Back

McGovern Ford of Saugus

Saugus, MA

4.8
577 Reviews

1481 Broadway

Saugus, MA

01906

Directions

By Type

Showing 577 reviews

October 11, 2024

Fast speedy service in the kindest people to deal with. They are accredited to their profession. We need more people in the automotive industry like all the folks down at quick Lane. More

by Nowife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins, Dave Joy , Mike Quinn, Jason Carrillo, Peter Baker, Keith Austin, Marie Murphy, Mario Indorato Jr., Judi Davis, Mario Indorato
Oct 13, 2024 -

McGovern Ford of Saugus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at McGovern Ford Saugus provided fast and friendly service. We appreciate your kind words and look forward to serving you in the future!

October 04, 2024

Kyle was attentive and very helpful throughout the whole purchase. From beginning to end it was easy. I dreaded the hours at the dealership. It was less than 2 hours total. My only regret is they added 4 ha More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Marcelo Kopper
Oct 04, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience with us at McGovern Ford Saugus! We're glad to hear Kyle made the process smooth and efficient. We appreciate your understanding regarding the credit inquiries, as we strive to secure the best rates for our customers. If there's anything else we can assist with, please let us know!

October 03, 2024

Kyle and Rob worked hard to fit my budget and my needs. Great experience. I would highly recommend them for your next car. More

by aclibrarian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler and Rob Rapazzo, Suad Alushaj
Oct 03, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Kyle and Rob provided a great experience at McGovern Ford Saugus! Thank you for recommending us, and we hope you're enjoying your new car.

October 02, 2024

Kind and polite people at the quick lube very helpful and don’t try and sell u stuff u don’t really need More

by brianrdriscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista ferrante
Oct 02, 2024 -

McGovern Ford of Saugus responded

Brian, we're glad to hear our quick lube team at McGovern Ford Saugus provided helpful and honest service. Thanks for the great feedback!

October 02, 2024

Experience with McGovern Saugus sales department was fantastic, they got me a price I was super happy with, and kept me up to date on everything. Gabe was incredible and helped me get everything I was l More

by Ddademo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabresi, Gabriel Zorrilla
Oct 02, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Gabe and the McGovern Ford Saugus sales team provided a fantastic experience and kept you well-informed. Thanks for sharing your positive feedback! Enjoy your new vehicle!

October 02, 2024

Great experience as always at McGovern Quicklane. Great service professionals that know their business and know how to treat their customers. A great experience always. I would never go anywhere else More

by Carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Kerry Bontos
Oct 02, 2024 -

McGovern Ford of Saugus responded

Carlo, we're delighted to hear that you consistently have great experiences with our team at McGovern Ford Saugus! Thanks for your loyalty and kind words.

Oct 02, 2024 -

Carlo responded

Your dealership is top tier! Sales and Service, especially the QuickLane! I wouldn’t go anywhere else!

September 27, 2024

Very pleasant and willing to help easy to make appointments and clean waiting room and areas More

by Frankjconnorsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Sep 27, 2024 -

McGovern Ford of Saugus responded

We appreciate your review here at McGovern Ford Saugus! Thanks for sharing your positive feedback about our waiting areas and smooth scheduling processes. Take care!

September 26, 2024

I always have a good experience getting my car serviced here. They are professional and always very nice. More

by maryann.kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Sep 26, 2024 -

McGovern Ford of Saugus responded

Maryann, we're delighted to hear that you consistently have a positive experience with our team at McGovern Ford Saugus. Thanks for your kind words!

September 20, 2024

I’ve leased four vehicles from McGovern and they always make it an easy experience for me to purchase a new ford More

by ace426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Barboza, Suad Alushaj
Sep 20, 2024 -

McGovern Ford of Saugus responded

Thanks for your continued trust in McGovern Ford Saugus! We're delighted to hear that leasing with us has been consistently easy. Enjoy your new Ford!

September 19, 2024

My husband and I had a great experience at McGovern’s quick service in Saugus. Krista is very knowledgeable and professional. We will use this service again for our Mustang Mach E. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista at the quick center, Kerry Bontos
Sep 19, 2024 -

McGovern Ford of Saugus responded

Ann, we're delighted to hear that Krista provided you and your husband with a great experience at McGovern Ford Saugus. We look forward to serving you again for your Mustang Mach-E!

2
...