McGovern Ford of Saugus

A simple as 1 +1 I do recommend York Ford for the simplicity and effectiveness of the process for leasing a car. I have always loved my Ford Escape and see no point in I do recommend York Ford for the simplicity and effectiveness of the process for leasing a car. I have always loved my Ford Escape and see no point in changing the brand and make, so every 3 years I go to York Ford and choose a new one. In one hour the process is set and I have a new Escape in the next days without major change in price. The staff is nice and perfectly listens to your needs so they keep their customers through the years with a good continuum of service. More

The only place to buy a car! I just drove home the 4th car I've gotten from York Ford in Saugus, specifically from Jim Fauci (The Ford Whisperer) and Cheryl Pereira (words fail me I just drove home the 4th car I've gotten from York Ford in Saugus, specifically from Jim Fauci (The Ford Whisperer) and Cheryl Pereira (words fail me, I love her so much!). My first experience with them is what keeps bringing me back. They make recommendations, they don't pummel you with the hard sell. They listen to you and they care about how you feel. Jim can just tell what you need in a car; why I started calling him The Ford Whisperer. Cheryl tells you what your payment will be and will not above that number. I always ask her what SHE thinks would be best and she hasn't steered me wrong yet. They are the team that ALL other car dealerships (Ford and otherwise) should use as examples of how to win and keep customers. Just go, talk to them. More

Great place to buy your next ford Best experience I’ve had buying a new car bill b my salesmen and Cheryl p in finance they were very professional They all worked hard to earn my bus Best experience I’ve had buying a new car bill b my salesmen and Cheryl p in finance they were very professional They all worked hard to earn my business and they all went above and beyond to get the deal done couldn’t be more happier than the way it turned out if your looking for a great low pressure place to buy your next new or used car or truck I highly recommend them thanks guys for my new 2018 mustang gt More

Over the Edge of Perfection Great experience purchasing our new Ford Edge. Jim was knowledgeable and made the process easy. He worked with us to find the right model, price and p Great experience purchasing our new Ford Edge. Jim was knowledgeable and made the process easy. He worked with us to find the right model, price and payment. More

Lack of communication at their end. Took my truck there cause engine light came on and problems with faulty door ajar indicator showing doors open. They fixed the engine light issue but Took my truck there cause engine light came on and problems with faulty door ajar indicator showing doors open. They fixed the engine light issue but not the door ajar indicators. I was suppose to have 90,000 mile tune up but the price was through the roof so I didn’t have that done but they mis understood me that I still wanted the door ajar issue to be fixed so they didn’t do it !! They kept my truck for two days just to work on the engine light!! Their bodyshop is also a nightmare, took my truck there 3 years ago!! I was disappointed both times. Prices also outrageous!! I’m never taking my truck back there ever again!! They need to regroup and pay more attention to their customers are explaining!! More

Went to trade my truck for newer I went in knowing exacwhat I wanted. I found the truck on the website. I worked with Lily in the sale and Cheryl for the financing. Cheryl did amazing I went in knowing exacwhat I wanted. I found the truck on the website. I worked with Lily in the sale and Cheryl for the financing. Cheryl did amazing work. And since the purchase they have been nothing but helpful with all of my needs More

Great great great I have been a York ford customer for years now and wouldn’t go anywhere else. I deal with Jim Fauci anytime I’m in the market for a new vehicle. So do I have been a York ford customer for years now and wouldn’t go anywhere else. I deal with Jim Fauci anytime I’m in the market for a new vehicle. So do my parents. The whole York ford family is very friendly and knowledgeable and will get you the deal you need. I just bought my third vehicle from them. We love it! More

An Honest Experience!! I have been with York Ford for 3 Yrs and I'm on my second lease. Back in 2016, I wanted to get an F-150 Truck. I shopped at several Ford Dealerships i I have been with York Ford for 3 Yrs and I'm on my second lease. Back in 2016, I wanted to get an F-150 Truck. I shopped at several Ford Dealerships in the area and between Service and Price, no dealer could beat York Ford. I've worked with a couple Salesman at York and both were outstanding. If you're looking particularly to Lease, go to York Ford and see Jim Fauci. They always do everything they can to help you... with no judgement!! I had a very bad year (credit wise) because my son was diagnosed with Type 1 Diabetes, and it can be very expensive. My credit took the hit due to the cost associated with a loved one having Diabetes. York helped me out when no one else would touch me. Cheryl Pereira from Yorks accounting dept, worked with Ford Credit and she was relentless to get me financed when they originally said no. They are a great bunch of honest people up at York Ford. Absolute best experience with leasing car(s). More

Successful Purchase! York Ford assisted me in getting the vehicle I really wanted. I had some specific requests in relation to the vehicle I was looking for. Jim Fauci t York Ford assisted me in getting the vehicle I really wanted. I had some specific requests in relation to the vehicle I was looking for. Jim Fauci took the time to show me what was on the lot and then further assisted me in locating the vehicle to meet my exact specifications. Jim was easy to reach and guided me through every step of the process. He provided guidance with the paperwork and explained the process every step of the way. Even after I got the vehicle he contacted me to be sure I was truly happy. If you're looking for a dealership and salesman that will help you in the every confusing car process, I would highly recommend York Ford and particularly Jim Fauci. More

Our experience at York Fordi was wonderful! Our experience with Jim Fauci at York Ford was wonderful! His personality is very laid back so he didn't "push" cars at us. It's obvious he was very k Our experience with Jim Fauci at York Ford was wonderful! His personality is very laid back so he didn't "push" cars at us. It's obvious he was very knowledgeable and was able to answer all our questions. Jim helped us find the exact car we wanted and guided us through all the required paperwork. He even found a car at our target price. We wouldn't hesitate to recommend Jim Fauci and York Ford to any of our friends. Thank you More