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McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.9
546 Reviews
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196 Great Rd

Acton, MA

01720

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Showing 546 reviews

October 05, 2012

We have received prompt and courteous service from Acton CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is neede More

by solarmal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you, and yes, you are absolutely right. We will not ever try to "persuade" you to do service that is not needed. It's a hallmark of how we think and what we believe. When it happens occasionally it's just a communication mistake, and we make lot of mistakes just like everyone else, but we'll admit to them and immediately do what's right! CWH

October 05, 2012

I was introduced to Acton Chrysler twelve years ago when it was Acton Lincoln Mercury, and it was one of the best moves I have ever made. Previously, I would not even have considered buying an American car, More

by Jebbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you, Jon. You get a gold star for chasing me about a Wrangler before we even had the franchise, and your business over so many years since teasing you out of your old Honda has been awesome. Please let me know if you need anything. CWH

October 05, 2012

I have been a Jeep (Grand Cherokee) owner for twelve years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with t More

by 2012SRT8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you, C. Your faith in us by giving us a shot at your SRT8 order was really a wonderful thing. I hope you are having fun with that beast, what a monster. Please let me know when you need service and we can swap cars on a Thursday night at SC. Thank you again. CWH

October 05, 2012

These dealers are the most honest, straight-shooting car guys I've ever done business with. I know a lot of other people in my community who've worked with them, too, and, to a person, they all say great t More

by cwolff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you very much, Carol. Frankly, I think that customers who become close personal friends may be the finest products a dealership carries. For me that is certainly so. Thank you for your looooong business history, of course....but more so for your friendship. CWH

October 05, 2012

You will not find a dealership anywhere with a higher commitment to customer service. Over the last decade we have bought three used cars from this dealership and have used them for all of our vehicle m More

by tjkconcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you, Tom. We all appreciate the business you send us and the opportunity to help keep your cars rolling. CWH

October 05, 2012

I have purchased several vehicles from Acton Chrysler Dodge Jeep Ram and am consistently pleased with their professionalism and service. The president Coleman and service manager Chris remember me each More

by TOBEY365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you very much! CWH

October 05, 2012

I have been buying cars from Coleman Hoyt for 30 years. Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an More

by Alison Farrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We better find you something suitable for that long dirt road of yours! I think the new redesigned Jeep Liberty replacement is the perfect thing, coming next summer. Thank you for your long long history and support of our business here! CWH

October 05, 2012

EVERYONE I know who has done business with this Acton dealership considers it the best car dealership experience they have ever had. No exceptions. Straight forward, HONEST sales people give clear inform More

by JB(D)T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Hebert
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thanks D. You have one of those driveways that has at times held as many as 4 of our offspring at once and your long and wonderful business here has been very significant and wonderful. Thank you for your nice comments. CWH

October 05, 2012

i can say without hesitation that this is the best service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, conven More

by dgainsboro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you very much, Dan. If you ever get bored later on, please come over here and sell cars. You would be a star. CWH

October 05, 2012

Coleman's organization is why I followed him to Chrysler. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. More

by Brockwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

As one of my oldest customers, from all the way back into the 1970's and through the decades, all I can say is that you have meant a huge amount to me on so many levels. Thank you. I think we really need to figure out your next car move soon. Ancient Sables go for a really long time. But there is an end at some point. :) CWH

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