McGovern Ford at Drum Hill
Lowell, MA
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The people there were very helpful and made sure to answer any questions I had. Thanks to them, I was able to get my car the same day I walked in after it was delivered. answer any questions I had. Thanks to them, I was able to get my car the same day I walked in after it was delivered. More
Mark Healey and Michael Smokler at McGovern Lowell were the best to work with. Got the deal done pretty fairly I thought. Thanks guys. the best to work with. Got the deal done pretty fairly I thought. Thanks guys. More
My experience was top notch. Everything was handled efficiently and in a timely manner. All of the bumps (insurance company) in the process were handled smoothly and quickly. Everything was handled efficiently and in a timely manner. All of the bumps (insurance company) in the process were handled smoothly and quickly. More
Order and delivery was great. As a lifelong, actually 3rd generation Ford buyer, I was pretty disappointed in Ford with no reasonable finance offers. Thats Ford though, not the d As a lifelong, actually 3rd generation Ford buyer, I was pretty disappointed in Ford with no reasonable finance offers. Thats Ford though, not the dealership. More
Robert was very helpful about information and handling the vehicle. It was good doing business with McGovern Ford the vehicle. It was good doing business with McGovern Ford More
Robert was very honest, straightforward and a pleasure to deal with.my overall experience was very positive. deal with.my overall experience was very positive. More
I liked the vibe in the dealership, it was a nice place to talk things over and figure everything out! to talk things over and figure everything out! More
Mike was very professional. He knew the products and procedures very well. I never felt pressured and was treated respectfully. I would definitely recommend Mike and McGovern He knew the products and procedures very well. I never felt pressured and was treated respectfully. I would definitely recommend Mike and McGovern in the future! More
They had the car I wanted and sold it at a fair price. Craig was our salesman and a pleasure to deal with. I highly recommend them. Craig was our salesman and a pleasure to deal with. I highly recommend them. More
My wife and I came to Mcgovern Ford to purchase a new ford Maverick after a horrible experience at a different Ford dealer. I went in with my guard up, but this quickly changed, and the entire experience ford Maverick after a horrible experience at a different Ford dealer. I went in with my guard up, but this quickly changed, and the entire experience was delightful. Mcgovern Ford treats people like they would their family. We felt comfortable with the no pressure salesforce. When you walk in the staff meets you quickly and ask what you need and give you space without pressure. Once we ordered our vehicle, we were informed regularly of the status. Our 1st salesperson received a promotion which we were informed of and had a new person assigned. The dealer never skipped a beat, and they were just as amazing as the 1st person. Now the truck is in the day comes to bring the trade in and complete the deal. As with day one the experience is non pressure, and we trusted the Mcgovern staff throughout the process. My wife said to me I am glad we listened to our son and made the trip. We are from Rhode Island and made the 80 min. ride on the recommendation from our son who also purchased a car from Mcgovern ford. I am not mentioning individual names in this review on purpose, I am sure the folks know who they are (thank you guys). This is because our amazing experience at this dealer starts and is driven from the culture instilled by the Mcgovern Ford owners and no matter which salesperson you get the experience should be the same. Coming from a person that up until this point disliked car dealerships can tell you that shopping at Mcgovern Ford was a great experience. We would travel twice the distance without thinking twice, this is only the tip of the iceberg. I don't want to give everything away, but they wowed us throughout the process. I have already recommended Mcgovern Ford to two of my friends looking to purchase a new car and it has only been two days since our delivery. When you order something on day one that's what you get on delivery no hidden surprises or price changes, they are honest and trustworthy. In my business, I deal with customers every day and in the end, it is the value that keeps your customers coming back. As 1st time Mcgovern Ford customers we felt the need to share our experience and Value of Mcgovern Ford. More