McGovern Ford of Saugus

Above and Beyond Jim was great! The whole experience was like working with a friend. He made the process stress-free and at no point did I have that unsure feeling t Jim was great! The whole experience was like working with a friend. He made the process stress-free and at no point did I have that unsure feeling that typically comes with buying a car. I have and will continue to spread the word about Jim and the York Dealership! More

2014 Ford Escape Lease Renewal Jim got me a great deal when my lease expired, less than what I was paying and locked me into the "early bird" special. First time renewing but Jim w Jim got me a great deal when my lease expired, less than what I was paying and locked me into the "early bird" special. First time renewing but Jim was quite friendly, explained everything and was very accommodating in getting it all finished within a few days -- my dad is convinced to use his services in the near future -- highly recommended and goes above and beyond to get it done! More

Helped when my schedule was hectic I had the unfortunate experience of having to purchase a new vehicle at the same time my new born twin sons, and their mother, were getting discharged I had the unfortunate experience of having to purchase a new vehicle at the same time my new born twin sons, and their mother, were getting discharged from the hospital. Jim Fauci, and everyone I worked with, was extremely helpful in working around my schedule to make sure I could pick up the car in time to get to the hospital. They took care of everything for me and every aspect of purchasing the vehicle went smoothly and in a timely manner. More

Stress free car buying experience at York Ford Jim Fauci was phenomenal to work with, I couldn't ask for a better experience. He made it all so easy for me. I would highly recommend him. Thanks Ji Jim Fauci was phenomenal to work with, I couldn't ask for a better experience. He made it all so easy for me. I would highly recommend him. Thanks Jim! More

Great Experience Great Job. I would recommend this dealership to anyone.They took a trying experience and turned into one of my easiest decisions. The decision to leas Great Job. I would recommend this dealership to anyone.They took a trying experience and turned into one of my easiest decisions. The decision to lease a car here was a no brainer after interacting with the sales staff. More

For Ford! Best ever. Our experience at York Ford was the greatest! We've been to other dealerships and have not received the same attention, support, and patience. I have Our experience at York Ford was the greatest! We've been to other dealerships and have not received the same attention, support, and patience. I have already recommended the dealership to several other people and will continue to recommend to York Ford! Mr. Fauci could not have been more helpful during this process and I love my new car!! More

Leasing new Fusion Lease ran out on the old Fusion, so went in to get a new one. Jim Fauci handled all the details and my wife got the car she wanted at the price she wa Lease ran out on the old Fusion, so went in to get a new one. Jim Fauci handled all the details and my wife got the car she wanted at the price she wanted. I also bought a new Taurus at the same dealership last January and received great customer service. Excellent dealership and excellent staff. More

Buying a car made easy. I went to York Ford to look at a used Mustang on the lot and Jim Fauci came out and introduced himself and asked if I wanted him to get the keys and l I went to York Ford to look at a used Mustang on the lot and Jim Fauci came out and introduced himself and asked if I wanted him to get the keys and look at the car a little closer and I agreed. We sat in the car and talked about the car and other stuff but never pressured me to buy it or go inside and sit down and talk numbers. It was a pleasure I could do this at my own pace. When I was satified with what I saw he said to come by and drive it sometime. I went back about two weeks later and the car was still there and I sat with Jim and we agreed on a price and I bought the car. Again no pressure and it was easy. The mangement staff I talked with were also easy to talk to and never pressured me to buy the car. Thanks Jim and management team. More

The Light at the End of the Car Buying Tunnel!! I have been looking at cars for about 6 months now and have been to countless dealerships. I even put a deposit down on a car that I later asked for I have been looking at cars for about 6 months now and have been to countless dealerships. I even put a deposit down on a car that I later asked for back when I realized I had been duped, so I was pretty bitter and pretty gun-shy! I had decided that I wanted a Ford C-Max and decided to give York Ford a second chance (I had previously been there, but had not really known what I was looking for…) I was greeted very professionally by Roberto who listened to what I wanted and then showed me the exact car that I wanted (exact color and everything!) He did not try to upsell me or pressure me… He did not promise me the world or ask what I wanted my monthly payments to be (I don't like that!) He simply showed it to me, talked with me about it and then connected me with Cheryl and let her handle her part of the process: the finance part of it. The two of them worked very well with one another and allowed each other to do their jobs, rather than making promises that the other would then have to keep. I had previously been offered an 8.65% interest rate at another dealer which I new was ridiculous, but it made me nervous… Not only did Cheryl do better than that, she got me approved through Ford Financing with a better warranty, no interest and lower monthly payments than what I had previously decided I could manage!! This is the first new car I have ever purchased and the professionalism and assistance and lack of typical salesperson tactics that I received from Roberto and Cheryl made it much better than I was starting to think was possible! Thank you so much, both of you!! More

Thank you! This dealership was wonderful I just want to say this was my first experience purchasing a new car and it was wonderful! From the moment I walked into the dealership I met Jim f I just want to say this was my first experience purchasing a new car and it was wonderful! From the moment I walked into the dealership I met Jim flossing and he was phenomenal!! He was very knowledgeable about Ford cars and helped me figure out which one would be best for me. I chose the Ford escape . He was extremely patient very friendly explaining the differences in the amenities on my car. My car needed special accommodations due to the fact that I am disabled. He went above and beyond and even came in on his day off to go down to get my car from the place the accommodations were made and picked it up so I could have it as soon as possible. I was overall extremely happy with the excellent service I received from both Jim Fauci and York Ford Sagus! I would recommend this dealership to everybody I know. Thank you for a wonderful experience!! More