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McGovern Ford of Saugus

Saugus, MA

Overview
Reviews
4.8
628 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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Showing 628 reviews

July 22, 2024

They made getting service very easy and inconvenient I was dealing with Myles And he was very professional and listened to what I had to say More

by pmaylor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
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Jul 23, 2024 -

McGovern Ford of Saugus responded

We're glad to hear Myles provided you with professional and attentive service at McGovern Ford Saugus. Thanks for sharing your experience!

July 22, 2024

Myles ordered part as necessary and scheduled the install ASAP. All work was done quickly & correctly the 1st time. More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Goodwin
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Jul 23, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience! We're glad to hear Myles and the McGovern Ford Saugus team provided efficient and accurate service. We appreciate your support!

July 22, 2024

Bought my car there 10 years ago. Have had service there here and there. Had an issue recently with a recall situation. I know places are busy but 3 days to fix something and the comm More

by lenferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, Kerry Bontos
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Jul 28, 2024 -

McGovern Ford of Saugus responded

Thanks for sharing your feedback. We're sorry to hear about the communication issues and delay with your recent recall service at McGovern Ford Saugus. We'll work on improving our processes to better serve you in the future! If there is anything else you would like to share or discuss, please feel free to reach out. Thank you, Melvin DeLeon - Service Manager - (781) 231-1945

July 22, 2024

Excellent , Efficient,and Friendly ! !! Totally satisfied! Thank you ! JoAnn Chiarello. Your service is always appreciated More

by Joannchiarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guzman, William Barboza, Suad Alushaj
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Jul 23, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear you had an excellent experience with McGovern Ford Saugus! Thanks for the kind words and your continued support.

July 18, 2024

This dealership communicates well with you, does quality work and picks up on issues that may cause future problems. More

by Courtfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever was on Weds morning July 17th quick lane, Christine Morganelli
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Jul 23, 2024 -

McGovern Ford of Saugus responded

Thank you for highlighting the excellent communication and quality work at McGovern Ford Saugus! We're glad to hear our team could address potential issues effectively. Your feedback is greatly appreciated!

July 18, 2024

Friendly customer service, once the vehicle arrived they acted very quickly to get it registered and inspected. More

by Debbie Young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler, Alex Avanesau, Chris Gabresi, Christine Morganelli
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Jul 19, 2024 -

McGovern Ford of Saugus responded

Debbie, we're glad to hear our team at McGovern Ford Saugus provided friendly and efficient service. Thanks for the great review!

July 15, 2024

Had a good experience they put me in the right direction to move forward on purchasing a new truck More

by Pmarzeotti83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suad Alushaj
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Jul 15, 2024 -

McGovern Ford of Saugus responded

Thank you for leaving McGovern Ford Saugus a four-star review! We hope you enjoy your new truck. Safe travels!

July 04, 2024

I worked with Souad Alushaj and he was beyond amazing! ! He was extremely friendly, knowledgeable , and eager to help. From the moment we walked in and even after we signed and picked the car, he was al More

by Rita D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Suad Alushaj
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Jul 05, 2024 -

McGovern Ford of Saugus responded

Rita, we're delighted to hear that Souad provided such exceptional service at McGovern Ford Saugus! Thanks for sharing your experience with us. Enjoy your new car!

July 03, 2024

The staff was excellent. I was given a very fair deal and they made the process so easy. I would highly recommend McGovern! More

by nichole.evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabresi, Mark Taliento, Robert Rapazzo, Suad Alushaj
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Jul 03, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that our team at McGovern Ford Saugus provided excellent service and made the process easy for you. Thanks for recommending us!

July 03, 2024

Friendñy and verte heñpful they we're vale to andwer mano questuons aborto the car More

by Nelsonumanzor80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suad Alushaj
Report | Print
Jul 03, 2024 -

McGovern Ford of Saugus responded

Hi Nelson, thanks for the shout-out to our McGovern Ford Saugus team! We're happy to know you found our service helpful and friendly. Take care!

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