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McGovern Ford at Drum Hill

Lowell, MA

4.9
401 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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401 Reviews of McGovern Ford at Drum Hill

April 26, 2025

I appreciate Brian Frey working with ford to try to resolve an anti lock brake issue More

by panjoorian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frey
Report | Print
April 25, 2025

Everybody at McGovern Ford was a pleasure to work with. that is why I am a repeat customer More

by seandemaggio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Report | Print
Apr 25, 2025 -

McGovern Ford at Drum Hill responded

Thank you for trusting McGovern Ford Lowell with your business!

April 23, 2025

Strong communication on possible fix and quick follow up that parts are ordered and i will be let known when can be installed. Carlos was very professional! More

by Jerry.brune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Apr 23, 2025 -

McGovern Ford at Drum Hill responded

Jerry, we're delighted to hear that Carlos provided strong communication and professionalism during your visit at McGovern Ford Lowell. We appreciate your feedback and look forward to assisting you further!

April 19, 2025

The service was great. Everything was done completely to my satisfaction. I plan to use the service again in the future everything was done correctly and smoothly. More

by Drdunning
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Report | Print
Apr 21, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a satisfying experience with our service at McGovern Ford Lowell! Thank you for your kind words, and we look forward to assisting you again in the future.

April 13, 2025

excellent service finished ahead of schedule. The service writer, Lisa Rapoza was very helpful and professional. I was also kept informed of the progress of the service appointment. More

by liberatore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Apr 14, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Lisa and the McGovern Ford Lowell team provided excellent service ahead of schedule. Keeping you informed throughout your appointment is important to us, and we're glad it made a difference in your experience!

April 11, 2025

Lisa, you were wonderful to work with, as usual my car works wonderfully. You guys are the best! More

by soundsbytricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Carlos Borges
Report | Print
Apr 11, 2025 -

McGovern Ford at Drum Hill responded

We couldn't ask for a better review of McGovern Ford Lowell. We love seeing this fantastic feedback for Lisa!

April 10, 2025

Drum hill ford has earned my trust I have never been disappointed with the quality and service I have received n Carlos is a rockstar!! More

by Cbacik1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Apr 10, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos and the team at McGovern Ford Lowell have earned your trust with their quality service! Thank you for sharing this fantastic feedback, we look forward to serving you in the future.

April 10, 2025

I am a long time regular customer in both sales and service. Lisa took care of my repair problem quickly and professionally. More

by jbloosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Apr 10, 2025 -

McGovern Ford at Drum Hill responded

Thank you for being a loyal customer of McGovern Ford Lowell! We're delighted to hear that Lisa provided quick and professional service. We appreciate your continued support!

April 07, 2025

My 1st maintenance was scheduled promptly 2 days before it happened. This was great since my schedule always changes. Service performed in about 2 hrs without issues. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Riposa
Report | Print
Apr 07, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that your first maintenance experience at McGovern Ford Lowell was convenient and efficient! Our team is always here to accommodate changing schedules. Thanks for choosing us!

April 05, 2025

Carlos has always taken extra effort to ensure I get the best service available. He never disappoints. More

by Jim kostoulakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Casey Bell
Report | Print
Apr 07, 2025 -

McGovern Ford at Drum Hill responded

Jim, we're delighted to hear that Carlos consistently provides you with exceptional service at McGovern Ford Lowell. Thank you for sharing your experience!

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