McGovern Ford of Saugus

I was looking for SUV but didn’t want a big monthly car payment. Jim Fauci was the salesman I talked to and was so helpful. He showed me the Escape, which I really liked. He got the price I wanted to pay m payment. Jim Fauci was the salesman I talked to and was so helpful. He showed me the Escape, which I really liked. He got the price I wanted to pay monthly and was great to deal with…so knowledgeable and a down to earth guy that didn’t treat me like some car dealers do being that I’m a woman. Jim was a pleasure to deal with and I recommend him to my husband, who also purchased a vehicle from him. More

Jim Fauci and his colleagues helped me through the process of leasing and then conversion to a purchase. They were so helpful every step of the way and saved me a big headache when I misplaced the pa process of leasing and then conversion to a purchase. They were so helpful every step of the way and saved me a big headache when I misplaced the paperwork and the RMV people were not happy. Jim came to the rescue. More

Jim is the man I'll always go to whenever it's time for a new car! Beyond personable and no pressure. He's the absolute best! new car! Beyond personable and no pressure. He's the absolute best! More

I just bought my 2020 Ford F-150 dealt with Jim Fauci as my sales man it was a great car buying experience. I would recommend working with him even after he sold me the truck I can call him and ask him any my sales man it was a great car buying experience. I would recommend working with him even after he sold me the truck I can call him and ask him any questions and he makes himself available. More

My wife and I purchased a Ranger from York Ford last week. Our sale rep, Jim Fauci, was excellent. He waited until closing time to show the vehicle because it was the only time we could make it there. W week. Our sale rep, Jim Fauci, was excellent. He waited until closing time to show the vehicle because it was the only time we could make it there. We test drove it and spent about a half hour working out a price. There was no pressure or games. Very straight forward and easy to deal with. It's the third time we've purchased a vehicle there, and each time was a good experience. I would recommend York, and Jim, if you're looking for a car. More

Great experience with the dealership and my salesman Jim Fauci. Easy negotiation and no pressure. Would recommend 100% Fauci. Easy negotiation and no pressure. Would recommend 100% More

Very shifty and shady… Got bounced around… Wrong extensions being left for me to call someone back and then poof the car I wanted got sold… CUSTOMER service should be more of a priority …. Don’t extensions being left for me to call someone back and then poof the car I wanted got sold… CUSTOMER service should be more of a priority …. Don’t LIE AND THEN SELL IT OUT FROM UNDER ME…. Truth, integrity, customer service… Are all lost words for this dealership VERY VERY DISAPPOINTED !!! Word of mouth spreads when I share my true story experience ! More

BUYER BEWARE AVOID, York Ford posted a vehicle for sale on their website that wasn't actually on the lot so when I inquired about it. They wouldn't take a deposit on the vehicle to hold it but it would be on their website that wasn't actually on the lot so when I inquired about it. They wouldn't take a deposit on the vehicle to hold it but it would be "reserved" I have strung along on a "reserved" vehicle for me that the vehicle would be back Tuesday, then Wednesday, then Thursday, and finally It came back Thursday night. The Used Car Sales Manager Alex appraised my vehicle and then left so I couldn't talk to him about the trade analysis. The numbers were incorrect with everyone pointing fingers back at Alex and to call Friday morning to then talk to Alex. Alex told me he would review the numbers with Adam and he would call me. After numerous calls back and forth and Alex still telling me, that he didn't get to check with Adam regarding the numbers. After dealing with it all morning on Friday I called at noon to find out It was no longer reserved for me like promised and He still couldn't check on the numbers and that someone else was going to buy it. Alex lies to customers about what he can do and then doesn't do it. For example, trying to get closer to the correct numbers was going to give me $600 more in trade/off purchase of a vehicle then as the conversation went on couldn't do that anymore. This is a big example of how to do bad business! Avoid this dealership altogether. More

I HAD ANOTHER GREAT EXPERIENCE AT YORK FORD. I RECENTLY WORKED WITH JIM FAUCI ON CONVERTING THE LEASE OF MY F150 INTO A PURCHASE. HE WAS EXTREMELY PROFESSIONAL, RESPONSIVE AND DILIGENT IN ENSU I RECENTLY WORKED WITH JIM FAUCI ON CONVERTING THE LEASE OF MY F150 INTO A PURCHASE. HE WAS EXTREMELY PROFESSIONAL, RESPONSIVE AND DILIGENT IN ENSURING EVERYTHING WENT SMOOTHLY WITHIN A VERY SHORT PERIOD OF TIME. HE WAS EASILY ACCESSIBLE VIA TEXT AND CELL PHONE OF VERIFYING EVERY DETAIL OF THE TRANSACTION. THANKS JIM! More