McGovern Ford of Saugus

Jim Fauci was a pleasure to do business with. No nonsense and no pressure and will recommend him to other clients. I will be returning in the near future. and no pressure and will recommend him to other clients. I will be returning in the near future. More

Jim Fauci did a great job helping me find the car that was right for me. He is very laid back and causal, but more importantly informative and honest. His office is very welcoming and it feels like you ar was right for me. He is very laid back and causal, but more importantly informative and honest. His office is very welcoming and it feels like you are sitting in someones home. I would absolutely recommend working with him at this dealership. More

I purchased a 2021 Bronco from Jim Fauci at this location, he’s knowledgeable,freindly,a straight shooter and applies 0 pressure while you are making your purchase, I highly recommend Jim Fauci and location, he’s knowledgeable,freindly,a straight shooter and applies 0 pressure while you are making your purchase, I highly recommend Jim Fauci and York Ford Saugus More

I recently worked with Jim Fauci on purchasing my first car, and the experience could not have been better! Jim was very knowledgable about the car itself, and didn't make me feel pressured to buy at all. car, and the experience could not have been better! Jim was very knowledgable about the car itself, and didn't make me feel pressured to buy at all. He was incredibly patient with me as I worked through my busy schedule, and made sure I understood everything before I purchased. All-in-all I would highly recommend working with York and Jim! More

I worked with Lee Moss and he really elevated the whole car buying experience for me. I live on the South Shore and he arranged for a test drive at my home, which was such a big help. I bought a beautifu car buying experience for me. I live on the South Shore and he arranged for a test drive at my home, which was such a big help. I bought a beautiful used truck from them, and the transaction left me feeling like I did business with a reputable company. Lee goes, above and beyond to help with your purchase and Cheryl was also really helpful. They do things different at York, they do things better. More

Had the pleasure of working with Jim Fauci for a new lease . it was the best experience I have had getting into a new truck! Returning my lease was stress free and I look forward to cruising in my new t lease . it was the best experience I have had getting into a new truck! Returning my lease was stress free and I look forward to cruising in my new truck! Thank you Jim for the great experience . I’ll see you in 3 years for another! More

Jim Fauci is an excellent Sales Representative. I had a great experience. Jim is professional, courteous but most importantly honest. He makes you feel like family. great experience. Jim is professional, courteous but most importantly honest. He makes you feel like family. More

I had a great experience at York Ford. Friendly, helpful customer service and efficient process. The guys even helped me move my sports racks from my trade in to the newer car. Jim in sales went above and b customer service and efficient process. The guys even helped me move my sports racks from my trade in to the newer car. Jim in sales went above and beyond what was needed, was super nice, and a good communicator. Dog-friendly, down to earth vibe, looking to help out customers. I would go back and I recommend this dealer to friends and family. More

I purchased a Used 2017 Toyota Tundra from York Ford and recommend to anyone in search of a New or Used Vehicle. I received respect, care and attention to detail from Angel, Bob, Keith, Jeff, Adam and many recommend to anyone in search of a New or Used Vehicle. I received respect, care and attention to detail from Angel, Bob, Keith, Jeff, Adam and many others. Differentiation happens in WHY and HOW things are done and at York Ford I experienced their commitment to excellence! More

I dropped my truck off around 0830 and was told to call back at noon for details about the work to be done on truck. I did call back and was told my truck had not been seen yet. Why? Apparently, some of back at noon for details about the work to be done on truck. I did call back and was told my truck had not been seen yet. Why? Apparently, some of the staff did not show up for work and the person running the service wasn't aware of that. (I'm a first responder and need my vehicle to drive 2.5 hours to work every week.) No one called to try and make the situation better for us so we decided to have my truck towed back to North Conway later that night. Incidently, there were people there at York Ford after 6 pm when supposedly they were closed at 4 pm. We bought our Ford truck from them 10 years ago and were treated nicely. I guess you're treated well when staff is earning commissions off of customers but not when my truck breaks down on Route 1 and needs fixing 2 days before Thanksgiving. First responders don't have the luxury to pick and choose who they will take care of and when they do it. York Ford should be ashamed of their service department. Oh , and they also didn't fix the recall portion of my visit, either. We will not go there for repairs there ever again and we are looking at new Ford trucks elsewhere. Horrible customer service!!! More