McGovern Ford of Saugus
Saugus, MA
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Excellent experience. Professional, courteous with excellent service. Jim Fauci and the staff at York made my experience very easy from beginning to end. I highly recommend this dealership. excellent service. Jim Fauci and the staff at York made my experience very easy from beginning to end. I highly recommend this dealership. More
Just a bit of advice. When you show a internet vehicle, be sure that is cleaned both in and out before showing pictures of that vehicle online be sure that is cleaned both in and out before showing pictures of that vehicle online More
Lee is an outstanding Sales Representative. He has helped us tremendously and went above and beyond to make the sale for our benefit. Definitely recommend. helped us tremendously and went above and beyond to make the sale for our benefit. Definitely recommend. More
Jim Fauci helped expedite the purchase of my leased car, great service!! He was friendly, knowledgeable, and very helpful. He clearly cares about his customers! great service!! He was friendly, knowledgeable, and very helpful. He clearly cares about his customers! More
I found the dealership very friendly and clean, the service was excellent. The management and sales team were very professional. Everyone had a great sense of humor which we needed in these COVID-19 ti service was excellent. The management and sales team were very professional. Everyone had a great sense of humor which we needed in these COVID-19 times! More
I'm a happy camper! Replaced my 2006 Escape Hybrid with Jim I did my research online and was pretty sure of the car I wanted, a 2020 Escape Hybrid. On the Working Advantage website I signed up as interested and I did my research online and was pretty sure of the car I wanted, a 2020 Escape Hybrid. On the Working Advantage website I signed up as interested and I was contacted by Lily, who listened to what I wanted and called me back again when they had one to test drive. As luck would have it, she hooked me up with Jim Fauci and he was the opposite of a high pressure car salesman, very laid back but businesslike. It turned out that they had received a delivery that day of a dark Persian green Titanium Hybrid Escape, which was at the top of my list. Jim provided me with some rebate information I wasn't aware of and the deal was done. He actually picked me up at my home on the day I was to pick up the car, and got it inspected and stickered right there so I could drive it home. Bravo to the sales team at York Ford! More
I can't say enough good things about York Ford. Jim Fauci and the crew at York treat their customers like family. They take the time to review all of the details of the vehicle and agreements while be Fauci and the crew at York treat their customers like family. They take the time to review all of the details of the vehicle and agreements while being efficient and accommodating during these times of uncertainty. This is my 3rd vehicle with York Ford and won't be my last. I highly recommend them for their customer service, competitive pricing and ability to get things done in a timely fashion. More
Great Service Bought on line and picked up 2 days later. Everything was in order car was spotless and was in and out within 30 minutes. Everyone was extremely helpf Bought on line and picked up 2 days later. Everything was in order car was spotless and was in and out within 30 minutes. Everyone was extremely helpful both on phone and in person. Highly recommend! More
I in good faith can't recommend this place. Twice I emailed inquiries about an expedition and trading in my explorer. Twice no response. One was to the internet manager which I know. And one was to the emailed inquiries about an expedition and trading in my explorer. Twice no response. One was to the internet manager which I know. And one was to the business manager. Maybe it had to do with my spouse choosing not to follow the york kia family over to Ford. I don't know. Maybe not. But they're sure fast to give him an interview when he's not employed. They lost a sale and all future sales from this family. I can guarantee that. I went somewhere else to get a larger suv. Save your time and dont go here. The last time I came here an employee even admitted theyre more expensive here than competing ford dealers More