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McGovern Ford at Drum Hill
Lowell, MA
449 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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449 Reviews of McGovern Ford at Drum Hill
July 04, 2025
I can’t say enough about the wonderful service at McGovern Ford. Carlos is so helpful, so kind and so knowledgeable, he’s always willing to go the extra mile to make sure everything is taken care of McGovern Ford. Carlos is so helpful, so kind and so knowledgeable, he’s always willing to go the extra mile to make sure everything is taken care of in a timely, top notch way. No one can match his exemplary customer service. More
by Karenh53
Employees Worked With
Carlos Borges
July 03, 2025
Just brought my car in today 7/3/25 at McGovern Ford in Lowell, MA for regular maintenance and an auto inspection sticker. Brian was very pleasant and very helpful. The work was done while I waited. Thi Lowell, MA for regular maintenance and an auto inspection sticker. Brian was very pleasant and very helpful. The work was done while I waited. This service department is the best! My car is a 2017 Ford Focus and this is the only service department I have ever been to for my car. Eva Toscano More
by Eva
Employees Worked With
Brian Frye
July 03, 2025
The service performed by the dealership was a state inspection and oil change. The wait time was less than I expected and the service was perfect. Sorry this review is old, but my phone has been runnin inspection and oil change. The wait time was less than I expected and the service was perfect. Sorry this review is old, but my phone has been running strangely. More
by Wraith64
Employees Worked With
Carlos Borges
July 02, 2025
Lisa is professionaly to take care me and adviser me all the time I visit service center. I’m appreciate her too much and I hope I can meet her when I visit service center. Best Wishes to Lisa Lovely. the time I visit service center. I’m appreciate her too much and I hope I can meet her when I visit service center. Best Wishes to Lisa Lovely. More
by trantin108
Employees Worked With
Lisa
July 02, 2025
We had a great experience buying our vehicle at McGovern Ford and drum Hill Lowell mass. Our salesman Sean was both knowledgeable and extremely helpful and supportive during the entire process. I highly rec Ford and drum Hill Lowell mass. Our salesman Sean was both knowledgeable and extremely helpful and supportive during the entire process. I highly recommend this dealership and its staff. More
by Berkley
Employees Worked With
Shawn Saremi
June 27, 2025
Just purchased a 2025 Ford Explorer ST from McGovern Ford at Drum Hill, and I couldn't be happier with the experience. Rob was absolutely fantastic to work with—knowledgeable, patient, and genuinely focused at Drum Hill, and I couldn't be happier with the experience. Rob was absolutely fantastic to work with—knowledgeable, patient, and genuinely focused on making sure I got exactly what I wanted. He made the entire process smooth and stress-free, from start to finish. If you're considering buying a vehicle, I highly recommend asking for Rob. He truly goes above and beyond, and giving him your business directly supports a great guy who works hard to take care of his customers. Thanks again, Rob! More
by Steve S.
Employees Worked With
Robert Keenan, Chuck Cote
June 27, 2025
I head a great experience purchasing my new truck at McGovern Ford. My salesman was very helpful and knowledgeable about the vehicles and my needs. I feel that I received a fair deal on the vehicle that McGovern Ford. My salesman was very helpful and knowledgeable about the vehicles and my needs. I feel that I received a fair deal on the vehicle that I selected and was not pressured into making the final decision More
by Selyons53
Employees Worked With
Mike Smokler, Chuck Cote, Christian Kassis
