
McGovern Ford at Drum Hill
Lowell, MA
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405 Reviews of McGovern Ford at Drum Hill
The dealer helpfully sent me multiple reminders of my appointment time. They reviewed my service requests with me prior to starting work, and performed the services promptly, keeping in touch with me via appointment time. They reviewed my service requests with me prior to starting work, and performed the services promptly, keeping in touch with me via text throughout the appointment.. More
Everyone at the dealership was very helpful, prompt and responsive to any questions. It was the best experience I’ve ever had purchasing a new car. responsive to any questions. It was the best experience I’ve ever had purchasing a new car. More
Our experience with Rob was amazing. We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He u We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He understood that we needed time to make the right decision, and never rushed us. He even came in on his day off to complete the sale and instruct us about the various hi-tech feature of the car. When we discovered a minor factory defect, he worked with the service department to remedy the situation. His attention and care was genuine. We were also impressed by Paul, who did everything possible to get us all that we wanted at a fair price. A truly nice man with the patience of a saint. We have purchased many cars over the years, and have never had such a positive experience as we have had -- and expect to continue to have -- at McGovern. More
Nick was great to work with on finding the right vehicle for my wife and the baby that is soon to come , comforting , proficient & personable . Thanks Nick for my wife and the baby that is soon to come , comforting , proficient & personable . Thanks Nick More