McGovern Ford of Saugus
Saugus, MA
Filter Reviews by Keyword
By Type
Showing 590 reviews
Great experience We recently purchased a used C-Max Hybrid from York Ford in Saugus, MA. We live in Framingham, which is about an hour away, but we found that they had We recently purchased a used C-Max Hybrid from York Ford in Saugus, MA. We live in Framingham, which is about an hour away, but we found that they had a vehicle with everything we wanted on the internet, so we made a visit. The website had a comprehensive set of pictures that showed that it had the features we wanted and that it was in good condition. I contacted the dealership and got a call right away from Jim Fauci. He confirmed that it was available and so we arranged an appointment. Upon arrival we saw that Jim had brought the car up front and he was very helpful in showing us the car and taking us for a test drive. Jim was very kind and considerate of my two daughters, ages 8 and 10, that had come with me to see the car and he did not pressure me or try to talk me into anything. We negotiated a fair price for the car and my trade in and completed the purchase. I have no reservations recommending York Ford or Jim Fauci to others and will shop there again in the future. More
Lease Very easy end of lease, renewing lease. Jim is great to work with and makes sure that the customer is satisfied from start to finish. Very easy end of lease, renewing lease. Jim is great to work with and makes sure that the customer is satisfied from start to finish. More
Jim Fauci Jim did a great job assisting my wife and I finding the exact vehicle we wanted and not settling. He never pushed, just concered himself with finding Jim did a great job assisting my wife and I finding the exact vehicle we wanted and not settling. He never pushed, just concered himself with finding the vehicle that suited out needs which is exactly what we were looking for. He was very patient and was always in a good mood, definitly will recommend all that I know to go see Jim at York Ford! More
York Ford I have been searching for months for the right car and deal on a 2014 Ford Shelby GT500. I live in Long Island, New York and York Ford in Saugus, MA i I have been searching for months for the right car and deal on a 2014 Ford Shelby GT500. I live in Long Island, New York and York Ford in Saugus, MA is a good 230 miles away from me, which is about a 4 hour ride. I searched every dealer from within a few miles away, and up to 250 miles away and as soon as I saw York Fords listing of their black 2014 Shelby GT500, optioned out EXACTLY as I would have ordered it from the factory myself, AND with an internet price that was already below sticker, I had to give them a call, even though I had already put down a deposit with another dealership for a similar car. When I called, Jim Fauci picked up the phone, (who's desk happened to be right next to the Shelby). Within 20 minutes, we struck a deal, and I placed a deposit with them for the car and had to ask for my deposit back from the other dealership. As soon as I started talking with Jim, I immediately got a great impression of him and what dealing with him for the next couple of weeks to purchase my car was going to be like. He is BY FAR, the friendliest and most personable salesman I have ever spoken to! Jim kept me in the loop throughout the whole purchasing process, which was a bit more complicated than your average car purchase since I'm from out of state and neither of our states allow for temporary tags. It was a 2 week journey of overnighting paperwork back and forth, bringing in my trade in for them to check out, registering and insuring the car before pick up, etc. Jim kept me in the loop the entire time. He literally texted AND called me nearly every single day of those 2 weeks to keep me informed of the progress and what the next step was going to require. Not once during that 2 week process did Jim ever loose interest or his warmth, friendliness, and great sense of humor, and believe me, the process wasn't quick or easy for him. He worked his tail off to get me in that Shelby as fast as possible. This whole experience could of potentially been a nightmare with a lesser dealership or a lesser salesman. Jim Fauci was such a pleasure to work with, I was honestly a bit choked up when it was all over and the time came to pick up my car. Cheryl also worked very hard to get the loan sorted out in a timely manner and herself was extremely friendly, pleasant, warm and motherly (haha). Jim, Cheryl and the whole York Ford staff made me feel so comfortable and so welcomed, I felt like I knew these guys for years while I just met them. Never have I experienced such a level of friendliness, enthusiasm and professionalism from a salesman or dealership ever before. If I could rate my experience with them higher than "completely satisfied," I would. I just wish I lived closer to York Ford so I would be able to deal with them for my future car needs. So to conclude, Jim Fauci and the entire York Ford team get my absolute highest praise and recommendation I could possibly give. On a scale of 1 to 10, I give Jim and the entire York Ford team an 11. I couldn't recommend them more highly. If your in the market for a Ford, I would HIGHLY encourage you to pay a visit to York Ford. Even if they aren't your most local dealer, the treatment and warmth you will receive is definitely worth the extended trip. Jim, Cheryl and the rest of the York Ford team, thank you for the most enjoyable and exciting car buying experience I have ever had! I absolutely love my new 2014 Shelby GT500! I wish you all the best! -Mario More
Experience Jim understood what I wanted and delivered everything I asked for in a very positive experience. I have already recommended them to another friend. Jim understood what I wanted and delivered everything I asked for in a very positive experience. I have already recommended them to another friend. Todd More
Financing My son recently purchased a new truck and I was very impressed with everyone he was dealing with, but I would say the most helpful person was Cheryl P My son recently purchased a new truck and I was very impressed with everyone he was dealing with, but I would say the most helpful person was Cheryl Pereira. I went back one month later, today and purchased a new ford for myself. Getting financed was a little challenging for me and Cheryl not only secured financing for me but she was able to get me a unbelievable rate. I will let everyone know of my good experience with York Ford. More
york ford Jim Fauci and Chery pereira were fantastic to work with no pressure ,o hassle toatly transparent financincingand expalnation of the car was great Th Jim Fauci and Chery pereira were fantastic to work with no pressure ,o hassle toatly transparent financincingand expalnation of the car was great This is a rare find in the car business I purchased a new 2014 escape titanium quality product I will recomend york jim and Cherlyl to friends and family More
Dealer Review for Jim Jim was very helpful and friendly with helping me find my first new car. Jim gave me all the information that I needed to know. Jim was very helpful and friendly with helping me find my first new car. Jim gave me all the information that I needed to know. More
Excellent service! Jim fauci was excellent and kept his word! I'm very satisfied with the service I received. If you're looking for a car I would recommend going to York Jim fauci was excellent and kept his word! I'm very satisfied with the service I received. If you're looking for a car I would recommend going to York Ford and ask for Jim fauci you won't be disappointed! I love my 2014 Ford Fusion! More
Good Experience I was looking for a specific used vehicle for the last 2 months and finally found what I was looking for at York Ford in Saugus Ma. Found the vehicle I was looking for a specific used vehicle for the last 2 months and finally found what I was looking for at York Ford in Saugus Ma. Found the vehicle on line, call the dealership and spoke with Jim Fauci (great salesman) made an appointment, went down and found what I was looking for. Jim Fauci and Tony Antinelli the finance manager two great guys to see when your looking for a car to buy/lease at York Ford, No pressure, no stress, no hassel they will treat you right. Definitely will recommend York Ford of Saugus Ma to friends and family. Donna Marie 4-14-14 More