McGovern Ford of Saugus
Saugus, MA
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Need a car? Go talk to Jim! Jim has an incredible way of making you feel like a friend the moment you walk in the door. His easy going approach makes you feel comfortable every s Jim has an incredible way of making you feel like a friend the moment you walk in the door. His easy going approach makes you feel comfortable every step of the way. We went to a LOT of dealerships before we heard about Jim - trust the reviews!! He's great! His customer service is top notch. He waited for us after closing the night we were picking up the car because we were stuck in traffic - and he even set up our Sync for us!! 6 months later we stopped by when in the area and Jim not only remembered us, he remembered our names! Impressive! He'll be getting our business again!! More
"If the phone don"t ring, its Jim!" I went to York Ford to test drive a Ford Escape and knew I would not be purchasing a car that day. I met Jim Fauci when I walked into York Ford and to I went to York Ford to test drive a Ford Escape and knew I would not be purchasing a car that day. I met Jim Fauci when I walked into York Ford and told him I didn't want to be hassled or pressured. He was the exact opposite. Jim was outgoing, took the time to show me the car, test drove it with me, and answered all my questions, even though I had told him I was not even sure if I would end up buying a Ford. I was worried that I would be hassled by email and phone, but Jim quoted the country song title, "If The Phone Don't Ring, Its Me. True to his word, Jim did not call or email me. Two months later, I was back at Ford and bought my car. Jim went out of his way to find the exact 2014 Ford Escape - ruby red - with the accessories I wanted. He answered my texts and calls quickly and over the several days it took me to sell my car and finalize the financing, he was always available. Jim is unlike any car salesman I have ever met. He even set up my Sync! Jim is a wonderful guy and I would recommend him to everyone buying a Ford. More
A Great Buying Experience Roberto was very professional and great to work with. Very knowledgeable and helpful. I felt confident I received the best possible pricing. Tony i Roberto was very professional and great to work with. Very knowledgeable and helpful. I felt confident I received the best possible pricing. Tony in Finance was also very professional and easy to work with. Couldn't be happier with my experience and purchase and especially happy that they are very close to where I live for convenient servicing. More
Above and Beyond Jim was great! The whole experience was like working with a friend. He made the process stress-free and at no point did I have that unsure feeling t Jim was great! The whole experience was like working with a friend. He made the process stress-free and at no point did I have that unsure feeling that typically comes with buying a car. I have and will continue to spread the word about Jim and the York Dealership! More
2014 Ford Escape Lease Renewal Jim got me a great deal when my lease expired, less than what I was paying and locked me into the "early bird" special. First time renewing but Jim w Jim got me a great deal when my lease expired, less than what I was paying and locked me into the "early bird" special. First time renewing but Jim was quite friendly, explained everything and was very accommodating in getting it all finished within a few days -- my dad is convinced to use his services in the near future -- highly recommended and goes above and beyond to get it done! More
Helped when my schedule was hectic I had the unfortunate experience of having to purchase a new vehicle at the same time my new born twin sons, and their mother, were getting discharged I had the unfortunate experience of having to purchase a new vehicle at the same time my new born twin sons, and their mother, were getting discharged from the hospital. Jim Fauci, and everyone I worked with, was extremely helpful in working around my schedule to make sure I could pick up the car in time to get to the hospital. They took care of everything for me and every aspect of purchasing the vehicle went smoothly and in a timely manner. More
Stress free car buying experience at York Ford Jim Fauci was phenomenal to work with, I couldn't ask for a better experience. He made it all so easy for me. I would highly recommend him. Thanks Ji Jim Fauci was phenomenal to work with, I couldn't ask for a better experience. He made it all so easy for me. I would highly recommend him. Thanks Jim! More
Great Experience Great Job. I would recommend this dealership to anyone.They took a trying experience and turned into one of my easiest decisions. The decision to leas Great Job. I would recommend this dealership to anyone.They took a trying experience and turned into one of my easiest decisions. The decision to lease a car here was a no brainer after interacting with the sales staff. More
For Ford! Best ever. Our experience at York Ford was the greatest! We've been to other dealerships and have not received the same attention, support, and patience. I have Our experience at York Ford was the greatest! We've been to other dealerships and have not received the same attention, support, and patience. I have already recommended the dealership to several other people and will continue to recommend to York Ford! Mr. Fauci could not have been more helpful during this process and I love my new car!! More
Leasing new Fusion Lease ran out on the old Fusion, so went in to get a new one. Jim Fauci handled all the details and my wife got the car she wanted at the price she wa Lease ran out on the old Fusion, so went in to get a new one. Jim Fauci handled all the details and my wife got the car she wanted at the price she wanted. I also bought a new Taurus at the same dealership last January and received great customer service. Excellent dealership and excellent staff. More