Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
404 Reviews
Call Dealership (978) 452-3900
View Awards

1212 Westford St

Lowell, MA

01851

Directions

By Type

404 Reviews of McGovern Ford at Drum Hill

April 29, 2025

My experience was Beautiful kind and so much more. I would definitely suggest you. Very friendly and very easy to work with. Thank you so much. More

by vcross15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Paul Santiago, Corey Stewart, Carlos Borges
Report | Print
April 29, 2025

I like the service done on my vehicle, Lisa in service was informative, polite and returned calls quickly More

by cull25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parker
Report | Print
April 28, 2025

The service department was spot on as usual. I appreciate them for making service as painless as possible. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Apr 29, 2025 -

McGovern Ford at Drum Hill responded

Doug, we're delighted to hear that our service department at McGovern Ford Lowell made your experience a smooth one. Thanks for the kind words and continued trust in us!

April 26, 2025

I appreciate Brian Frey working with ford to try to resolve an anti lock brake issue More

by panjoorian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frey
Report | Print
Apr 29, 2025 -

McGovern Ford at Drum Hill responded

Thanks for the positive feedback! Our team at McGovern Ford Lowell is always happy to assist you, and we'll be sure to let Brian know his service was appreciated.

April 25, 2025

Everybody at McGovern Ford was a pleasure to work with. that is why I am a repeat customer More

by seandemaggio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Report | Print
Apr 25, 2025 -

McGovern Ford at Drum Hill responded

Thank you for trusting McGovern Ford Lowell with your business!

April 23, 2025

Strong communication on possible fix and quick follow up that parts are ordered and i will be let known when can be installed. Carlos was very professional! More

by Jerry.brune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Apr 23, 2025 -

McGovern Ford at Drum Hill responded

Jerry, we're delighted to hear that Carlos provided strong communication and professionalism during your visit at McGovern Ford Lowell. We appreciate your feedback and look forward to assisting you further!

April 19, 2025

The service was great. Everything was done completely to my satisfaction. I plan to use the service again in the future everything was done correctly and smoothly. More

by Drdunning
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Report | Print
Apr 21, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a satisfying experience with our service at McGovern Ford Lowell! Thank you for your kind words, and we look forward to assisting you again in the future.

April 13, 2025

excellent service finished ahead of schedule. The service writer, Lisa Rapoza was very helpful and professional. I was also kept informed of the progress of the service appointment. More

by liberatore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Apr 14, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Lisa and the McGovern Ford Lowell team provided excellent service ahead of schedule. Keeping you informed throughout your appointment is important to us, and we're glad it made a difference in your experience!

April 11, 2025

Lisa, you were wonderful to work with, as usual my car works wonderfully. You guys are the best! More

by soundsbytricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Carlos Borges
Report | Print
Apr 11, 2025 -

McGovern Ford at Drum Hill responded

We couldn't ask for a better review of McGovern Ford Lowell. We love seeing this fantastic feedback for Lisa!

April 10, 2025

Drum hill ford has earned my trust I have never been disappointed with the quality and service I have received n Carlos is a rockstar!! More

by Cbacik1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Apr 10, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos and the team at McGovern Ford Lowell have earned your trust with their quality service! Thank you for sharing this fantastic feedback, we look forward to serving you in the future.

1
2
...
41