McGovern Ford of Saugus

Awesome Experience I recently went to York Ford because my lease was coming to an end. I met with Jim Fauci whom I have worked with for my prior 2 leases with York Ford I recently went to York Ford because my lease was coming to an end. I met with Jim Fauci whom I have worked with for my prior 2 leases with York Ford. He is an excellent salesman and made the experience enjoyable. He went out of his way to help and answer all my questions. I would highly recommend going to Jim Fauci and the people at York Ford!! He makes the car buying/leasing process very easy!! More

A great car buying experience - Jim Fauci is the man!" I just purchased a Certified Ford Explorer from Jim Fauci at York Ford, and the overall experience was fantastic. Jim is very personable and very low- I just purchased a Certified Ford Explorer from Jim Fauci at York Ford, and the overall experience was fantastic. Jim is very personable and very low-key, and we were able to finalize on a deal very quickly and easily. Overall it was a very stress-free car buying experience. And I found that York's prices on used Ford Certified vehicles was the best in the area, not to mention that their inventory has only the best used cars with the options you really need/want. I also got a very good price on my trade-in. I'd definitely recommend York Ford, and specifically Jim Fauci, to anyone looking to buy a new or used Ford. More

SIMPLY FANTASTIC - JIM FAUCI ROCKS I was recently involved in a car accident leaving my car totaled. My intention was to find a new car fairly quick, because I always dread the 'car buy I was recently involved in a car accident leaving my car totaled. My intention was to find a new car fairly quick, because I always dread the 'car buying experience'. I arrived at York ford and was instantly attracted to a beautiful Ford Fusion basking in the sunlight. Upon entry inside the homey dealership doors. I was humbly met by the KING of Ford, Jim Fauci. He never once made me feel like I was about to sign my life over to Ford, haha. I felt as if I was working alongside a life long friend. He made the 'car buying process' actually fun. Yes I said it, actually fun'. I would recommend York Ford to EVERYONE. Jim will take great care of you and he will make it his passion to get you into the car of your dreams! Thank you again to all of York Ford and especially to Jim! Keep on rocking! -Brendan De Lucia More

Jim Fauci is the BEST! I recently purchased a car from Jim Fauci. He is an excellent salesman and made the experience enjoyable. He went out of his way to help and answer a I recently purchased a car from Jim Fauci. He is an excellent salesman and made the experience enjoyable. He went out of his way to help and answer all my questions. I would highly recommend going to Jim Fauci. More

Jim Fauci is the Best! Jim Fauci was an excellent car salesman. He really took the time to get to know my mother and I, and helped me buy my first car back in June. He was Jim Fauci was an excellent car salesman. He really took the time to get to know my mother and I, and helped me buy my first car back in June. He was so kind and knowledgeable, I love my 2012 Ford Escape! More

leased a 2016 ford edge. Was time to turn in our leased escape for a new one.Met with Lease Mgr. Jim Fauci. We wanted something larger so Jim suggested an edge. Took us for a Was time to turn in our leased escape for a new one.Met with Lease Mgr. Jim Fauci. We wanted something larger so Jim suggested an edge. Took us for a demo ride,showed us all the features.Stated there were some good rebates on a 2016. We told what we wanted and they located one for us.Within four days we were in the new car.Great Job. More

Great experience We recently purchased a Ford Expedition el from Jim fauci at York Ford. He and the other sales rep Nicole Hayes were excellent. No stone was left untu We recently purchased a Ford Expedition el from Jim fauci at York Ford. He and the other sales rep Nicole Hayes were excellent. No stone was left unturned and every detail was taken care of. They were both personable, flexible, patience, honest and kind. I would definitely shop there again. More

Two Thumbs up for York Ford From the test drive to the final sale this was a great experience. The entire sales team was a pleasure to work with especially Jim Fauci. I would h From the test drive to the final sale this was a great experience. The entire sales team was a pleasure to work with especially Jim Fauci. I would highly recommend this dealership to others, in fact I already have! Thank you York Ford for a stress free car shopping experience with a positive outcome. I absolutely love my Ford Escape! More

Couldn't come to terms on a sale but that wasn't enough Would rather not mention the name of the sales agent because I'm sure these ratings have an impact on his livelihood and recognize that selling me a c Would rather not mention the name of the sales agent because I'm sure these ratings have an impact on his livelihood and recognize that selling me a car is not comparable to what he has at stake. I reached out to the dealership interested in a used vehicle, it took several phone calls and texts just to confirm that the car was still available. Fine, understandable. When I went in to see the vehicle, the associate I had spoken with was busy with another customer. Completely understandable considering I’d given him a couple hour window of when I would come in. That said, there were other agents who could have come forward to help or at least accompanied me on a test drive. Once the associate finally got around to us, we spent a good 15 minutes inputting my personal information into their dealership rolodex. All information ultimately that could have been taken from my driver’s license that they had already scanned for my test drive. Irritating, but still falls under the motions of car buying. After our test drive I mention that the tires are about ¾ worn on the truck and will likely have to be replaced in the next 12 to 18 months. Just a simple comment I hoped would drive some leverage in negotiation and the agent agreed the tread was low. My trade is an older vehicle I had bought from auction and I was aware Carfax suggests it likely had its odometer rolled. When we got down to talking numbers, they offered me $300 for my trade and weren’t willing to move more than $500 on the purchase price of the new vehicle. They took every opportunity to tell me what a favor they were doing me by offering to put new tires on the car- a cost far lower to them than the $1000 it would cost me, retail). I understand the risk to a dealership of taking on a TMU vehicle but there are parts on my truck that exceed the value of what they were willing to offer me. It was clear to me at that point that a deal wasn’t going to happen but the agent insisted on going back to his manager. Ultimately I walked out but I almost blame myself for not having left sooner. They came down by $100 increments when we were off thousands on both the trade and the purchase price. Still, this is the nature of car shopping and I thought we were done. I later got a text from the agent telling me what a bad buy I made on my truck and today received a letter in the mail. Unfortunately it wasn’t quite as simple as thanks for coming in. It included a print out of his perfect rating on Dealer Rater and a highlighted review from the customer he says he was helping when I came in. It also included another copy of my Carfax report highlighting my odometer issue and the price I paid for my truck, based on the tax he read off my registration. I wish there was an attachment section here so I could upload a picture. I was okay with not being able to come to terms on this vehicle. I didn’t need my time wasted if they weren’t interested in taking my trade or to be insulted for my past purchase history. All throughout, he was bragging about his rating on Dealer Rater, I wouldn’t have said anything if it weren’t for the letter I received today. The truck I was interested in is still for sale and has come down $1000 in price in the week since I was in. More

you people stink. Toyota sends me to York Ford in saugus and they had my car for three days and my warranty place said that they will not cover it that ford is responsi Toyota sends me to York Ford in saugus and they had my car for three days and my warranty place said that they will not cover it that ford is responsible for it. I do not care who is i will not be paying for it or the rental car . Thank You Annette Linehan More