price to suit my budget, while also matching me up with the right vehicle from Jim Fauci. My experience was fantastic. Jim helped me find the perfect price to suit my budget, while also matching me up with the right vehicle to suit my individual needs. I absolutely recommend York Ford to those looking for a new or used car. Thank you Jim!! More
I was in the market for a new car and finally made the decision to go with the 2013 Ford Escape based on reviews and a few personal experiences with the newly remodeled vehicle. I originally went to anot decision to go with the 2013 Ford Escape based on reviews and a few personal experiences with the newly remodeled vehicle. I originally went to another dealership before coming to York and was not satisfied with the customer experience. I went into the dealership to get a feel for the options and what they had in inventory, but after I left that day, I was called at least 5 times in one week by their salesman to see when I was coming back. I eventually decided on the car I wanted and went in to determine pricing and options, and the particular employee did not even remember my name and asked me to come back later. Needless to say, I did not return. After that experience I waited a few weeks and went to York Ford where I found that the staff was helpful, not pushy, and genuinely interested in finding me what I was looking for. I met with Jim and he was very helpful and informed about the buying process and the Escape that I had my eyes set on. After one meeting I knew exactly what to expect with my trade-in and purchase of the new car. They made the process extremely easy and kept my informed every step of the way. When it came time to pick up the car, I was given an overview of the car's features and the Sync system which I found extremely helpful since it was completely new to me. Overall my experience with York Ford was great and would definitely recommend it to anyone who is looking for a Ford vehicle and more importantly, a good customer experience. More