
McGovern Ford at Drum Hill
Lowell, MA
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399 Reviews of McGovern Ford at Drum Hill
Strong communication on possible fix and quick follow up that parts are ordered and i will be let known when can be installed. Carlos was very professional! that parts are ordered and i will be let known when can be installed. Carlos was very professional! More
The service was great. Everything was done completely to my satisfaction. I plan to use the service again in the future everything was done correctly and smoothly. Everything was done completely to my satisfaction. I plan to use the service again in the future everything was done correctly and smoothly. More
excellent service finished ahead of schedule. The service writer, Lisa Rapoza was very helpful and professional. I was also kept informed of the progress of the service appointment. The service writer, Lisa Rapoza was very helpful and professional. I was also kept informed of the progress of the service appointment. More
My 1st maintenance was scheduled promptly 2 days before it happened. This was great since my schedule always changes. Service performed in about 2 hrs without issues. it happened. This was great since my schedule always changes. Service performed in about 2 hrs without issues. More
Purchasing a vehicle is a big expense. Having a service department that listens to your needs is crucial. Carlos in service is excellent. Having a service department that listens to your needs is crucial. Carlos in service is excellent. More
The salesman Cameron is amazing, patient and genuine and goes the extra mile to make sure your are satisfied and also getting the right deal that works for you . In addition the general manager Christian is goes the extra mile to make sure your are satisfied and also getting the right deal that works for you . In addition the general manager Christian is also amazing and very informative and takes the time break things down to you in simpler terms and goes out of his way to make sure the customer (me) is happy with the overall purchase. I was middle of deal when my car I was trading got totaled and they did an amazing job to make sure I got the best deal even though they didn’t have to go extra mile but showed customers come first. Go see Cameron 💚 for a deal, you’re in good hand with them. More