
McGovern Ford at Drum Hill
Lowell, MA
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404 Reviews of McGovern Ford at Drum Hill
Service/Lisa Rapoza was extremely helpful and informative. They completed my service in a timely fashion and she ordered a part needed to repair my front drivers seat. informative. They completed my service in a timely fashion and she ordered a part needed to repair my front drivers seat. More
Really outstanding experience purchasing a vehicle for my daughter. Robert Keenan was responsive and professional, and he turned things around quickly. The overall experience was top-notch. The staff and man daughter. Robert Keenan was responsive and professional, and he turned things around quickly. The overall experience was top-notch. The staff and management played no waiting games, answered my questions over email, and ultimately came to an agreement quickly on a very good deal. I am considering moving away from GM for my personal vehicle because of this great experience at McGovern Ford with first-class service led by Robert. More
This was my first new car Experience in 12 years. Mark new what We were looking for. He was extremely knowledgeable. He treated us with the utmost respect. He walked us through the new car. We love Mark new what We were looking for. He was extremely knowledgeable. He treated us with the utmost respect. He walked us through the new car. We love our new Escape. I would highly recommend him!! More
I took my vehicle to have a fuel smell and oil leak diagnosed. My car was diagnosed and repaired promptly. Brittany, Lisa, and Rosie were extremely helpful and friendly. Would bring my car back here diagnosed. My car was diagnosed and repaired promptly. Brittany, Lisa, and Rosie were extremely helpful and friendly. Would bring my car back here More
Went in to look at a very specific vehicle, which I drove over an hour to see. I knew going that the deal was a huge? As I needed to get to a specific monthly payment to make the deal work. Marc went above a over an hour to see. I knew going that the deal was a huge? As I needed to get to a specific monthly payment to make the deal work. Marc went above and beyond, and then some to try to get me into the exact car that I wanted. In the end, the numbers just did not work. But The way Mark And the rest of the sales team I dealt with treated me like a person instead of a number was something I have never experienced at a dealership before and hopefully I can get back up there and make a deal work with Mark on another vehicle. More