McGovern Ford of Saugus

Leasing new Fusion Lease ran out on the old Fusion, so went in to get a new one. Jim Fauci handled all the details and my wife got the car she wanted at the price she wa Lease ran out on the old Fusion, so went in to get a new one. Jim Fauci handled all the details and my wife got the car she wanted at the price she wanted. I also bought a new Taurus at the same dealership last January and received great customer service. Excellent dealership and excellent staff. More

Buying a car made easy. I went to York Ford to look at a used Mustang on the lot and Jim Fauci came out and introduced himself and asked if I wanted him to get the keys and l I went to York Ford to look at a used Mustang on the lot and Jim Fauci came out and introduced himself and asked if I wanted him to get the keys and look at the car a little closer and I agreed. We sat in the car and talked about the car and other stuff but never pressured me to buy it or go inside and sit down and talk numbers. It was a pleasure I could do this at my own pace. When I was satified with what I saw he said to come by and drive it sometime. I went back about two weeks later and the car was still there and I sat with Jim and we agreed on a price and I bought the car. Again no pressure and it was easy. The mangement staff I talked with were also easy to talk to and never pressured me to buy the car. Thanks Jim and management team. More

The Light at the End of the Car Buying Tunnel!! I have been looking at cars for about 6 months now and have been to countless dealerships. I even put a deposit down on a car that I later asked for I have been looking at cars for about 6 months now and have been to countless dealerships. I even put a deposit down on a car that I later asked for back when I realized I had been duped, so I was pretty bitter and pretty gun-shy! I had decided that I wanted a Ford C-Max and decided to give York Ford a second chance (I had previously been there, but had not really known what I was looking for…) I was greeted very professionally by Roberto who listened to what I wanted and then showed me the exact car that I wanted (exact color and everything!) He did not try to upsell me or pressure me… He did not promise me the world or ask what I wanted my monthly payments to be (I don't like that!) He simply showed it to me, talked with me about it and then connected me with Cheryl and let her handle her part of the process: the finance part of it. The two of them worked very well with one another and allowed each other to do their jobs, rather than making promises that the other would then have to keep. I had previously been offered an 8.65% interest rate at another dealer which I new was ridiculous, but it made me nervous… Not only did Cheryl do better than that, she got me approved through Ford Financing with a better warranty, no interest and lower monthly payments than what I had previously decided I could manage!! This is the first new car I have ever purchased and the professionalism and assistance and lack of typical salesperson tactics that I received from Roberto and Cheryl made it much better than I was starting to think was possible! Thank you so much, both of you!! More

Thank you! This dealership was wonderful I just want to say this was my first experience purchasing a new car and it was wonderful! From the moment I walked into the dealership I met Jim f I just want to say this was my first experience purchasing a new car and it was wonderful! From the moment I walked into the dealership I met Jim flossing and he was phenomenal!! He was very knowledgeable about Ford cars and helped me figure out which one would be best for me. I chose the Ford escape . He was extremely patient very friendly explaining the differences in the amenities on my car. My car needed special accommodations due to the fact that I am disabled. He went above and beyond and even came in on his day off to go down to get my car from the place the accommodations were made and picked it up so I could have it as soon as possible. I was overall extremely happy with the excellent service I received from both Jim Fauci and York Ford Sagus! I would recommend this dealership to everybody I know. Thank you for a wonderful experience!! More

Great experience!! I was looking to trade in my 2010 Ford Escape for a newer one. I have been very pleased with my Escape. I walked into York Ford and was greeted by Rob I was looking to trade in my 2010 Ford Escape for a newer one. I have been very pleased with my Escape. I walked into York Ford and was greeted by Roberto Cutone. He was very professional. He never once made me feel pressured to buy a car. He made the transaction so smooth it was an absolute pleasure doing business with him and I would highly recommend him to any of my friends. Cheryl was awesome too. The whole experience was excellent. I love my 2014 Ford Escape! More

Nice Service I got a Ford Escape S today. The customer service over there is really nice and very professional. Jim is the one who helped me with finding the right I got a Ford Escape S today. The customer service over there is really nice and very professional. Jim is the one who helped me with finding the right car. We set up a couple meetings at a train station rather than in his office because he thinks it would be easy for me to commute. In addition, the price is fair enough to accept. I will recommend my friends to there. More

An Amazing and Wonderful Experience! Very Professional, friendly and knowledgeable. A great experience. I couldn't be happier or more pleased. Jim and Brad York went through my options, a Very Professional, friendly and knowledgeable. A great experience. I couldn't be happier or more pleased. Jim and Brad York went through my options, available vehicles including advantages of each, pricing in an easy to understand fashion. Car was delivered on time in perfect condition. Post delivery, Jim spent a great deal of time carefully going through the myriad of systems and controls which allowed me to drive away with confidence. The Fusion Energi is performing beyond my expectations even after just a few days. Jim has followed up on several occasions to ensure that I don't have any questions or need any assistance with any of the systems or controls. I would highly recommend York Ford to anyone who is thinking of buying or leasing a vehicle new or used. The entire staff is a pleasure to work with! More

customer I saw vehicle on internet call number after hours first thing next morning jim called I made an appointment for that night jim was very helpful with m I saw vehicle on internet call number after hours first thing next morning jim called I made an appointment for that night jim was very helpful with my questions he ddd not pressure me at all he hooked me up with mr. Antonelli to get a loan and he was a big help also he found me a great rate that I could afford! Thank you.the whole process was quick and painless, the only disappointment was not getting a full tank of gas! Other than that I will be recommending Jim Fauci at york ford to all my friends.. More

DEALERSHIP EXPERIENCE I have been a Ford customer since 2007 where I bought a certified used Taurus. I have had wonderful experience with service and now I am recently lea I have been a Ford customer since 2007 where I bought a certified used Taurus. I have had wonderful experience with service and now I am recently leasing a 2014 Escape. The Sales person Kemp and the Finance Manager Cheryl were very helpful and pleasant to work with. More

Recently purchased Ford Mustang I recently purchased a 2012 mustang at the York Ford in the Saugus MA dealership. This was with out a doubt the best dealership I Have ever walked I recently purchased a 2012 mustang at the York Ford in the Saugus MA dealership. This was with out a doubt the best dealership I Have ever walked into. I called an talked to Jim Fauci, Set up a time to look at the cars, went there and new I wanted a car from them just by how genuine Jim Fauci was on the phone. Absolutley zero pressure to buy, he just wanted to find the best deal for what I was looking for. I went to look at a 2011 car and he got me a 2012 for a better price. Jim was also knowledgeable about the product and was very easy to work with. I would highly recommend going to York if you are looking to buy a car, Ask for Jim Fauci and he will get you the car you want and make it as easy as possible. More