McGovern Ford of Saugus

So Happy! Thanks to Jim Fauci for all his help! We ran into a few issues, but he was always quick to keep my update to date and help resolve(even came in on his Thanks to Jim Fauci for all his help! We ran into a few issues, but he was always quick to keep my update to date and help resolve(even came in on his day off to help). Thank you again, I love my new car! More

Big Al & Sandra G Jim Fauci & Bobby Rios were great in helping me to purchase my brand new Ford Transit. They were professional and were able to answer all my question Jim Fauci & Bobby Rios were great in helping me to purchase my brand new Ford Transit. They were professional and were able to answer all my questions. At first I was thinking of purchasing a used SUV but decided the Transit was affordable and a good investment. More

Repair and Service Department Poor Service charged me $115 to read check engine light code. I could have brought it to an Auto Zone and had it read for FREEEEEE. I had recalls take Poor Service charged me $115 to read check engine light code. I could have brought it to an Auto Zone and had it read for FREEEEEE. I had recalls taken car of and after driving my car for few days the check engine light came on. I brought it to them thinking it was another recall. They told me it was a purge valve and that it was under warranty. No money out of pocket. I scheduled an appointment, brought my car back and received a phone call later that the repair was going to cost me 350$. I did not want to proceed with the repair but they charged me 115$ for a diagnostic fee. Horrible customer relationship. Treated me as if I did not matter to them. Did not offer any incentives for me to have my repair done at their facility. I will not recommend this repair shop to any customers. More

My Experience with York Ford Jim was excellent salesman was not pushy. We felt we got a great deal, was treated special. I am sure he treats everyone like that. Jim was excellent salesman was not pushy. We felt we got a great deal, was treated special. I am sure he treats everyone like that. More

Overall Great Expirience Joe and Anthony were a great help to me. They listened to what I needed, and helped me find I car I wanted! Made me feel like my purchase mattered. Joe and Anthony were a great help to me. They listened to what I needed, and helped me find I car I wanted! Made me feel like my purchase mattered. More

Good experience We went to another local Ford dealer which offered a similar deal but it was too short on the offer for our trade. York gave us the amount we were lo We went to another local Ford dealer which offered a similar deal but it was too short on the offer for our trade. York gave us the amount we were looking for and the sales team was very friendly. More

Excellent experience for purchasing first car out of state. Jim and Dave very friendly and easy to deal with. Made experience very simple and easy. Will be looking to do business again on next purchase. Thanks Jim and Dave very friendly and easy to deal with. Made experience very simple and easy. Will be looking to do business again on next purchase. Thanks so much!!! More

excellent experience jim fauci was very helpful. he took the time to hear our needs and he found us what we wanted not like other places that just want to make more money. jim fauci was very helpful. he took the time to hear our needs and he found us what we wanted not like other places that just want to make more money. It was a friendly experience and that made it enjoyable and pressure free. thanks Jim the mini's More

Excellent!! I traded in my car and bought an used Ford Explorer at York Ford, it was really an excellent memory! I worked with Jim Fauci who was very responsible I traded in my car and bought an used Ford Explorer at York Ford, it was really an excellent memory! I worked with Jim Fauci who was very responsible and friendly. I will recommend Jim to anybody who want to find an ideal car with a straight deal! More

Great Salesman Great service, very helpful! We went in the lease a vehicle. Vinny helped us every step of the way, made this an easy experience. One of the nicest gu Great service, very helpful! We went in the lease a vehicle. Vinny helped us every step of the way, made this an easy experience. One of the nicest guys we have ever met and we will send friends and family to him also. More