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McGovern Ford at Drum Hill

Lowell, MA

4.9
387 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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387 Reviews of McGovern Ford at Drum Hill

March 29, 2025

Excellent service, Carlos has always done what he said he would do in a timely fashion, And Jason who came to my house and changed my oil and rotated my tires was a great worker, and knowledgeable, Couldn’t More

by renbarrila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges
Report | Print
March 28, 2025

Mobile service was great. Didn’t have to leave the house. They came to me. More

by pbflanagan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Carlos Borges
Report | Print
March 27, 2025

Service department is outstanding. They get you in and out and their workmanship is excellent. Lisa is one of the best service advisors I have ever met. Always pleasant leaving you wit More

by ds12731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Mar 28, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our service department at McGovern Ford Lowell has impressed you with their efficiency and quality. Lisa will be thrilled to know she made such a positive impact on your experience. Thank you for trusting us with your vehicle!

March 25, 2025

My first experience on McGovern Ford at Drum Hill with Brian Frye was very good and was worth it. I truly appreciate it More

by Lydia Kavai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fyre
Report | Print
Mar 26, 2025 -

McGovern Ford at Drum Hill responded

Lydia, we're delighted to hear that Brian made your first experience at McGovern Ford Lowell a positive one. Thank you for sharing your appreciation!

March 22, 2025

I wrote this twice! I was almost to 300 words I think the last time. Then it went blank and I couldn't get back;had to start over.. not!! I never saw this sort of feedba More

by usmc
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Mar 24, 2025 -

McGovern Ford at Drum Hill responded

our input is important, and we appreciate your patience in sharing it with McGovern Ford Lowell. If there's anything else you'd like us to know or assist with, please feel free to reach out!

March 21, 2025

I really recommend this dealer they was so nice all the time thank you for everything I appreciate that More

by Afsusa2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlon Lopez
Report | Print
Mar 24, 2025 -

McGovern Ford at Drum Hill responded

Thank you for recommending McGovern Ford Lowell! We're delighted to hear that our team provided a positive experience. We appreciate your kind words and look forward to serving you in the future!

March 20, 2025

Robert was very professional as were all the employees i met with. Very happy with the process More

by plowandsandman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Report | Print
Mar 20, 2025 -

McGovern Ford at Drum Hill responded

Thanks for leaving McGovern Ford Lowell a five-star review! We are happy to hear that Robert was professional. Enjoy the ride!

March 14, 2025

OK, Ryan is an excellent job in my car and he’s great. I recommend him to anybody and thanks thanks I do More

by Aviatorpp46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye, Rosie Cray
Report | Print
Mar 14, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Ryan provided excellent service for your car at McGovern Ford Lowell! Thank you for recommending him, and we appreciate your support.

March 14, 2025

Amazing ! !! I wound give the 20 plus stars ! Got me an amazing package on my car . Sales Michael Smokler I would highly recommend More

by Cheryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Gail Lombard, Corey Stewart
Report | Print
Mar 14, 2025 -

McGovern Ford at Drum Hill responded

Cheryl, we're delighted to hear that Michael provided you with an amazing experience at McGovern Ford Lowell! Thank you for the glowing review and recommendation. Enjoy your new car package!

March 06, 2025

Professional and friendly service. Clean dealership with great accessibility. Easy to reach and communicate with. Loaned us the car overnight for evaluation prior to purchasing, which More

by BROM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Report | Print
Mar 06, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a smooth and pleasant experience with our team at McGovern Ford Lowell! It's great to know the overnight loan was convenient for your evaluation. Thank you for highlighting our professional service and clean dealership!

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