Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
342 Reviews
Contact Dealership

1212 Westford St

Lowell, MA

01851

Directions

By Type

Showing 342 reviews

May 09, 2023

The people there were very helpful and made sure to answer any questions I had. Thanks to them, I was able to get my car the same day I walked in after it was delivered. More

by hersheyz3693
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

McGovern Ford at Drum Hill responded

We appreciate this fantastic five-star review for our team! Knowing you found a great car the same day you walked in makes our day! We hope you enjoy showing it off and look forward to seeing you again! Thank you! - McGovern Ford Lowell

May 05, 2023

Mark Healey and Michael Smokler at McGovern Lowell were the best to work with. Got the deal done pretty fairly I thought. Thanks guys. More

by Mark McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

McGovern Ford at Drum Hill responded

Mark, we're happy to hear that Mark and Michael took great care of you during your time here at McGovern Ford Lowell. Our team is always striving for ways to make the car-buying process fair and simple. We appreciate your feedback and hope you enjoy your new vehicle!

May 03, 2023

My experience was top notch. Everything was handled efficiently and in a timely manner. All of the bumps (insurance company) in the process were handled smoothly and quickly. More

by Erin.galvagni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Torres
May 05, 2023 -

McGovern Ford at Drum Hill responded

Erin, we're delighted to hear that your experience at McGovern Ford Lowell was top-notch. We're thrilled we could handle the bumps of the insurance company efficiently and in a timely manner. Thank you so much for sharing your feedback with our team!

May 02, 2023

Order and delivery was great. As a lifelong, actually 3rd generation Ford buyer, I was pretty disappointed in Ford with no reasonable finance offers. Thats Ford though, not the d More

by Vader8x8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

McGovern Ford at Drum Hill responded

Thanks for sharing your experience. We're glad that you were happy with the order and delivery of your vehicle and hope you won't hesitate to reach out if our McGovern Ford Lowell team can be of service again in the future!

May 02, 2023

Robert was very helpful about information and handling the vehicle. It was good doing business with McGovern Ford More

by rishi.mehta32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

McGovern Ford at Drum Hill responded

We're so glad to hear Robert made your experience at McGovern Ford Lowell a good one. Thank you for sharing your feedback with us, and we hope to see you again for any future vehicle needs!

May 02, 2023

Robert was very honest, straightforward and a pleasure to deal with.my overall experience was very positive. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Robert provided excellent service during your recent visit here at McGovern Ford Lowell! We appreciate you taking the time to share your experience and hope to see you again in the future!

April 28, 2023

I liked the vibe in the dealership, it was a nice place to talk things over and figure everything out! More

by Jake1233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

McGovern Ford at Drum Hill responded

Jake, we appreciate you sharing your kind thoughts about the atmosphere here at McGovern Ford Lowell! Thank you for rating us five stars!

April 28, 2023

Mike was very professional. He knew the products and procedures very well. I never felt pressured and was treated respectfully. I would definitely recommend Mike and McGovern More

by Pete N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

McGovern Ford at Drum Hill responded

Pete, we're thrilled to hear that Mike provided you with such professional & knowledgeable service. Thanks for your recommendation and for choosing McGovern Ford Lowell!

April 27, 2023

They had the car I wanted and sold it at a fair price. Craig was our salesman and a pleasure to deal with. I highly recommend them. More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

McGovern Ford at Drum Hill responded

Thank you for reviewing your experience with Craig & the McGovern Ford Lowell team, Becky! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle!

April 23, 2023

My wife and I came to Mcgovern Ford to purchase a new ford Maverick after a horrible experience at a different Ford dealer. I went in with my guard up, but this quickly changed, and the entire experience More

by always smile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Suarez
Apr 25, 2023 -

McGovern Ford at Drum Hill responded

Thank you for taking the time to share this wonderful review! We appreciate you making the trip from Rhode Island to come work with us here at McGovern Ford Lowell and are thrilled to hear that our team made the experience a truly exceptional one for you. Enjoy your beautiful new Maverick and please don't hesitate to reach out if we can be of service again in the future!

...
29
...