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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.7
733 Reviews
Call Dealership (617) 928-5400
View Awards

777 Washington St

Newton, MA

02460

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733 Reviews of McGovern Chrysler Jeep Dodge Ram

May 31, 2023

Told me to come in that day for a 2 PM appointment, I left at 2:40 and the vehicle still had not been taken in to a bay. No concern for wasting peoples time. Surly staff, obviously hate their job. I can More

by Dakine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyone in the service department at 2 PM
Report | Print
Jun 08, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Dakine, Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience at McGovern Chrysler Jeep Dodge Ram Newton. We would like to learn more about what may have happened. At your earliest convenience please reach out to our General Manger Frank Real at 617-454-2952 or via email: freal@mcgovernauto.com. Thank you.

May 30, 2023

Great communication by the many service advisors. They kept us informed and did great work More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
Report | Print
Jun 01, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're happy we could keep you informed while your vehicle was in our care! We appreciate you trusting us to do the best work possible and hope to see you again for your next routine visit! Thank you for choosing McGovern Chrysler Jeep Dodge Ram Newton!

May 30, 2023

Throughout the entire process, Josh was professional, transparent, and always available to answer any questions I had. He took the right steps to make the numbers work for me and the family. More

by Omar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 01, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your experience, Omar! We're thrilled to know that Josh was professional, transparent and readily available to answer any questions you had. We appreciate your business and hope you & your family enjoy the new vehicle. Please don't hesitate to reach out if we can be of service again in the future! - The McGovern Chrysler Jeep Dodge Ram Newton Team

May 29, 2023

Set the expectations and great service! Daniel was very helpful! Would come back again next time I need service. More

by edyer617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
May 31, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We appreciate your kind feedback for Daniel and the team! Thank you for choosing McGovern Chrysler Jeep Dodge Ram Newton!

May 27, 2023

Work is completed as requested and explained in detail. Service representative Raul is extraordinary. Vehicle returned clean More

by Steve mulloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
May 30, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Steve, thank you for trusting McGovern Chrysler Jeep Dodge Ram Newton with your vehicle's service needs! Raul & the team appreciate your support and look forward to your next visit!

May 26, 2023

Service was very good. Loan was very pleasant and helpful addressing all my concerns. When Loan was busy with another customer Rahol stepped in and helped. He even washed a More

by jennifer Kindamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Goldberg
Report | Print
May 30, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience, Jennifer! We're happy to hear Loan & Rahol took such wonderful care of you during your visit and we'll be sure to share these kind comments with them. Take care and please don't hesitate to reach out if our McGovern Chrysler Jeep Dodge Ram Newton team can be of service to you again in the future!

May 26, 2023

I have had a great experience! This team is professional and transparent. Brian, Pedro, and Danny worked diligently to make a deal that worked for me & my finances. I am thrilled t More

by Kcarnovale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro and Danny, Brian Rouleau
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May 26, 2023

Roman, the sales person is excellent. His attention to detail and accommodating and friendly attitude is much appreciated. More

by sgankina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Khitrik
Report | Print
May 30, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're happy to hear Roman offered top-notch customer service during your visit. It's our pleasure to assist you with all your automotive needs and we appreciate your kind feedback! Thank you for choosing us for your service needs! - McGovern Chrysler Jeep Dodge Ram Newton

May 26, 2023

Our salesman Jim Goldberg was fantastic. He made the process of leasing my second vehicle from McGovern very smooth and easy! More

by ML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Goldberg
Report | Print
May 30, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're thrilled to hear that Jim helped make your recent experience here at McGovern Chrysler Jeep Dodge Ram Newton a smooth and easy one! Thank you for taking the time to share your positive feedback with us. We appreciate your business and look forward to assisting you again in the future!

May 25, 2023

Quality service and very helpful. Explains everything in a easily understandable way. Will be back for sure More

by Marc.yanniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan
Report | Print
May 26, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Marc, Our team takes pride in making sure all of our customers have a clear understanding of their vehicle's needs and we're glad to provide that transparency for you. Thank you for choosing McGovern Chrysler Jeep Dodge Ram Newton! We're looking forward to seeing you back soon.

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