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McGovern Ford of Saugus

Saugus, MA

4.8
585 Reviews

1481 Broadway

Saugus, MA

01906

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Showing 585 reviews

October 31, 2024

I could not have asked for a more pleasant and understanding sales person. Great atmosphere More

by TonyDV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rapazzo, Joaquin Greenwood
Oct 31, 2024 -

McGovern Ford of Saugus responded

We are happy to hear from you, Tony! Thank you for choosing McGovern Ford Saugus and for sharing your experience. Safe travels ahead!

October 30, 2024

Christine is very thorough and very Accommodating. Her thoroughness and her willingness to help the customer is a testament to great customer service . She greets you and says thank you upon leavin More

by agostoandsophia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Oct 31, 2024 -

McGovern Ford of Saugus responded

Thank you for recognizing Christine's dedication to providing excellent service at McGovern Ford Saugus! We're delighted to hear about your positive experience and appreciate the kind words. We'll be sure to share this feedback with her!

October 24, 2024

I always have a great experience at Quick Lane. The mechanics are friendly, skilled, and efficient. They consistently provide excellent service, regardless of what needs to be done. I appreciate th More

by eb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins, Christine Morganelli
Oct 25, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your positive experience with Quick Lane at McGovern Ford Saugus! We're delighted to hear that our skilled mechanics consistently provide excellent service and attention to detail. We appreciate your recommendation and look forward to continuing as your go-to auto repair shop!

October 19, 2024

Everthing was perfect,as usual. ..on time,even earlier..recomend this place to anyone...bringing my wifes car next More

by the4570kid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins, Jim Fauci, Christine Morganelli
Oct 21, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that everything went smoothly during your visit to McGovern Ford Saugus! Thank you for recommending us, and we look forward to seeing you again with your wife's car.

October 17, 2024

The staff is very professional. They always provide comprehensive expertise and try to find the best option service for your car. More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Christine Morganelli
Oct 17, 2024 -

McGovern Ford of Saugus responded

Vladimir, thank you for highlighting the professionalism of our team at McGovern Ford Saugus! We're glad to know we could assist with finding the best service options for your car.

October 14, 2024

Jeffrey was fantastic to deal with. Work went exactly as he stated and was completed in a prompt manner. Extremely courteous service. Would recommend for sure. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Oct 16, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Jeffrey provided fantastic service and ensured everything went smoothly at McGovern Ford Saugus. Thank you for recommending us, and we appreciate your kind words!

October 13, 2024

Very welcoming and friendly people. Make you feel comfortable and at ease . Answers all questions. No pressure . More

by Pruccolo
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
Oct 15, 2024 -

McGovern Ford of Saugus responded

Thank you for the positive feedback! We're delighted to hear that our team at McGovern Ford Saugus made your experience comfortable and pressure-free. We appreciate your support and are here if you have any more questions!

October 12, 2024

Very fast service and Customer service OUTSTANDING. I have gone there over 10 years Jeff is the BEST More

by ITZAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Oct 15, 2024 -

McGovern Ford of Saugus responded

Thank you for your loyalty and kind words about Jeff and the team at McGovern Ford Saugus! We're delighted to know you've had outstanding service with us over the years.

October 11, 2024

Fast speedy service in the kindest people to deal with. They are accredited to their profession. We need more people in the automotive industry like all the folks down at quick Lane. More

by Nowife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins, Dave Joy , Mike Quinn, Jason Carrillo, Peter Baker, Keith Austin, Marie Murphy, Mario Indorato Jr., Judi Davis, Mario Indorato
Oct 13, 2024 -

McGovern Ford of Saugus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at McGovern Ford Saugus provided fast and friendly service. We appreciate your kind words and look forward to serving you in the future!

October 04, 2024

Kyle was attentive and very helpful throughout the whole purchase. From beginning to end it was easy. I dreaded the hours at the dealership. It was less than 2 hours total. My only regret is they added 4 ha More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Marcelo Kopper
Oct 04, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience with us at McGovern Ford Saugus! We're glad to hear Kyle made the process smooth and efficient. We appreciate your understanding regarding the credit inquiries, as we strive to secure the best rates for our customers. If there's anything else we can assist with, please let us know!

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